Services on our Honda CRV hybrid was on time and completed in a timely way. Very friendly staffread more

Fast friendly excellent experience! Clean waiting room. Reasonable prices for a dealership service…read moredepartment

My Carvana purchase had a bad transmission. Ace worked with Silver Rock (Carvana's service…read morecompany) and replaced the transmission. My dealings with the employees were courteous and professional.

We have been using Ace Transmission for many years. Their service has far met our expectations…read more They go over and above to ensure our vehicles are fixed properly. We had troubles with an older truck and they worked diligently until the problem was solved. Not only do they do a great job, but the employees are kind and courteous. Thank you John and Arick for being someone we can trust with our vehicles!

My wife and I got our first ever Honda and we got it from Serra Honda Grandville. I had been…read moreresearching for a few weeks to replace our 2020 GMC Acadia SLT where the lease was ending in February 2023. I visited several different dealerships regarding trade in value of the GMC and Serra Honda Grandville gave the best trade in value by far! One dealer would give me nothing (I would actually have to pay to get out of the vehicle), others would pay off the remainder and give me $1000 towards the new vehicle. Serra Honda went well above, even though they are not a GM dealer. Since the Serra family of dealers has GM product lines in their dealer family we were able to make a deal. Before our arrival I checked their website that had a cost estimator and the pricing was what I was looking for. The website also showed plenty of details for the vehicles that were on the lot I was able to see exactly whet we were going to get before we showed up. We met with Kimberly Berends who was a great sales consultant. We took the Pilot for a test drive while she ran the number on our Acadia and what the new Pilot would cost. When we got back to the dealership the numbers Kim provided were not what was shown on the dealership website. I told Kim this, she ran the numbers on the website too and got the same result that I did. Kim left and ran the numbers again "old school" on paper and she said she was able to come up with how the website came up with the numbers. Serra Honda Grandville honored the website pricing with no issues and we took delivery of the vehicle that afternoon (the day before Thanksgiving at 5pm). If you want to save money on a new Honda shop here. If you need another reason to check out Serra Honda Grandville, they are one of the main sponsors of the Free Beer and Hot Wings Show Holiday Break-Ins! That is when the show takes listener referrals to help out families in need during the holidays. The show will break in to the house and leave a Christmas where one would not be there before, not just toys and things like that (cars, appliances, food, heating fuel, etc.)

I ordered a spare part for my car (Got as specific as possible) and was told to come a certain day…read moreto pick it up. I go in the evening. They were closed. Okay. I go another day, talk to the guy and he goes to get my part. Well... it's A part, not the one I specified. Told by the Parts guy they can't get them. I said ok. Order the part from China. Fix my car problem myself. Profit.

Recently purchased a Acura MDX from Fox Acura. Amazing vehicle. Great experience from all I spoke…read morewith! Including the service department team, who shared similar interest. Aimee was so kind and helpful in the financing portion. Cory and Jacob were kind, informative and moved the process efficiently. They even delivered the MDX, due to me not trading in a vehicle. That was a first for me. In my 40 some years of purchasing cars...best experience ever! Much respect and appreciation!! Thanks so much! Mark P

Excellent car buying experience . Very friendly and professional staff. Good price and good trade…read morein price to take the hassle out of selling my Tahoe. Thank you Fox Acura Grand Rapids !

Great prices, excellent value, and friendly customer service. The staff are welcoming, helpful, and…read morealways willing to go the extra mile to make sure customers have a positive experience. With affordable costs, quality products, and a commitment to treating people well, it's a place that customers can trust and feel good about visiting

Had my car wrecked in Bellevue Michigan tow truck came from Gold worthy and charged me $440…read more Ridiculous price I wouldn't recommend this to no one.

We went in to look at a white Honda CR-V. The staff and the building were clean and professional…read more We took the Honda to our trusted mechanic, and there were some issues with the car. BUT! 616 Motors were wonderful at fixing an unknown issue with the vehicle. I appreciated their professionalism and willingness to help out / work with us.

Was just on hold with their service department for 15 minutes at 11am on a monday morning, and then…read morewas hung up on. I don't run a motorsports company, but I can't imagine monday at 11am is much a rush time. Very disappointing. edit: was contacted and updated review to 4 stars. Sorry for the misunderstanding

I am very disappointed. This is a HONDA DEALERSHIP that won't touch a Honda motorcycle older than…read more2010. What kind of crap is that?

First thing, I LOVE that I have the ability to text to check-in and make appointments. I don't…read morealways have the ability to call during weekdays so this is an amazing feature I haven't experienced with other shops. They have done good work and generally in a timely manner. They present as honest and I've never felt pressured to agree to a service I didn't want or like I was being upsold. I do wish I had known earlier that they had lender cars (something I learned from a google review, not something that was ever offered to me), but when I asked it wasn't a problem and they made it very easy. I also love that they send fliers monthly with coupons and discounts! Great value and I'd recommend them to anyone in the area.

We have used Northuis probably 4-5 times now on various vehicle repairs ranging from small to large…read moreundertakings and every single time they have been professional, punctual and precise in their communication. I'm sure there are other fantastic auto repair businesses out there, but I don't know why we would bother looking for them after our experiences with Northuis.