I found a coupon online for a full synthetic oil change for $43. Not only does this save me time,…read morebut it's only about $8 more than if I were to do it myself and I also get an inspection to see how my car is maintaining. I called day of and Travis was super helpful and got me in right away. Typically, you would have to schedule but appreciate their flexibility. They were not pushy with the additional items they recommended fixing and was able to prepay for 5 future oil changes for around $200. What a great deal! When I got in my car, they had vacuumed the front seat and placed a thank you card by the steering wheel. The little things are what count in customer service and they did a great job and will definitely be referring people their way. They have a restroom, snacks and beverages along with a huge parking lot. I also heard they offer loaner cars if you need one.

Don't take your car in unless you know what the issue is. They can fix a problem, but are terrible…read morefor things like a tune up. I took my car in once to correct an issue from a previous mechanic. They fixed it, no problem. But when I took my car in again for a tune up, their service left much to be desired. At the moment of paying the technician told me he just changed the spark plugs. I asked about changing the oil and checking the fluids and he said he didn't do that. He looked at me like I was crazy to assume what those services are included in a tune up.

Highly impressed with this mechanic in Stillwater. I scheduled an oil change the day before the…read moreappointment - not only did they get me in the next day but my oil change was finished in less than 30 minutes. It was also provided at a competitive price. My hubby has also had some services done here as well and both of us are impressed with their service. As an added benefit, they have an awesome waiting room for guests with free WiFi and a great mixture of seating locations and beverages. I brought my laptop and was able to multitask while work was being done...I look forward to coming back to this local owned shop (when maintenance calls).

Recently had service with Tire Pros and things didn't go as planned for me or them. Their manager…read moreBrian went over and beyond to fix the situation, quickly and efficiently. I can't say enough good things about how he handled it. I have been a customer since I moved to Stillwater three years ago and I will continue to be one - they were honest, determined to keep my business and gave excellent customer service. I recommend them wholeheartedly! Nice people, great job. Also a great place to wait if you are having an oil change or something. Spotless waiting area with free pop, water, coffee and WiFi. Thank you, Tire Pros!

Although I haven't lived in Stillwater in years, I will never stop coming to Happy's. They are…read moreaccommodating, straightforward, timely, and transparent about services and pricing. I always trust their diagnostics, and whenever I try to go somewhere closer to where I live, I always seem to end up bringing it back to Happy's eventually.

I know Happy's has a lot of fans in town, but sadly, my experience hasn't been so great…read more They usually give good service and communicate well, and I took my cars there for a couple years. Then on two occasions I brought my vehicle in for service before taking road trips and got stuck a thousand miles from home when something broke that they should have fixed. The first time, I was driving to Colorado and the car quit when I reached the Rockies. Turns out the air filter hadn't been cleaned or replaced. When I returned home, I told Happy's what had happened and their explanation was that the filter got dirty between home and Colorado, and they hadn't done anything wrong. I gave them the benefit of the doubt, and a few months later got my brakes done before a trip to New York. By the middle of Pennsylvania, the brakes were squeaking and pulsating so badly that I had to limp to a local garage that my sister recommended. They redid the job for about 2/3 the cost of what I'd paid Happy's. That was when I decided to take my business elsewhere.

Service request was a flat tire fix. Then I asked for a quote. The quote value is cheaper than any…read moreother I have received by $200.

THE ONLY PLACE IN MN for top notch, quality service, accurate pricing, exceptional customer…read moreservice!! Have been a Fred's customer for decades, and am back. No other mechanic or tire shops will ever compare TeSyed out Costco, lost log nuts, forgot sensors after being stuck there for 7 hours, actual pricing was hundreds more than quoted for crap tires, Tires plus, Discoung tire were also high and no other tire dealer willl do the full service of alignment. best and only place to go!!! The confidence and communication onced I walked into Fred's reminds me why I always choose them

We always have a great experience here and will continue coming back and referring others. David is…read moreamazing!

Always happy with the work they do! Just recently was in for…read morea the standard oil change and a few extras as I definitely am part of the crowd that waits a bit too long to bring my vehicle in. They fixed my truck right up and fixed the stem valve on a leaky tire. So excited not to have to add air every other day, especially in the winter months! The prices are very affordable for amazing quality work. Staff is always very friendly and they have nice refreshments if you opt to stay like I did. The only thing I do miss is that sometimes the previous owners would bring their dogs into the shop, but this just means that my dog no longer gets jealous when I stop in. 10/10 recommend!

I dont even know where to start. The manager, as the place was empty. There are never customers…read morehere's hes in the lobby sitting on his phone. Almost mad I even walked in the building . Told him id like a standard oil change or the cheapest in can get. Right off the bat, "you have a car that requires the most expensive oil change". Go figure right. I told him numerous times that I want the standard synthetic 75$ oil change. As I know cars, yes not the best oil for my car but I needed to get buy for 3k miles. Then I asked for a tire rotation. He walked out the side of the door and told me hed lead me in. Again cranky as heck. As we are outside i show him a coupon that states "we miss you 25$ off any oil change" no restrictions besides the expiration date which wasnt for another month. He stated "that code for that coupon wont work for this oil change." Literally argued with me as I said it says nothing about having ANY RESTRICTIONS and it says ANY OIL CHANGE. So at that point I said screw it i just want the oil change no rotation. He leads me in and does the oil change. Has me signs some papers and once again argued with me about the type of oil change I wanted. I stated I didnt care. As long as it was a synthetic oil it didnt matter. The standard synthetic is 75$. At the end of my oil change which took about 20 min he asks for payment I give him my card and magically asks for the coupon code cuz somehow NOW it will work.... I get my receipt.. HE CHARGED ME FOR THE MOST EXPENSIVE OIL CHANGE FOR 116$, with coupon it came to 100 even. The man was so combative with me to begin with i wasnt even gonna argue with him and was going to call the manager and file a complaint. Not know this guy was SOMEHOW THE MANAGER. After leaving 3 voicemails over the course of 2 weeks i hear nothing. Yesterday I notice somthing sticking out of the hood of my car in the front. A needle nose pliers he slammed in the hood and dented the front of my car. (It was minor) So I drove there. Low and behold, no customers there as id figure. Place is a dead zone and obviously can see why. My mother was with me as I took her shopping and she was the one who saw the pliers. After being confronted he denied everything I said and told me that I couldn't have had such an oil change. IF THAT WAS THE CASE I SHOULDVE BEEN TURNED AWAY IF WHAT I WANTED WENT AGAINST THEIR POLICY OF MAKING SURE NOT TO DAMAGE A CAR. But instead he ripped me off and overcharged me against my wishes. Claimed the pliers were not his and that he was going to call the cops on me for confronting him. My mother took the pliers and said good. If these are not yours, your finger prints shouldn't be on them at all. He didnt say a word after that and we left. I called corporate, and not long after received a call from one of the owners im assuming. After all that said and done. I asked for a refund or the difference of the amount of what I wanted and my scratch to be repaired. Instead I got a free tire rotation at another location in white bear lake. Thats a 20$ value btw. Absolutely ridiculous. I will be getting my tire rotation and I will be making sure I let EVERYONE i know never to go to ANY OF THESE LOCATIONS. Especially the Stillwater MN location. That manager should be fired. 0 customers service skills. Mad that hes even getting customers to begin with. They used to have great service and I have 2 cars id bring here regularly and never had issues. DONT GO HERE.​

Terrible customer service. Wouldn't accept coupon even though I had spoken to them about the coupon…read moreprior to coming in. Arrived an hour later and now the coupon is not accepted. This company has lost my business and when I stated this the gentleman said I was threatening him. Pretty strong words considering I'm 70 years old woman and he twas 25 year old man.

Stopped in to see if they could make a copy of my son's car key. One of those chipped ones. They…read moreattempted to go through the steps to program it but it didn't work (car issue, not theirs). They took the better part of an hour to try to get it going. When they couldn't, they referred us to a specialist who was able to copy the key the next day. They didn't charge us for the work they put in! AND their customer service was EXCELLENT. Highly recommend.

Nope, They did not even address my issue. Did not seem to understand what the issue was. Just a…read morefront.

I think their prices and work were ok but I did feel they were trying to upsell me. I don't regret…read moregoing there but I am not sticking with them as my go to mechanic

I took my car and I have it looked at because it was having brake issues but when I went to pick it…read moreup, they had done $750 for repairs without permission and insisted I'd pay or they wouldn't release my car well soon found out they had to release my car and I did not pay. Shady sketchy the whole business. The owner has communication skills estimate first is a lost concept at Johnson's Make sure you get a detailed estimate in writing. The owner is a base rude person

Truck advertised on Facebook - wrong information given. (Age of vehicle understated by 2 years.)…read more Appointment was set with sales person (Oscar) and confirmed. We drove a total of 180 miles for the appointment to see the vehicle with a salesperson who was not there. They really didn't seem to care. Buy the vehicle at their price or forget it - regardless of wasting your time and money for travel and inconvenience. Had we had the correct information, we would have not made the trip. Too bad. So sad.

Mike Swanson service tech is awesome!! He noticed I needed a oil change and I was here for a…read morebattery issue thanks Mike

I have brought my vehicle in to be serviced several times for things that I'm not capable of fixing…read moremyself. I have had the absolute best experiences every time I come in. From the time I call until the time I settle my bill it's always excellent customer service and fast service too. I wish I would have purchased my vehicle here as well. The place I did purchase my vehicle at could learn a thing or two about good customer service.

Customer satisfaction is not important to the owners if this location. For years getting service or…read moreoil changes at this dealership has been a struggle. They refuse to take any appointments for oil changes and they don't care that customers want appointments. I have gone several times to get an oil change this month to be turned away because they are too busy and can't get it done before they close. So I ask when would be a better time. They always say between 2-3 pm. Yet that's the time I've been coming and I keep getting refused service. I pressed and asked why appointments can't be made and was told it's because the owners don't feel it's necessary. Um clearly the owners are clueless because the customers want it and when customers are being turned away it's clear you need appointments. I was told the owners are aware that customers want appointments but they refuse to do it.