Took 3 days after scheduled appointment just to check code. A previously perfectly functioning battery was dead upon pickup. And a new ding in the windshield! Manager talked about "bad luck" Never ever go to this dump read more

The people working there were kind but I paid over $200 and five hours of my time to drive away with air conditioning that still didn't work. read more

Wow real scammers will take advantage just to make a dollar and take their time fixing your car 3 hours behind expected time never again please do not waste your time or money here read more

took advantage of young student driver, went in for a oil change with a older car. changed oil despite checking to see if it could be finished. requested to not charge for a filter but that'd be pointless as oil would have to be drained and filled back up. very unprofessional and rud! read more

Went to this location for a oil change and inspection. I have a corporate account which I have had for over 10 years. Upon my arrival I asked if they could pop 2 bulbs in for me which I had already. After oil change and inspection was done I noticed the bulbs hadn't been replaced. They pull my truck back in and they came to me and said they would have to charge me labor of $130 for pop in 2 bulbs. My oil change and inspection was $110. Make that make sense to me. I said No Thanks... I pulled my truck to end of parking lot and popped fog light bulb in within 3 minutes. What are you charging me for.... DO BETTER WOODBURY TIRES PLUS read more

DO NOT COME HERE!! These people are actual scam artists. They not only charged him over $1300 to get his headlight fixed without actually doing a single thing to fix it, but they also BROKE his driver's side door. The door worked PERFECTLY before we ever took the car there, the very day we picked it up the door was extremely sticky and not working to open AT ALL. The owner Steve is extremely unprofessional and actually sat there and argued with my boyfriend. I have read all the google reviews and people have gotten things stolen out of their cars, parts taken, even money that was in their cars, have reported employees being mistreated, and have said that the owner has scammed them and mistreated them as well. See you in small claims court Steve!! read more

If your car is lowered and need an alignment don't go to the tiresplus in Woodbury. I bought the lifetime alignment from firestone and they didn't not honor it due to my car being lowered 1 inch. Why sell a lifetime alignment if you don't honor what you sell? It's called being lazy and excuses. read more

It was easy to call and make an appointment. I was able to get in for an oil change within two days. They were professional when I had to reschedule due to a chronic illness flare-up. There's plenty of seating inside to wait, and a shaded bench outside. The waiting lobby has a bathroom and is very air conditioned. It's not loud or smelly. There's no free coffee right now (COVID), but there is a water bottle refilling station. It did take nearly two hours for an oil change and tire rotation. (Which seems like a long time?) It was easy to check-in when I arrived, but then when I went to pay I had to explain everything all over again to another employee. The price I was quoted was the price I ended up paying. I'm giving four stars because of the wait time and having to re-explain everything to another employee. read more

Super fast service! We were stuck on I-94 with a flat during a road trip, and they replaced the tire within an hour. Amy and Steve were quick and competent. read more

Went in for a oil change for my mom, 6 Months later i went to give her a oil change and the oil filter was so over tightened, it broke. DO NOT RECOMMEND read more

Tires Plus - DID NOT EVEN COME OFF BUT DESTROY THE 14 POINTS! - Tires Near Me - Woodbury, Minnesota

One of the tires on my SUV suddenly went flat. We took the tire off (Saturday morning) and called to see if I could bring it in for them to look at. I was told I could drop it off but they probably wouldn't get it done that day but they would have it done by the end of the weekend. We drove to another shop and arrived when they opened, they got us right in and started looking at it right away. Within 20 minutes they found the hole, patched it,etc. read more

Great service you can trust. My car was ready on time. I have coming here for 25 years , I highly recommend this place.

Not good Poor customer service. Not friendly. I will never go to a Tires plus store from now on. I don't like to waste my time writing review but I believe people needs to know how bad this place is... Hopefully, Tires plus will hired better caring sales professional. read more

Got me in for an appt right away, very pleasant and helpful with my questions. checked for rotation and it was not needed. showroom clean and quiet. could have used some coffee. read more

Don't bring your vehicle here if you actually care about it. They will dent and scratch your fender along with breaking the fog light assembly then not own up to it. The estimate in damage they caused was over 2K and they said there was probably more. I know the damage wasn't there before because we just had it inspected by our insurance company before we brought it in. The General Manager, Steve, wasn't helpful whatsoever. He was rude, argumentative, and very condescending towards women. We needed to have someone else bring it back because he conveniently only works M-F and was making her feel uncomfortable and stupid. To top it all off, they charged me for an inspection that was never needed nor authorized. Stay away. Their motto must be "Lie, deny, and demand proof". Stay away! read more

Got me in even while really busy. Manager was polite and friendly. Quick and painless oil change and tire repair.

I scheduled appointment to install tires. I checked in waited 2 hours and it was not done. I asked why it took so long. The customer service walked to the shop, came back and said "it might be done after one hour" I was upset and left. Thanks God, tire was not an emergency. read more

Fair prices. Good service. Corey gave me solid advice and fielded a number of annoying questions from me. They turned it around fast.

I brought my car into the woodbury location to have the snow tire changeover and oil change. did not get a call from them after 4 hours I called - they told me there was a crack in the oil pan and it was there when I brought the car in ( it was not) . Also, I received a rude and defensive lecture , telling me I should not have even asked for an oil change it had not been long enough since the last oil change and it was not needed. When I asked what could be done - they told me they would put oil in and I could come and get it. I got it as far as a local grocery store parking lot - where a huge puddle of oil formed around my car. - Had it towed to a local dealer - where they informed me that a crack close to the drain hole in the oil pan usually comes from the bolt being torqued too tightly by the tech. doing the oil change. In order to keep this short I will not get into the detail of all the falsehoods and lies I was told . The manager Steve Middleton is absolutely rude, condescending and should not be dealing with customers. I have been a customer for a long time, bought tires there, had service there, etc. No longer! - they will never see another car of mine nor anyone else that I know or am related to. I can not imagine how they stay in business. read more

Good and bad here. Had run flat tires installed at another tires plus. One of the tires failed at the bead after a couple thousand miles. This can occur if the tire is damaged during install. This tires plus replaced the tire at no charge. Thank you. Returned another time and after leaving notice the comments from the previous visit blaming me for damaging the tire and they replaced it as a good business practice. The tire information was sent to the NHSA and based on the information and pictures provided the likely cause was installer error. Second item of concern here is the tech put a balancing weight on the outside lip of a custom rim. Custom rims used stick-on weight on the inside of the rim. Only an inexperienced tech would make a beginner mistake like that. read more

Tires Plus - New tire failed at the rim - Tires Near Me - Woodbury, Minnesota

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Avoid!!! My son brought his car in for an oil change & potentially other issues. His car was supposed to be ready the same day. ..it wasn't. Suddenly, there were many, many problems that all needed new parts (which weren't available). We were told his vehicle would be available early afternoon the next day (Sat). We dropped our son off there at 4:30pm ( which is long after early afternoon!). He was still there at 6:30pm (30 minutes after closing time)! Suddenly, his vehicle had a host of other issues. After confirming his vehicle was driveable, my son paid the bill & left. A week later, we took his vehicle to a reputable facility & they not only confirmed that the work Tires Plus had already done (to the tune of nearly $1000) was NOT necessary, but the work they said needed to be done (to the tune of $2200) was ALSO NOT necessary. $300 later...we had his vehicle fixed & running like a dream. read more

My tire valves were stuck on and I tried everything to get them off. FYI don't buy metal tire valve covers for your car! They corroded together making it impossible to get off Without breaking them. They fixed my problem and it cost less than I expected! read more

Called Tires Plus to get a price and availability of a tire for my Classic Corvette, gave them the size of the tire. They looked up the size and said it was not in their stock and made no effort to check there ware house for the tire and hung up. Must be some smart a-- tire sales person, who might be looking for a new job sone. Will not go back to the Woodbury store for tires read more

Can I add more stars??? My daughter just got a flat while driving my car to her work. I brought the car one block from her work to Tires Plus. Since my daughter works until 9pm and Tires Plus is only open until 8pm, I asked Corey if he could leave the car unlocked with the key hidden inside (its an old car and I wouldn't mind if someone stole it from me). Corey did me one better! He said that he would personally drive my car to my daughter and leave the key with her, even if it meant staying later than his shift!! This keeps my daughter from walking in the dark 2 blocks to pick up the car. Corey gets 10 stars from this Father!!!! Bring your car to Tires Plus if you want Excellent Service! Thanks again, Corey read more

Great Honest Advice and great service. Went out of the way to find the best appointment that worked for me. Dale at the service counter is the best! Thanks for your patience with all of my questions. Highly recommend. read more

This is for the Woodbury location. Poor service. Trust the yelp reviews. Due to a recent tire sales they are too busy to install snow tires for existing customers. Appointments are booked until near Dec (it's not even Thanksgiving yet.) Tried dropping my car off early in the day and the staff was rude. I regret my original purchase. read more

Woodbury location is a complete nightmare. I brought my car in for maintenance and it ended up stalling on the side of the road because they did not reconnect a hose. Just brought my car in for a free oil change came out with a crack in my windshield. Manager Steve Middleton was very condescending and unprofessional. Do not bring your car there,they have no clue what they're doing. read more

scheduled an appointment here and looked at the score here afterwards, yikes. but the service i received was really good, fairly priced, and the people that helped me were very knowledgeable and kind. but it seems to be pretty all over the place according to most people. i'll probably come back for convenience, and i'll update my review should my next one be a total nightmare. read more

Had a 5 pm appointment to look at a slow leak. Figured just a plug would fix it. At 7:30 pm I asked for my keys back, they hadn't even looked at it. I have bought many tires there over the years and have not had service this poor before. read more

My car started rapidly overheating last summer and I got stuck near the bridge into Wisconsin. A passing motorist told me he was a mechanic at this location and suggested I tow the car there, which is what I did. I pulled in with my disabled vehicle and the man at the desk said they could look at it within an hour. I went next door to have dinner with my girlfriend while we waited. When I got called back over, the guy there said my radiator was busted and shined a flashlight over it showing me the coolant. Now it would stand to reason that there should be some cooling still leaking from somewhere as the coolant he showed me obviously was from opening the radiator cap. He quoted me around 680 bucks for the repair. Something didnt jive with me when I went home that night and I went back the next day. I opened the radiator cap and lo and behold, coolant. I waited an hour for the guy to return after he left me standing outside. That is no exaggeration I was timing him after awhile. I finally went inside and asked for my keys and took my car down the road to Car Care Advanced. They confirmed my suspicions that the thermostat needed to be changed and that would cost me about 180. Stay away from Tires Plus! read more

Tires Plus - Tires Near Me - Woodbury, Minnesota

If I could give these guys zero stars, I would. We tried Tires Plus a couple of times when we first moved to Woodbury. Terrible service... one time they said something was wrong - we took our car to the dealer and we showed them what tires plus said was wrong, they said it was fine. we didn't know who to trust, so we took it to two other mechanics and both said tires plus is known for this kind of crooked practices. Don't ever take a car there for any reason! read more

I made an appointment to get my tires swapped from Snow tires to my summer tires. Went in to the store, checked in said I would be in the coffee shop next door. They said 45 minutes. Came back 45 minutes later. My car hadn't even been touched. When I asked for my keys back they said it would go in next and it would be ready in about an hour. Instead I went somewhere else. *Never* again at this Tires Plus. read more

I went here on a recommendation, which both Dale and Steve ( managers at this location) knew. I brought my car in for front and rear brakes and a broken front coil spring. They convinced me to get a whole new strut assembly, which I was unsure about but was reassured it was the best choice. I was also told the job would be done by the end of the day and someone would call me when the job was finished. They close at 8, at 7:15 I hadn't received a phone call so I called them, twice, no answer. So I had to wait til the morning, called again and spoke to Dale again, he had no idea why the phone wasn't answered and why no one would have called me when my car was done. Went to pick up my car, the technician who was checking me out was the one who was there the night before and RUDELY said he only missed one call because he was at the other end of the building. Never said "I'm sorry for missing your call" or " Sorry no one called you when your car was finished".Drove away completely offended by my treatment only to have my tire pressure gauge turn on and a loud wobbling sound come from my front passenger tire. Apparently the strut assembly they put on my car was defective, but they let me drive away with it like that. Um, they don't know the difference when they're putting it on my car? So I had to go back for a whole new strut assembly and they told me my tire pressure gauge was broken and I'd have to pay for it to be fixed, even though the light only turned on after they put the faulty strut assembly on my car. This was the worst experience I've ever had at a repair shop and will never go back. They were terrible to me and I will only be going to my dealership for repairs from now on. At least there's some accountability there. read more

Seriously can't ask for better customer service from this staff! My mechanic after 15 years retired and I decided to take my two vehicle here. In one week both had repairs and tires for one. They were clear, concise and went above and beyond. Highly recommended to those needing a car doctor. Thanks Andrew and Mike. read more

Update: Tires Plus is trying to play the "good guy" by posting a so sorry message, but when I attempted to contact them, they did not respond. Do not come here if you wish to get close to the warranty mileage the tires are rated for while paying full price at the same time. I've bought 2 sets of tires 84,000 miles ago (rated for 70k and 60k) and now my 2nd set is already worn. I diligently did every tire rotation while doing an oil change. My last appt, I found out the outer edges are bald while the middle is worn half-way. They then recommended I buy a new set of tires at full price, after refusing to rotate the tires since they are bald on the edges. This location claims the reason they wore so fast is because these tires are too soft for my car (Charger). I then went to Eden Prairie (where I bought the last set) and they said it was an alignment issue. They then offered a standard 4 for 3 deal. Even though I got half use of my tires and came in for every tire rotation, they said it's my fault I didn't ask for an alignment check as well since the alignment check is on a different machine (therefore, more work for them), you have to ask special for that. read more

Never again. Tires rated at 70,000 miles lasted 25,000. Would not look to warranty tires and blamed the weight of the engine. An absolute joke. read more

Sucks! Do not take your car here. Trust the yelp reviews. They'll try to over charge you, talk to you with no respect, and won't even fix your car! Such a waste of money and time! Customer is below zero!!!!!! read more

My vehicle wouldn't start and triple a notified me that they couldn't do anything about it until Monday. Contacted these guys and they were able to get me a tow asap. Didn't even make an appointment and just walked in. Very honest and nice staff. Would recommend them to anyone. read more

We have been going to Tires Plus for years. They have always completed the job when they say they will or before, and if there is any change they call. When I had an issue with a set of tires wearing unevenly, they replaced them at no charge, no questions asked. As with any business, it helps to be assertive and know who you're talking to. This location does have a tendency to get busy, but I have never been dissatisfied. read more

They may do a great job on tires but I took my vehicle in for an oil change. It took over an hour. They scratched my fender. Oil all over my door, door handle, fender, hood and my interior. read more