Time for my baby to get some new shoes!!!! I do a lot of driving, but don't put high mileage tires on my vehicle. My husband always maintained the service of our vehicles, but now that has fallen on me. The guys here had such a good relationship with him and they were his first pick over anywhere else. I called for an appointment for my tires to be replaced and was scheduled with no problem, and the price value was decent for my pocket. The guys here really looked out for my husband and now they have me. He hanks Tony and Mike! read more

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Chip and his team went up and beyond getting me back on the road due to a faulty battery. I highly recommend this location for all your vehicle needs! Thanks again Chip! read more

I have been traveling around all morning trying to find an establishment to repair my 75% tread Good Year tire. I went to two Goodyear locations and both refused to fix it and both gave me different reasons why they stated they couldn't "legally" fix it. As a female, I know the game. I also know about cars though and they were basically trying to force me into buying a new tire. There is a small nail hole in the tire that has more than 75% of the tread and less than 20,000 miles over four years so, total scammers. I went to Tire Plus and without any issues the gentleman at the reception area got my information and was happy to fix it so long as it wasn't on the sidewall and it of course wasn't, it was on the crown. They assisted me by calling a worker to walk with me and remove the tire from my trunk. I would highly recommend this location because it was the only place on San Jose where they weren't trying to push me into buying a new tire I didn't need and I appreciate that greatly. Great job! read more

BEWARE BEWARE - if I could give negative stars I would. The 1 star is due to yelp making you choose. This place deserves zero stars - I posted this on the day it happened and it somehow disappeared off the reviews!! DO NOT GET TIRES OR SERVICE FROM THIS LOCATION, even after submitting all the information and invoices we're still fighting months later to get paid for the repairs from their negligence in nearly causing a fatal accident. The week prior to August 11 we had 4 new tires installed by this location to insure safe travel on a business trip. The vehicle was making noise so we brought it back and they determined the tires they installed were fine but decided the noise was we needed a front wheel bearing. They kept the vehicle overnight and all day to repair the wheel bearing. We headed out on a business trip as soon as the vehicle was ready and within 1 day driving 70 on the interstate the lug nuts on the rear wheel snapped off and sent us skidding in front of a semi tractor trailer toward and onto the side of an embankment. The rear tire had been installed improperly and had been either over tightened or not seated correctly and caused the lug nuts to completely snap off and the loss being able to control the vehicle. read more

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Mike Lynn and company. Never let's you down, fast and great service. But I wish BMW had better performance tires!! read more

Long time customer. As of this writing, no longer. Sadly the store manager "Tony" failed to reschedule oil change appointment after confirming via telephone conversation. Upon arrival greeted by a "Not so happy" counter person. I immediately was advised that my name was not in their system for a rescheduled appointment. Unfortunately no further help was provided to make this situation better. Wishing all who do business this place better luck then I. read more

Why 2 stars? Simple. For tire purchases and installation, they did a good job. But my SUV had a complete inspection and mileage related necessary work done elsewhere just a week earlier. Tires Plus gave me a written estimate for nearly $5,600 of work they said was needed, work that would have been obvious to the full service relair shop that had the SUV a week earlier. I had the SUV re-inspected by an independent repair shop and was told that NONE of the $5,600 in repairs were needed at this time. Reasonable minds may differ, but when two mechanics say problem's don't exist that a third mechanic say are evident, I say someone was trying to pad a bill with unnecessary services read more

I had just moved to town & brought my Volvo here for a standard tire rotation. After 1 hour they said they couldn't rotate all the wheels because the left rear wheel had a "stripped nut" and the entire wheel would need to be replaced. They blamed it on the last shop to rotate the tires (which was a fantastic tire shop in NY that I had always used in my 31 years living there. Never had a single issue with them) The NY shop was so great they accepted responsibility without seeing the tire & agreed to pay for the replacement wheel/labor. It took 10 days for Tires Plus to get the part in, then 3 more days of trying to schedule a time to bring it in for the work. I finally got an 11am time on a Saturday. They said it would take 2-3 hours. When I went back 4 hours later to pick up my car it was still where I had parked it. They had not even started the work. The manager Steve (who I had dealt with for this entire process) was not apologetic at all. I left and will be having the work done by the local Volvo dealer. Another thing that bothered me, was when I went in for the original rotation they said my brake fluid was low and showed me a test strip proving as much. I agreed and paid $100 for them to replace the fluid yet I never got a test strip showing the fluid had been changed. This is a sleezy shop and I highly recommend you avoid tires plus & all tires plus locations. I know I will never give them my business again. read more

LIARS AND VANDALS, BUYER BEWARE. I had a nail in my tire and asked to get a plug. I couldn't go to my regular mechanic because the tire was so flat so I just went here since it's 2 minutes from me. They called me three hours later saying my tire was rotting and they could replicate the tire for $80. Lol no. So I had them put my spare on and I was going to get it done somewhere else. I go there to pick up my car and they tell me that they did a "free" Service on my car which I didn't ask for or want, and they found a bunch of things wrong with it apparently mhmmmn, and my coil and valve cover were broken off and they "claimed" that the parts were just laying there in the car when they went to inspect it. That's some serious BS rn. I think I would of known if my car was misfiring and shaking before I brought it there. I ended up driving it to my mechanic right after and it wouldn't stop shaking the entire drive which was terrifying. He told me I didn't need any of the things they said I did and they definitely broke my coil which is going to cost me $300. Fu**ing liars. read more

Tires are a good price, but not worth the wait. They say they will rotate them for you every 5000 miles but they will milk and screw your time when they do free service. They made me wait at lest 90 minutes each time despite making an appointment. NEVER coming for service again read more

We hit a large gash in the road while driving, and not soon after we got the low tire pressure notification. The car started driving different, and we knew something was wrong with the tire. It was 5:40 p.m. and all tire shops nearby closed at 6 p.m. but we called this Tires Plus anyways as it was close by hoping that they could help us. Brian answered and was very helpful and said to bring it on over. They fixed it in 20 minutes of our arrival even though they had to stay open later to bang our wheel back into place. Great service, they were a lifesaver today. read more

Brought the mustang in for service yesterday. Did a great job on service. So today brought the Nisson Titan in for service. Hope fully I get the same good service. Well Kieth finished up with the Titan did a great job. The only thing that bothers me is that when I go in and the manager is working the desk he will tend to try to up sell the customer that is distasteful to me. When I want the tires rotated he immediately tried to get me to balance at over forty dollars. I told him no thanks. I will make my appointments on Sundays from now on to avoid that situation .When Levi the asst manager is running the desk. read more

I have an account here and have been using this location for the past 10 years. The service and qualified technicians have really gone down hill. The last three times I have used this store to do a tire rotation and wheel alignment they have cross threaded multiple lug nuts which make it damn near impossible to change a tire. I have had to replace a total of 8 lug posts due to these guys not starting the lugs by hand to prevent cross threading. I left multiple messages for the manager to call me regarding this matter all of which fell on deaf ears. I have since cut up my store credit card and will be doing business elsewhere. I strongly suggest finding another tire store as there are many others around read more

Tires Plus - Cross threaded lug - Tires Near Me - Jacksonville, Florida

Had an issue with my Toyota. Excellent customer service. They were extremely knowledgeable and helpful. Service was quick. 100% would recommend! read more

I brought my truck here for a tire plug and a brake job and got my truck back and it wouldn't start and when I did get it started it cut right off. I couldn't move it out of theirparking lot but was forced to tow it home because they were closed and the hurricane was near. I had never experienced this with my truck so I brought my truck right back when they opened. Then I picked it up again and now it's shaking ridiculously and the wheel is uncontrollable. I called them back to acknowledge this and of course management played stupid like it wasn't their fault. I advise any potential customers not to come to this place because they do shady business to get you to spend more money. These are your stereotypical mechanics that society has deemed untrustworthy. Take a look at other past reviews and you will see similar instances just like mine. read more

Took my car on for a oil change today and I always ask to deal with a certain counter person which takes care of not overcharging me. I have dealt with person when he worked at another location which I stopped doing business with because everyone I dealt with started leaving I have been consistent with this location because they were good at the service, but lately I have heard more customers complaining while there which put me on alert. Well today was my day, first they jacked up the price on my oil change and did some non essential price discounts so when I tried to use my coupon the lady at the counter said " that has already been takem off." Don t understand how I paid more this time than any other trip there before. Will have to start checking other shops. read more

Had some work done on my car. Took it home and the next morning had some leakage on my brand new driveway. Apparently the repair guy neglected to clean all areas where fluid had landed while the repairs were going on. My driveway has one big spot on it now. "Attention to details!" read more

Tires Plus - Tire Sale - Tires Near Me - Jacksonville, Florida

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I needed A last minute oil change for my daughter's car before she headed back to college Lou was able to get me in and out in less than 45 minutes even though they were booked solid I really really really appreciated it so much we've been customers for years will continue to use this location for our cars' servicing Keep up the good work! read more

I've been coming to this location for over a year now. Customer service is...well...it's just ok. It's very straight forward and they get the job done. If they had more of a friendly service with more smiles then I would give it 5 stars. I've had oil change, new tires and other stuff done. The prices they charge are reasonable. If they see something that looks like it needs to be changed they will let you know. Sometimes it's not "really" needed but it soon will be. You'll just have to say yes or no if you want it done now or later. Today's visit was because I had a flat and needed the tire to get patched up. I didn't have an appointment but was in and out in less then 30 mins. There was also no charge for today's service since I bought the tires from them and it's under warranty. Woo hoo! read more

I hit a large-ish metal hook in the road that wedged in my tire. My tires were already worn down and I knew it was done for. I pulled over and sure enough it was already flattening. I had my daughter in the car and was trying to make an appointment - of course these things never happen at a convenient time. I was less than a mile from this Tires Plus shop, called them and the gentleman that answered was very comforting and assured me he would get me in right away. I limped my car there, and he knew right away who I was, looked at the tire and confirmed what I already knew - that it would need replaced. He gave me a fair price that was actually lower than I paid the last time I blew a tire a few years prior and had it replaced at a different shop. I agreed, and he rushed my car in and had me back on the road in less than an hour. Everyone I dealt with was super nice, efficient service, wore masks for Covid safety, and were fair in their pricing and assessments. Top notch service. A+. We will definitely continue to patronize this Tires Plus even though it's a little bit of a drive for us. read more

Rear lightbulb out....cost me $40.00.....Bulb was $4.00. What a scam and a rip off. No way it was labor intensive to replace a burnt out bulb. NEVER AGAIN!! read more

It must be the type of problem or the mechanic you get.... I had an oil leak that was flooding my driveway.. for $1001.84 this place fixxed... camshaft seal crankshaft seal new water pump serpentine belt belt tensioner this was on a Mitsu GT so it was not easy .... and they had to pull the motor done in 2 days... no problems at all.. good price for the amount of work !! This is not the first time I have had a great experience here !!! ALLLLWAYS VERY POLITE.. I know cars and they do not try to pull bullshit mechanic talk to raise the price... (see AAMCO TRANSMISSIONS) I have gotten tires here for many years... good service... very fast... boring tv shows in the lobby... employees have no control over tv set.... expect Ricky Lake or some other BS.... : ) Many Many Thanks guys !!! read more

I want to thank the management at Tires plus for listening to our story of our experience at their facility and they agreed that is not the experience they want their customers to go through. They totally understood why we were so upset and compensated accordingly. Thank you for your understanding. Will never ever take any of my multiple vehicles to this rip off place! My son had his car towed to this location, they said that the spark plugs and wires needed to be replaced after doing a diagnostic. They told them (Shannon) several times to ONLY put the spark plugs in, then said it would be ready at the end of the day. We called again to get an update, then were told the spark plugs AND wires were replaced after telling them NOT to do the wires plus charging them a serious rip off amount. They charged $25 a plug, when we could have bought them ourselves for $7.99. On top of that the labor for putting plugs in was astronomical. My son was totally taken for a ride. This is after he is just swore in to our military to serve our country. I hate that these places take advantage of people and pretty much steal hard earned money from us. We are sending an email with the requested information. read more

Requested to have tires dismounted and mounted as I wanted the white letters on the outside for a classic car. They asked if I purchased tires from them...I said "No" then their answer was "We can not help you" Tire Kingdom up the street is handling and will get my business read more

Bunch of scammers. After taking my 80yo mother's car to them to have the looked at, they charged her $1200 for breaks she didn't need. Even worse, they should never had touched her car with it already being in the condition it was. The front bar was bent, bushings cracked and not in any shape to be driving. They didn't care to make her aware of the unsafe condition and let her drive off. read more

Tires Plus - Tires Near Me - Jacksonville, Florida

I was looking for a new place to take my car for my regular maintenance so I thought I would try this place out. Being a mechanical engineer I appreciate a mechanic who is honest with me about the differences between what NEEDS to be done right now and what they think is a good idea. They called me up after working on my car and said I needed: A new engine air filter, cabin air filter, all new struts, a wheel alignment (because the tire wear was slightly off, and oh by the way "they were having a sale on this"), and a laundry list of other things to do. I know for a fact that my car did not need any of this, in fact the struts were replaced recently and they told me that the reason they recommended new struts was because, they looked old, and so they ASSUMED that I had never had them done, they didn't even ask, they just assumed that they had never been done and asked for hundreds of dollars to do them. Every mechanic I've ever known personally has always told me that struts can usually last well over 100K miles and even when they begin to fail the effect is faster tire wear, and this kid behind the counter is telling me that "the manufacturer recommends them being changed every 60K - 80K miles" In addition, the lady behind the counter was rude, on the phone and in person. I told her I disagreed with their assessment of my struts and told her they had been done recently and she said "well if you don't want the inspection then ask for it not to be done next time" read more

I've taken my car here a few times and they've always been friendly and helpful! This last time I thought I had a nail in my tire and my tire pressure light was on. They ended up not finding anything and the technician explained all the tests he did. He even replaced the valve just in case that was the issue. They didn't charge me for anything! Love this place. (Also I'm a female and I know places like to try to upsell me and overcharge and they never do) read more

the past 3 times I have been up here to get a tire repair from a nail or screw they always said I needed a new tire. the third time, since I drive a mercedes, told me it was gonna cost $350 for a new tire. I needed a second opinion so took the tire up to sun tire up the road on San Jose and got it fixed with no problems. read more

Thank you Tires Plus! Jimmy was so professional and honest. We were very happy with the work done on our Acura and Jetta. Always fair and attentive. Great experience. I would highly recommend. read more

Great for oil changes and tire related stuff, but be careful with anything significant. Our VW had an unfortunate relationship with a deep puddle, sucking water into places where water shouldn't be. More than $1,000 and several visits later, it still wasn't right. Took it to the dealership (Orange Park) and spent another $1,000, but at least now it runs like new. Also brought my 170,000 mile Honda to Tires Plus for oil and tire rotation. They said I needed front breaks and quoted a price. I took it to a Honda dealership (Steve Lucas) and they agreed I needed breaks but quoted and honored a price about $100 less. So as a McOil Change outlet, better than the Jiffy drive throughs, but for anything beyond that (and great deals on wheels), consider other technician shops. read more

Always good fair fast service, been going here for 4 years never a problem with tires and oil changes !!

These guys always seem to be fair and honest in their dealings. They will haggle price with you also.

I don't blame about the service and very good customer service, but I'm very disappointed because I went there for oil change service and clear give a coupon and said that I want synthetic oil and the put on my car standard oil and charge me for the synthetic oil. read more

So I previously purchased 2 tires from this location, and they had a 40,000 mile warranty. Yesterday, one of the tires blew out, so we take it up to this same location today. I have put less then 16,000 miles on these tires since originally purchased, so the warranty would have more then half of the warranty left on the tire correct? You would think, the service manager, Justin, of course tells me come inside we are gonna take care of you... Then quotes me a "prorated" price that was more then I originally paid for the tire. how is that prorated? I don't feel it's unreasonable that I think I should only pay 50% of what I originally paid, since I've used less then half the tire. He actually says well we don't know it was the tire something could have hit you, understand but you also don't know it wasn't the tire. There is a warranty for a reason this is completely unacceptable! I informed the manager of that as well as I was leaving without my tire replaced. I promise I they will get no business from me or my fiance or anyone that I tell if this is not made right. I even called the 800# but I have to wait 24 hours for the area manager to reach back out to me..... Very displeased right now. read more

Been going there for over 20 years but will not go back! I went to have a 15,000 mile checkup (tires rotated, fluid check, etc) and they assured me they did everything the factory called for. They told me they had done everything and rotated the tires. When I got in my vehicle to leave, the tire pressure light was on! How can this be??? When I went back in, they said to pull my car into one of the bays for a service technician to check it. My tire pressure indicator said the tires were at 28-30-30-30. Factory calls for 33?? The technician said he was going to put 36 in each tire - I said NO that the psi should be set at the factory settings! Now I do not have faith that they did anything to my car. I'm now in the market for a new service facility. read more

BUYER BEWARE about being advised of expensive car repairs you don't need. My experience after tire rotation is they recommended new brake pads, resurface rotars in front, replace rotars in back. It was very expensive! Fortunately for me I had a friend who took the tires off, educated me and showed me the parts, pieces, indicators and guess what.... I didn't need any of it. It was all in good condition. All that's needed is balance. read more

I have taken all my vehicles here for a while but recently I was very disappointed with their service and doubt I will return. First, of alI had some tires replaced and an alignment done. I twice took the vehicle back because it had a slight pull to the right. Even after taking their head tech notion with me in the truck they still could not fix it. His response that it might be the fact that I now had different tires on the vehicle (maybe I should by another from them). While they were all relatively polite the fact is I paid for an alignment and my car still pulls to the side. Hmmmm what would be a way to solve this situation guys? Second the recommended I replace the actual servo units on the rear brakes because they were "rusty". Folks, look under your car over 5 years old and show me some non "rusty" brake servos. Basically, they quoted me $620 for a repair that I did myself for $150 in parts and two hours time (I will admit a non mechanically inclined person would not have been able to it as easy). Overall they are not crooks and do OK work but are by far not the best in the service department. read more

I have had all my work done here! Justin and all the guys really treat you like family. Up front and best price in town for quality work. Have been going here for years now and no one beter in Mandarin or Julington creek to go to. read more

I will never return to this place and will tell my friends and family to never go here to this location. This establishment has the worst customer service I have ever encountered. Just extremely rude. Especially the woman that works there. Don't count on a 30 minute oil change but a 2 hour wait. read more