On October 7, 2025, I contacted this tire shop regarding a replacement tire and was quoted $100. I went to the shop, had the tire replaced, and attempted to pay by credit card. I was informed the business accepted cash only. I walked to a nearby gas station, withdrew the cash, and returned to pay in full.
Prior to payment, I requested a receipt. The owner declined, stating that issuing a receipt would require him to "pay taxes." Under New York Vehicle & Traffic Law § 398-d, motor vehicle repair shops are legally required to provide customers with an itemized invoice for any repair performed. The shop's refusal placed them in violation of this statutory requirement.
After I requested a receipt, the owner directed his employee to remove the tire that had just been installed. This created a situation in which I no longer felt safe remaining on the premises. I left the location without making payment due solely to the shop's refusal to provide the legally required invoice and the threatening manner in which the situation escalated.
Approximately one month later, I was contacted by law enforcement and arrested. I was not read my Miranda rights. Additionally, the complainant did not identify me in person; according to the responding officer, identification was based solely on my phone number and a driver's license photograph.
My actions on the date of service were consistent with lawful, responsible consumer conduct. I obtained the cash requested and fully intended to pay, contingent only upon receiving the required documentation. Based on my experience, I cannot recommend this business. All because I asked for a receipt. I would never wish this experience on anyone. Please be careful. This business made me feel unsafe, threatened, and dehumanized. read more