I went to this location because of the great reviews, I waited 45 minutes, with an appointment, for…read morethem to even start on my car. They also tried to upsell me on the alignment. As I was waiting, I was the only person in the waiting room for my 10am appt, another man came in to complain about the work they did. That was the final straw for me to bail. I went to Tire Kingdom down the street and they were wonderful! Less money and prompt service! go to Tire Kingdom, less money and more respectful of your time.

I had service done at another location for a headlight replacement and it stopped working the next…read moreday. I made an appointment here and they worked on it right away and replaced the bulb again. Service was excellent, friendly and fast. I'll return again for future services.

The guy that runs the shop is professional and helpful. Had a issue with repair and it was…read moreaddressed properly.

Ravi is a GREAT and very trustworthy mechanic. He fixed an engine misfire, did an oil change and…read moreput on new tires all in a timely manner. My car has been running great ever since. He's honest, knows what he's doing, and never tries to upsell you. Every time I have an issue, I bring it to Ravi because I know it'll get fixed right the first time. Highly recommend!

To whom it may concern / manager in charge of customer relation and complaints,The business I would…read morelike to file a complaint against is Midas Auto Repair at 60 Midas Drive,South Burlington,VT,05403. Dates of the experience started from May 25 Saturday when I dropped off my 2001 VW Jetta (dark blue, NYS plate) to the absolute deadline I was promised for completion so I could pick up on my way from my Quebec trip back to New York May 31 Friday (then extended to June 1st Saturday the last day the shop opened for the week before my return). First I would like to state that this complaint is not pointing at any individuals at the business. Individuals I met or spoke with all sounded friendly.This complaint is specifically regarding the overall service experience received that were failed to be delivered, unsatisfied and extremely frustrating.05/25/2019 Saturday, I was travelling with family from New York City to Quebec on. My car broken down in central Vermont and due to the long weekend holiday, I had to call a AAA (Bulldog Towing from Brattleboro VT, Mr.Gordon) tow truck to tow the truck all the way to Burlington VT to access late-opening rental car service in the airport to continue my trip. Midas South Burlington is an AAA approved facility and was located nearby the airport; therefore AAA tow truck dropped my car at this location. I was able to speak with two gentlemen in the shop; they quickly checked my car and informed me that it was related to radiator. I left the car with them informing them to work on the repair as soon as they re-opened the following Tuesday May 28th. I also informed that I would need to return to New York City the following weekend; therefore I would like the repair to be completed by May 31st Friday. I was promised they would call me as soon as they confirm the radiator issue on 28th Tuesday and give me a call before start the work.5/28/2019 Tuesday (after long holiday weekend), I received no phone calls from Midas at all. I called them at 3pm to ask for my car's update. I was told that they will call me back. Half hour later, I was called back spoken with Chris, and I was informed it was a simple fix of radiator, "something we do all the time, not difficult at all". I double confirmed again informing my travel plan of returning that weekend and asking if "the car would be repaired and ready for me by Friday May 31st, to drive back to New York City long distance ". Also asked Midas to test drive before my arrival to pick up the car. The answer I received from Chris was "absolutely, no problem", the shop would test drive for at least 30-40 minutes to make sure it is ready for me by Friday. I asked the shop to call me the next day to give me an update.5/29/2019 I received no call from the shop till noon on Wednesday, so I called the shop again just to make sure they were working on my car's repair so I could pick up on my way back to New York (as I would return my rental car to Burlington airport, that was the plan). I was informed the radiator was not repairable as mentioned the day before, it would need to be replaced completely along with thermostat and the total including parts and labor would be $1077 total. I questioned I was informed that it would be a simple fix the day before, then I was told that different technician checked and concluded it could not be repaired. With the expectation to drive the car back to New York on time, I authorized the replacement and asked them to go ahead to replace immediately, and I, again, informed I needed the car to be ready for me to drive back to New York safely by Friday May 31st. I was told not to worry as it would be taken cared of with finished replacement and test drive by then. I asked Midas to call me next day to give me an update of the progress...called everyday.Day after day without car ready to drive as promised.6/4/2019 Tuesday morning, I called Midas at 9am again and was told they will call me back. 10am, I received a call from its general manager Edward H. Spoke with him, and he informed me that Chris was the employee and promise was not done by last Saturday for my car's repair was possible. I was also informed that they would have to take my car or put a lien on it, and they won't release the car to ASPCA charity till I pay the bill of $1077, he could give me a discount of $77. I have till next Monday to decide to give them the car or pay the $1000, or $35 a day "storage fee" will occur. I kindly asked them to drop off the car for me to Brooklyn and I would pay for the promised repair fees, but I was told they can't do it.The entire experience was extremely frustrating and awful. I never expected promise could be done and let down day after day, and no compromise what so ever from a big and reputable business like Midas. Leaving individual driver with no mechanic repair knowledge completely stranded and helpless. All my family wants to do, after losing the family car miles and miles away from home, is to donate our car now.

This Company Is Rude and Are Supposed To Help You With your problems with company's Like Big O Tire…read moreThey Do Nothing But Lie to you Work was Never done to my car Sent them receipts and still nothing they just keep lying .........

Highly recommend this mobile battery replacement service. Their technician, Brad, was super…read morefriendly and the owner made the quote and appointment process easy. Service is very convenient, as they come to your house (my home is in South PBC) and within an hour or so, the battery was replaced, coded and my car was up and running. Good communication at the end too and various forms of payment are accepted. Prices are very reasonable. In my case Prime charged $150 less for this service than my dealer and nearby mechanic shop

Such great and quick service! We got 2 tires next day! Thank you so much! Curtis was such a…read moreprofessional! We will definitely will be using them again!

Services were good. Nice people. The place was busy. There was seating inside…read more Car was clean. Prices had gone up. I believe the exterior was was 25. But they did a great job.

Excellent! I got the ultimate with a hot wax and man did it make a difference. If you are used to a…read moreregular drive through car wash do yourself a favor and get yourself a very good detail job just once and you will love your car again. LOL! It may seem a little pricey but the value is more than worth it. Not to mention the 24 hour rain check that comes with each car wash is the best! If you live in Florida you know it can be rain on one side of the street and be full sun and 95 degrees on the other. This place is kind of hidden and hard to get to but you will not regret stopping.

I've been going to Sears all my life. Clothes, tools, appliances,house stuff. You name it. I have…read morebought Die Hard batteries for my vehicles in the pay with out a hiccup. NOT TODAY!!!! I went to get a new battery for my Jeep and they said it would be two (2) hours. No sweat! I was at the PBG Mall so I can kill two hours. Stopped in about two hours later and it hasn't been even started. Even though the products from Sears are good the people at the automotive service desk STINK!! I will NEVER be back to the auto service area again. When I asked the service writer about my car she had a poor flip it attitude and don't show any concern at all. Run away, push your car to another place. No one should ever be treated that poorly.

Heed all these reviews. Unfortunately, my company selected this location to service my fleet…read morevehicle. Kind of hard to go wrong when the service is at no charge to me, right? Wrong. No respect for customers' time, but moreso they are just very disrespectful. I have personally spoken to someone who looked me square in the eye and just didn't respond and walked away. They say they will call when your car is ready (just go to the food court - trust me you have time) but they don't. I have probably been here 8 times in the past two years & had 1 good experience with a representative. I have also gone in for an oil change & come back to my car with 4 new tires on it. They advised that they "looked worn" so they called my fleet policy and of course they will approve anything to relieve liability as my safety on the road for work comes 1st, so they rack up the bill. Not my $, but totally taking advantage. Considering many stores closing and going out of business in today's world, it really is surprising that they haven't taken the hint and revamped customer service. "Lounge" is a joke. All employees are either nowhere in sight or staring at their phones with no intent on acknowledging people. Very very poorly run operation. Luckily my next vehicle came in and I am assigned elsewhere!