This people go to your home no matter where you are in the island, they have 1 driver that can get…read morein on Sigsbee base. They are normally pretty busy so most of the time is per appointments. 2 weeks ago I had my tires change, and some concern over some parts of my vehicle that I already knew was going on but didn't have the time to fix, he suggested take it to their mechanic and if you want them to send you the mechanic it will be around $65.00 for a diagnostic. They are currently fixing my car today since we had to order parts for it. Some people say they are a little pricey but to me as long as customer service is done right you got my money and I did some research on my own for the parts that I needed and their price was like 20.00 over the online price so to me is worth it. She did said she call several dealers for the parts but couldn't find a lower local price available. Waiting 1 day to fix my car vs waiting a week or 2 for the same results for a safety issue is worth it to me. I have got their services before and they are on a growing pat, so still have some room for improvement in their part but I like them. I will recommend them for tire and oil change they go right to you and change it in no time.

STAY AWAY FROM THIS COMPANY My husband called them for air…read morein our tires for our RV. Plain and simple job that was all we requested. She quoted us $200 .. The guy took 20 minutes to complete the task and then hit us with a $400 bill. My husband wasn't at all happy and spoke to the woman who initially quoted us the price. She came back screaming at us that we had to pay up or her husband, her lawyer and the police are on the way to us at the Rv Park where we were staying. We felt very threatened by her. Of course, we ended up paying them. Lesson learned. And to top all that off the appointment was supposed to be the beginning of the morning, no message or apology we had to call them and reschedule later in the day. She obviously probably thought these people are desperate. Let's get them for double the amount that was my impression

Do these employees at tires on location sit around smoking crack & shooting up on heroin every day?…read more I purchased an OEM customized, very expensive electric motor/wheel from a factory - It arrived wrapped in 2 layers of plastic so nothing would get scratched. I took it to Tires on Location to install a tire...they charged me $65(plus tip) (!!!) to install ONE TIRE! And EXACTLY AS THE LAST TWO POSTERS - THEY DESTROYED MY WHEEL! I own a tire changer - the ONLY way you scratch rims this way - - is if it is intentional, callous, or being inept. I think "Tires on Location" is all three.

We have used Tires on location for about 5 yrs, useing them for our company vehicles and personal…read more 2 3 months ago had them come out for my car oil change n tire rotation kid was here 30 mins tops said he rotated but didnt n charged us for it, last month my husband had them come out for his work truck, actually watched him threw our window , 20 mins , hubby says you changed the tires right ? Kid says yes sir..so hubby pays him gives him a tip even calls owner and says I physically watched your employee NOT rotate the tires and gave him the opportunity to he HONEST he didnt still charged us. Now yesterday they came out to change oil in my fairly new car & rotate, I go out there is a giant puddle of oil grease prints all over my car and kid proceeds to say oh the last guy which he has mental problems anyway put the oil filter in too tight, Well WHO PUTS AN OIL FILTER IN AFTER YOU CHANGE TGE OIL so now I go to move the car back so I could work on an oil spill they created and my car check engine light is on and says engine in distress! They were trying to beat it out of here before I saw it..Im like wait a minute whats this!? He says oh I gotta go back to shop after they close and get the computer to get that code off n reset car, im like ok its after 5 now. Again call owner owner says he will come up. Never did said the original guy that never rotated the tires that guy says im just here to clean an oil spill (also let him know his fellow employees were putting blame on him and are saying your mentally ill) my husband calls owner whom now proceeds to say he cant get up here but is sending the 1st guys back. We own a successful HVAC company we know mechanics so a simple oil change turned into a nightmare and now I have the worry that they permanently F'ed my vehicle up which after I drive it today if 1 drop leaks my lawyer will be my 1st call. TOTAL INCOMPETENCEY They used to he efficient but ever since some divorce or something happened with the owner its been shit! We will no longer be useing their services and will try Pit stop . I think the owner should get his ass back into a truck and retrain his employees!

Had some bad luck with a tire puncture in the sidewall, of course and the folks at KM were able to…read morereplace it with another make and model in no time. Even having to order it in, the tire was installed in a couple of days for less money than Tire Discounters.

We were on vacation in the Keys and our car battery died. We were so fortunate to have found this…read moreauto repair shop who saved our day. They also have a warranty on our battery that extends to other auto shops within their network. We received remarkable service and they allowed us to enjoy the rest of our trip.

Quality work, friendly staff On time appt schedule. Great…read morevalue for the keys I will use their services again

Great experience at this full service repair shop. My wife's car seems to be a magnet for every…read moremail or screw on the road, needless to say A-1 has been our go to for these minor jobs, but I will trust them for any major problems that will arise in the future.

Took nearly two weeks and very poor communication. They made me wait 40 minutes in the heat to pick…read moreup my vehicle before accepting payment of $2700. Customer service and common courtesy are not part of the culture here.

Own and operate a trucking company in Key West and Quality Auto now does all me diesel repairs…read more Knowledgeable mechanics that diagnose and fix the problem rather than just replacing parts... Stephen Faraldo - With Faraldo Fuel

Parts done last so much for lifetime warranty! And phone disconnected…read more Don't trust these folks

I was having an issue with my 2016 Silverado. I went up and I talked with them and they told me…read morewhat they thought it was and we made an agreement and a schedule. I dropped the vehicle off they took care of everything changed the oil do a complete tuneup and I have not had the problem that I was experiencing prior to having it worked on. They were very customer oriented, excellent customer service. They communicated with me well and explained everything that they were doing and done.

On the way for a weekend vacation from Miami, our front brake pads started screeching. We made it…read moreto Key West and asked around for repair shops but got quoted crazy estimates just to change the pads. Found Richard's Tune Up on Facebook and Reddit and just showed up before they closed on Friday. Jay was super nice and said it was no problem, we would have it fixed before we had to leave on Monday. Car was ready the next morning and the price was incredibly reasonable. Thank you Jay for the quick repair, you saved our vacation!

Very disappointed I had my front and rear brakes changed two weeks down the road I'm having the…read moresame issues as I was prior to having my brakes changed and when I took my car back to Richard's tune up he didn't have time to even take my car around the block customer service is key especially when you have people that are local that come to you on a regular basis very very disappointed

I called ahead for my girlfriend who had to put a tire on her car they were already rude over the…read morephone. After she got there I got a phone call from her saying she just left because they were rude and raised their voice at her.

Came through for me yet again! Old truck still roadworthy because of their help. Thank you so much!…read moreFrom A/C to radiator to brakes,Diagnostic wizards!