I dont even know where to start. The manager, as the place was empty. There are never customers…read morehere's hes in the lobby sitting on his phone. Almost mad I even walked in the building . Told him id like a standard oil change or the cheapest in can get. Right off the bat, "you have a car that requires the most expensive oil change". Go figure right. I told him numerous times that I want the standard synthetic 75$ oil change. As I know cars, yes not the best oil for my car but I needed to get buy for 3k miles. Then I asked for a tire rotation. He walked out the side of the door and told me hed lead me in. Again cranky as heck. As we are outside i show him a coupon that states "we miss you 25$ off any oil change" no restrictions besides the expiration date which wasnt for another month. He stated "that code for that coupon wont work for this oil change." Literally argued with me as I said it says nothing about having ANY RESTRICTIONS and it says ANY OIL CHANGE. So at that point I said screw it i just want the oil change no rotation. He leads me in and does the oil change. Has me signs some papers and once again argued with me about the type of oil change I wanted. I stated I didnt care. As long as it was a synthetic oil it didnt matter. The standard synthetic is 75$. At the end of my oil change which took about 20 min he asks for payment I give him my card and magically asks for the coupon code cuz somehow NOW it will work.... I get my receipt.. HE CHARGED ME FOR THE MOST EXPENSIVE OIL CHANGE FOR 116$, with coupon it came to 100 even. The man was so combative with me to begin with i wasnt even gonna argue with him and was going to call the manager and file a complaint. Not know this guy was SOMEHOW THE MANAGER. After leaving 3 voicemails over the course of 2 weeks i hear nothing. Yesterday I notice somthing sticking out of the hood of my car in the front. A needle nose pliers he slammed in the hood and dented the front of my car. (It was minor) So I drove there. Low and behold, no customers there as id figure. Place is a dead zone and obviously can see why. My mother was with me as I took her shopping and she was the one who saw the pliers. After being confronted he denied everything I said and told me that I couldn't have had such an oil change. IF THAT WAS THE CASE I SHOULDVE BEEN TURNED AWAY IF WHAT I WANTED WENT AGAINST THEIR POLICY OF MAKING SURE NOT TO DAMAGE A CAR. But instead he ripped me off and overcharged me against my wishes. Claimed the pliers were not his and that he was going to call the cops on me for confronting him. My mother took the pliers and said good. If these are not yours, your finger prints shouldn't be on them at all. He didnt say a word after that and we left. I called corporate, and not long after received a call from one of the owners im assuming. After all that said and done. I asked for a refund or the difference of the amount of what I wanted and my scratch to be repaired. Instead I got a free tire rotation at another location in white bear lake. Thats a 20$ value btw. Absolutely ridiculous. I will be getting my tire rotation and I will be making sure I let EVERYONE i know never to go to ANY OF THESE LOCATIONS. Especially the Stillwater MN location. That manager should be fired. 0 customers service skills. Mad that hes even getting customers to begin with. They used to have great service and I have 2 cars id bring here regularly and never had issues. DONT GO HERE.​

Terrible customer service. Wouldn't accept coupon even though I had spoken to them about the coupon…read moreprior to coming in. Arrived an hour later and now the coupon is not accepted. This company has lost my business and when I stated this the gentleman said I was threatening him. Pretty strong words considering I'm 70 years old woman and he twas 25 year old man.

Terrible business HIGHLY RECOMMEND GO ANYWHERE ELSE they will keep your car coming back and charge…read moreyou $1,200-$3,000 each time

i trusted them the fist time they fixed my car air conditioner it was not done well the whole Freon…read moreblow away but due to short winter I didn't have time to believe it was a scam because since then I must have rrefill my ac Freon for more than usual then I finally came back to them since there was warranty they lied that it was not the same issues now they collected my money to fix it twice now and yet in 2 weeks it was broken no air conditioning again now they claim it was a difference issues again ..now I have paid and spent $3000 they are not trust worthy they took advantage of me and my God will judge them and they will have to refund me back my money it was a disastrous experience in this summer I m suffering of heat car going forward they should not be trusted ever

I have been going there for years. Last week I go for an oil change and the dude had to be high…read more He stared at me for a long time, didnt check my lights or my tires, and am pretty sure the oil filter didnt get changed. Its one that comes off from the top of the car and I didnt see anyone in there. Usually they pull your air filter and try to sell you a new cabin filter. I got nothing. When he told me he was going to direct me out, he hadnt given me a receipt or a new sticker. I went back with my other car, and went into a different bay. They were training someone new and he did everything, but I did have to ask him to fill the tires. Theres a new place in town I think I will try next time.

Paul was excellent! Very knowledgeable and exceeded my expectations. He knew exactly how to reset…read moremy oil before I even could finish my request!

Was satisfied with service and work staff was knowledgeable and friendly liked the fact they even…read morehad a loaner

Great guys, great service. Took care of things quickly, excellent communication. Kept me updated…read morethroughout.

Transparent, knowledgeable, straightforward staff. ability to make an appointment online, loaner…read morecars available, waiting room amenities, including snacks, refreshments, and workstations, and if you're lucky, you may get to be entertained by the cutest little lady, Rhonda. I've had everything from oil changes, to alignments, to brakes to wheels/tire packages and everything in between... Pricing is fair... This place has my business for all of my automotive needs.

Highly impressed with this mechanic in Stillwater. I scheduled an oil change the day before the…read moreappointment - not only did they get me in the next day but my oil change was finished in less than 30 minutes. It was also provided at a competitive price. My hubby has also had some services done here as well and both of us are impressed with their service. As an added benefit, they have an awesome waiting room for guests with free WiFi and a great mixture of seating locations and beverages. I brought my laptop and was able to multitask while work was being done...I look forward to coming back to this local owned shop (when maintenance calls).

I made an appointment in advance for an oil change and rear windshield wiper replacement. I have…read morenot used Walmarts auto center before and did not know what to expect. my appointment was so 1pm, I arrived at 12:50. no one was there and the doors were closed. I entered through the garden center and walked to the auto center, still no one there. I called the auto center- no one picked up the phone. I did some shopping and walked back later- a Walmart employee was behind the counter/ no other customers. I asked about my 1pm appt. I was ignored, I asked again and acknowledged, but not helped. I left at this point and went 1/2 mile down the road to Vavoline...lesson learned.

Used this location to toss in a battery I have used Walmart batteries in the past have had good…read moreluck with them good job every thing tight.i normally do all t hi I stuff myself but they had free install.

Not Impressed. Heard good things. On Feb 4, 2025 made an appointment online for an oil change…read more2/11/25 1:30 PM. On 2/10 got an email reminder, and clicked to confirm appointment. Showed up today and was told my appointment was at 2:30, despite having two emails to the contrary. Bottom line, you have been warned. After my vehicle was inspected and work completed I am adding additional information to my post. I feel that their service/evaluation was thorough, and their communication throughout the process was exemplary. They are going to do follow up work on my brakes and I will see how that goes. I understand that anyone can have a bad day, and I think they deserve a second chance at a first impression based on how they handled the scheduling error, and their word-of-mouth reputation.

Don't go there! Poor workmanship! Management will lie to you and send you out the door, only to…read morebreak down. They will suck your bank account dry stay away!!!! They blew up my motor took over $7000 from me and now im sueing them what a headache.

Although I haven't lived in Stillwater in years, I will never stop coming to Happy's. They are…read moreaccommodating, straightforward, timely, and transparent about services and pricing. I always trust their diagnostics, and whenever I try to go somewhere closer to where I live, I always seem to end up bringing it back to Happy's eventually.

I know Happy's has a lot of fans in town, but sadly, my experience hasn't been so great…read more They usually give good service and communicate well, and I took my cars there for a couple years. Then on two occasions I brought my vehicle in for service before taking road trips and got stuck a thousand miles from home when something broke that they should have fixed. The first time, I was driving to Colorado and the car quit when I reached the Rockies. Turns out the air filter hadn't been cleaned or replaced. When I returned home, I told Happy's what had happened and their explanation was that the filter got dirty between home and Colorado, and they hadn't done anything wrong. I gave them the benefit of the doubt, and a few months later got my brakes done before a trip to New York. By the middle of Pennsylvania, the brakes were squeaking and pulsating so badly that I had to limp to a local garage that my sister recommended. They redid the job for about 2/3 the cost of what I'd paid Happy's. That was when I decided to take my business elsewhere.