These folks really know the local market. The caring and compassion is evident in all that they do,…read moreplus their professionalism is top notch. You can count on them to get the job done right and in the shortest period of time. Under the leadership of Liz Goodchild, this is a business that has the energy and drive to get you the best deal in real estate, whether you're buying or selling.

I have a rental unit on the market and their agent brought clients to my property. Apparently the…read moreagent left them unsupervised as someone in their party actually banged on a metal valve in the laundry room till it broke off. The ensuing gush of water has me cost thousands of dollars in damages. Carpeting and linoleum must be replaced. Even the drywall must be cut two feet up (more in other areas) as it's all water damaged. My unit is off the market as it's now uninhabitable. Need-less-to say, I find their business standards to be lax or non-existant. Their lack of professionalism is costing me more than I can afford. Obviously, I would never hire them as my realtors but I don't want them to ever step foot on my property again.

We heard about Ryan and Starting Point Realty through Reddit and could not be happier with our…read moreexperience. We moved to the area from out of state, and Ryan helped us every step of the way, from finding a short-term rental to finding our home and closing. What stood out most was how genuinely he cared about us. From day one, he treated us like longtime friends rather than clients. He also has an incredible network of people he trusts, and you could tell he genuinely cared about making sure everything was done right. Simply put, Ryan is knowledgeable, responsive, trustworthy, and a genuinely good dude. We would recommend him and his team to anyone looking for a realtor!

StartingPoint was an ideal choice for me as a first time home buyer. Ryan was patient, answered all…read moreof my many, many questions, and patiently showed me a ton of properties before I found the one that felt like home. They did such a good job that I never considered anyone else when I eventually sold that property 17 years later. The selling experience was as good as the buying experience, as it was also my first time selling a property. The process was made difficult by forces entirely outside of their control and they worked through it giving truly above-and-beyond effort. I always felt that I had a teammate and advocate working in my best interest throughout the process.

In preparation for selling our family home I FaceTimed and Zoomed with Mary O'Malley. She's…read moreexperienced, straight forward and empathetic. I appreciated all she put into preparing for our initial call and feel she would be an excellent choice for helping sell a home. Not only does she know what she's doing, she's a normal person--a rational, trustworthy voice to guide me through what could be a very emotional process. If you've got a house to sell in the Mt. Prospect area, call Mary O'Malley.

Looking for apartments can be really stressful, but not when you have really nice people helping…read moreyou out! This place was really helpful and very nice. :)

We were in need of a survey for closing the sale of our home. The Murry & Moody team were terrific…read moreto work with. They scheduled our survey on a short notice. Even with an expedite fee the cost was reasonable. Barbara and her team were thorough and detailed. Noelle was able to answer all our questions promptly and accurately.

Murry and Moody provided a quote within hours while I waited nearly 2 weeks for another surveyor -…read moreafter calling to see what the hold up was. M&M gave me a better price and kept me informed on when our surveyors would be out and within two days I had copies of the plat, a PDF sent and a CAD file for the architect.

Do not use Brendan McNab from this location.A real estate agent is supposed to represent and…read moreadvocate for their client - not make important decisions behind the client's back or put the client's interests second to relationships with attorneys or other professionals. My experience has left me seriously concerned about whether some agents and the attorneys they recommend are working together in a way that benefits the professionals involved rather than the client. I was extremely disappointed with my experience. My agent sent my home inspection report to an attorney for contract-related matters without notifying me or discussing it with me beforehand. He also attempted to negotiate aspects of my contract through an attorney he had recommended, again without first discussing those actions with me or getting my direction. As the client, I expected to be informed and consulted before significant communications or decisions were made regarding my transaction. Instead, I felt that important steps were being taken behind my back. That seriously undermined my trust and confidence in the agent and in the way my transaction was being handled. My experience has made me believe that clients need to be extremely cautious when an agent recommends an attorney and should make sure they understand exactly what is being communicated and negotiated on their behalf. I would strongly recommend that anyone working with this agent insist on being informed and consulted before any significant action is taken regarding their contract or transaction.

For Realtor Brendan McNab…read more 1912 Prairie Square in Schaumburg. I spent two hours on this showing. The listing photos do not match the unit, and it looks like the condition was hidden on purpose. -Baseboards heater were hidden in the photos -The dining room and living room have two different floors, which the listing doesn't show -The kitchen countertop looks like real stone in the pictures. In person it's a cheap sticker -Missing kitchen drawer -Stained kitchen ceiling -Fake wall over kitchen sink -The listing makes it look freshly painted. It isn't. Wall color is painted over the original white baseboards -The floors are damaged and in poor condition -The primary bedroom has two different wall colors. photos show one solid color - The master bathroom has old tile. listing photo shows hardwood I look at properties all the time as an investor. This is insulting. If it's an investment property that needs work, say that. It's not hard. Wasting two hours on a listing this far from reality is how you get a reputation you don't want. Do better.

i was actually glad finding this place it made my life so much easier fast and easy and staff are…read morefriendly

When you need important documents handled quickly and correctly, Express Apostille & Notary…read moreServices is exactly the kind of place you hope to find. Scheduling was incredibly easy. We needed several estate-planning documents notarized, and it can be surprisingly hard to find a notary who handles everything--signing, stamping, witnesses--efficiently and professionally. Here, it was seamless. Service & Experience *Appointment scheduling was smooth and flexible *Quick responses to initial questions about pricing, witnesses, and requirements *They provided all necessary witnesses on-site *The full notarization process took less than 30 minutes *Pricing was very reasonable given the number of documents we had What Sets Them Apart *Excellent customer service--fast, clear communication from start to finish *Clean, professional setup that makes the process feel easy and stress-free *They also offer apostille services, which is a huge convenience. Instead of navigating government offices downtown or waiting at limited DMV locations, you can simply make an appointment here and get it done without the hassle. Verdict Express Apostille & Notary Services makes a traditionally inconvenient process unbelievably smooth. Great communication, efficient service, reasonable pricing, and the convenience of both notary and apostille offerings in one place. Five stars and highly recommended for anyone needing document services in Chicago.

I worked with Laurie using her to help us find a home in the North Chicago area in late summer,…read more2016. We were planning on relocating from Southern California and needed someone who had experience as an agent and knowledge about the area. We searched online and found a unique home that we thought would sell quickly. Laurie and her husband Jeff (also and agent) went and looked at the house on our behalf, took photos and offered their personal perspectives about it to us before we would have ever been able to travel and see it ourself!! I knew right at that point that I had found a special agent. Laurie is VERY responsive in all forms of communication. We exchanged emails regularly during our search over several weeks. After a few weeks of working with her, I traveled to Chicago to look at several homes. Laurie was out of town during my visit due to previous vacation plans, but made sure that I was well taken care of by another agent from her office during my visit. Laurie had an outstanding attitude during all of our communications. She truly loves what she does. After my visit to Chicago, we decided not to relocate to the area. Laurie took the news without a bit of disappointment and still wanted to be of help in any way that she could to us. That is the true mark of a professional. If you are looking for a seasoned agent with an outstanding attitude that loves doing what she does helping her clients, Laurie is your best choice. If you work with her you will not be disappointed.

After my Brother's untimely passing, I found myself in unfamiliar territory as the person…read moreresponsible for selling his house. Laurie and Jeff were extremely patient and professional during the months-long process of bringing his house to market. They provided advice and insight that was incredibly helpful. Their years of experience in the industry clearly made all the difference and they left nothing to chance. When it came time to list the house, they did a fantastic job - I couldn't believe how many showings were arranged in such a short period of time. Long story short, we had the house under contract within 3 days for $27K over asking price. The closing went without a hitch. I'd say that's a 5-star performance in any book!

William L. Seymour currently manages 7 or so Associations…read more (See URL wlseymour.com/Associations/Associations) Living at Riverwalk Condominiums (which his site lists incorrectly as Wellington Court... but DOES accurately demonstrate his level of competence and attention to detail) for 2 years as of May.... this is my experience with this management company, as both a resident AND briefly as a Board President Some background info... I have had previous experience (4+ years) as a Condo Association Board President. Also 4 years directorship on the Chicago Chapter of a Professional Board... so suffice it to say I know how Boards are supposed to work. I also was pre-law before I switched to IT. Legalese is not foreign to me. Bylaws are simple. Contracts are simple. Vendor management and RFPs (requests for proposals) aka obtaining bids... is simple. Property Management is not difficult. It's small business operations with only volume being the variable... number of units, work orders tickets, workforce management and customer service. Reporting to the Board on situations requiring management decisions... otherwise it should be Business as Usual on solid business practices. Service level agreements outlining the statment of work should be clear... scope what a Management Co. Is supposed to do is not rocket science. This 'management' company... experience from my 2 years of residency... has advised the Board to... raise the assessment 2x (9.3%) each year... so now I pay an ADDITIONAL $684 a year that I did in 2013... for what exactly? Adding to the reserve I get... but if I am paying more... I expect the budget being managed excellently. So what do I see? Direct experience... this Association has been told BY WLS not to use an Attorney in Board Meetings to save money... result? Lack of adherence to standard bylaws of the IL Condominium Assoc Act and Riverwalk Condominium's stated bylaws. Best examples: 1) Annual Meetings... notification and posted dates never seen at the minimum 21 days prior. Most associations post these at the beginning of the year... because... wait for it... they're ANNUAL meetings... seen 4 days notice maybe... March meeting didn't even have a location. Nothing mailed or posted yet for June... did I mention the June 3rd one was supposedly per WL Seymour...not existing... til I pointed out the reservation at the Rolling Meadows Library calendar. Then a pause... and response that it was rescheduled due to a conflict. Riiight. 21 days bud... not 3 days. Maybe you should get KSN to help you after all. 2) Board elections. Bylaws require notification and solicitation of candidates for open Board positions. Never seen that happen once aside. from a sentence in a notice about the annual budget. Show up at the meeting and the few people there appoint each other... and from their own admission they have never served on a Board before... if you actually notify owners per bylaws, you might have people show up... or mail out election information... get more than the same 2 or 3 people... that have no experience in Board membership, financial operations and vendor management. Yup they rely on the advice of... William Seymour. Non-Attorney... Who tells these people the can add charges for the owners without permission... like adding them to a class action tax appeal without notification... (got the emails and verbatim quote from misled Board members... one who has never served on one before... yup) Then billing their account for the unauthorized legal actions with a fee higher than assessment payments... then taking prepaid assessment money to pay those fees... and this making the account have a balance instead of being zero / negative credit balance. And don't get me started on the Board's response of 'why are you trying to micromanage?' when asked why a vendor's accepted estimate (4x actual measurement, 105% markup on mulch) was questioned... Yeah... if you have this management company... take a look at the vendor estimates and contract management. They like to let elevator maintenance bills run free from 2008... not renegotiate when they can... like 2013... and go from $450 to about $700 per month... Vendors get the best deals when WLS 'manages' your associations money... so look forward to annual 10% assessment increases and 2 week turn time on requests if you are lucky to get one at all. When your association is collecting 15K per month in assessments but has 20% of what the recommended reserve... and a Board that lets a Management Co. That doesn't like to provide itemized accounting run it... you have to wonder what is going on.

Our home owner's association, Fairfax Village, uses W L Seymour as our management company. The…read morecurrent manager inherited this company from his father. I've heard many long-term residents remark that the son, the current owner, doesn't manage association business as well as his father did. Even our board members are frustrated by the lack of follow-up by Mr. Seymour. Phone calls and emails are frequently abandoned without any response. Personally, I've been dealing with W L Seymour for over seven months regarding an issue with the association owned storm sewer drainage pipe that clears water from rain gutters and the sump pump away from my unit. My patio frequently ends up with 4-5 inches of standing rainwater and there has been some seepage through my basement floor. I have an email history going back and fourth indicating that they'll have a plumber contact me, but I'm still waiting for that phone call. I would not recommend this management company for managing your home owner's or condominium association.