What a delightful alternative to the interminable upsell misadventures and lengthy waits at a tire…read morestore! Yeah, Discount Tire, I am throwing shade in your direction. I ordered tires on-line (www.tirerack.com) for delivery to my home. Menards Mobile Tire Service came to my home. All the work was done in their fully kitted out van, in my driveway. I saved ~$100 over the best in-store prices/specials and avoided unnecessary bemusement. Will I use them again? Absolutely, yes.

Like their last reviewer, I CAN NOT IMAGINE a good reason to ever go back to the standard retail…read moretire experience. Hours long waits? Higher overall price? WHY? I, too, ordered a full set of "snow shoes" from Tire Rack for our little girl and I've got to be honest. I was skeptical. Almost everything that could go wrong sincerely tried. FedEx delivered late and it was POURING rain on my installation date, but Menard's was communicative and clear, "We'll be there!", and they were, and the entire ordeal cost about $100 less than it would have had a conceded to sitting and watching a tire shop work on someone else's car for two hours. Install took a little over an hour and went off without a hitch. And like I said, the communication, service and setting of expectations was smooth all the way through from booking to confirmation to installation and payment. Better than what you expect... Menard's is what you'd hope for. Thank you guys. If you're the future of the business, the future looks great.

I needed to buy tires for my vehicle and they had the right size at the right price. The mount and…read morebalanced my tires and they even installed new valve stems. Great service

They take used tires off of peoples cars and turn around and sell them and put them on peoples cars…read moreand then say sorry have a nice day when tires don't work real nice guys everybody thinks they make you think they're nice guys, but they evicted a disabled guy after he helped Amir get through his surgery water piece of beep

So happy to have found a place where both of the men who helped me were kind and honest…read more I struggle with anything to do with my car as a woman because it often feels like no matter how much I know, any man I talk to will try to find a way to take advantage of me or my money. I didn't feel that way for one moment at Tom's. Not to mention, they helped fix my tail light at no cost. They were honest, transparent and incredibly nice. I recently moved back to the state and I am incredibly grateful to have found a place I trust and so quickly! I will certainly be referring everyone I know here

I'd like to share my recent experience at Tom's Family Auto, which began on the morning of Monday,…read moreOctober 13, 2025. That morning, I called the shop to ask if they could assemble a set of struts and replace a CV shaft on my truck. I was told it was no problem, and they began working on the struts. About an hour later, I received a call that they were "finished" and ready for pickup. However, when I arrived, I was told only one strut was complete, and the rest of the crew was out to lunch. The person behind the desk told me to go ahead and take the one strut and begin the work myself, so I did. Upon returning to my truck, I noticed the assembled strut was visibly crooked. I brought it back for correction and picked up the second strut. I assumed everything was resolved at that point, but after installing the struts, I discovered that the driver-side strut was seized and would not compress. It was now late, so I had the truck towed back to the shop for repair and to address the frozen strut. The following day, I called to check on the status of the repair. I was told the strut could be realigned, but I was met with a very poor attitude from the staff and was told I "shouldn't watch YouTube videos to work on my truck." For the record, I had been following manufacturer Technical Service Bulletins and Bilstein's official instructions, I'm also an FAA licensed aircraft mechanic. The next day I was informed the truck was "ready and aligned." Since I was at work, my mother went to pick it up and I paid the bill in full. That evening, when I inspected the truck, I discovered that the front sway bar was missing entirely -- it had not been reinstalled and was still in the bed of the truck, along with the mounting hardware. It had been left lying next to where the strut was they fixed. Despite this obvious omission, the shop had released the truck to my mother, claiming the work was complete and the truck had been aligned. To be clear: They gave us back a vehicle, declared it aligned and finished, despite it missing a 4-foot-long piece of suspension that was clearly provided and noted. There was even a written note in the cab and verbal instructions given on the phone regarding the sway bar and its hardware. These were apparently ignored. I returned the truck that night and left the keys in the drop box. The next morning, I called to ask what happened, and was told that the mechanic who started the job went home, and the person behind the desk -- who I'm not even sure is a certified mechanic -- had "finished" the job. I was later told the sway bar would be reinstalled, but that no new alignment was needed. I have serious doubts about this, given the work that had been done and undone at that point. Not surprisingly, they failed to install my skid plate as well, which was still laying in the bed of my truck with it's hardware when I arrived home from work. At no point was I offered any compensation for the extra day without my truck, the inconvenience of having it towed, or the serious issue of the vehicle being released in an unsafe condition. I was still charged $800. This experience showed a lack of communication, poor workmanship, disregard for safety, and unprofessional behavior from start to finish. I cannot recommend Tom's Family Auto based on this experience. My family and friends will no longer be using this establishment after being loyal customers for over 20 years.

worst tire store I have ever visited. I had a slow rim leak in one of my tires and was waiting for…read morea check to buy a new set. I pulled in there to add some air to my tire and the technician told me that he couldn't add air to my tire because it was too low on air ( 22psi) but could sell me a new tire. I have customers come into the shop I work at with horror stories quite frequently. Never again.

Maybe I've just been catching them at a bad moment every time I come here over the past few years,…read morebut my recent experience feels weirdly familiar--one long wait at a time. Need service? Great--just plan your day around it. Bring patience, bring snacks, and if you're the thoughtful type, bring a couple books and a few magazines. They're really leaning into the whole "leisure" concept. Want to multitask while you wait? Perfect. Since they have charging stations, you can plug in, power up, and refresh your devices - bring them all, you'll have plenty of time. Time here isn't something you spend... it's something you donate. An interesting observation I've made is what seems like a pattern. On more than one occasion the reasonably priced item was unfortunately out of stock, but the comparable item that is just a little more $$ always seems to be available. Hmm... I haven't seen this level of "efficiency" since the last time I visited the Secretary of State. I wonder what it's like here on an actual busy day. Like I said, my experiences and observations could be total coincidences.

They did good work for awhile. But in the last year we've taken in two vehicles with check engine…read morelights on. Both had them come back on within days of getting them home. My wife's car we were told "we don't know why it won't turn off" and even they recommended take it somewhere else (after $600 in repairs). And with mine just two weeks ago spending $585 to have the light turn back on the next day.

I had a nail in my tire that was losing air quickly. I found an appointment with them early the…read morenext day. They patched the tire and got me back on the road for free! So kind!

This is not auto related, but shows the owners desire to be helpful to the community. I had a piece…read moreof equipment that needed to be greased, but I did not own a grease gun. I stopped by Greg's and he was more than willing to do that for me for free, which I thought was really kind.

Do not do business with these people! They ripped off my grandson who worked all summer to save $…read morefor school. They claim to have looked over his vehicle then began with the up-charges leading up to a total of $$$. Long story short, grandson is back at school using his bike for transportation. These are not honest people!!!!!

Very good prices and installed wheels for free upon arrival. Highly recommend, have a great…read moreselection to choose from.

Extremely disappointed with this place and would NOT recommend them to anyone…read more My boyfriend purchased new rims and tires here, and somehow they managed to damage his rims and tires multiple times. The first time, they scratched his rim during the installation. What made it even worse was that they tried to blame the damage on him, despite the fact that we literally watched it happen. Rather than taking responsibility, they were immediately defensive. We brought the vehicle back to have the damage addressed, and the staff was incredibly rude and dismissive. They acted like we were inconveniencing them and seemed more interested in getting us out the door than actually fixing the problem they caused. Then, on our most recent visit, they finally repaired the damaged rim -- only to cause ANOTHER issue in the process by putting a significant gouge in the sidewall of his tire. At this point, this is beyond an honest mistake. Three separate instances of damage to brand-new rims/tires is completely unacceptable. We trusted this business with an expensive purchase and instead had to repeatedly come back to deal with damage that should never have happened in the first place. If you care about your wheels and tires, I strongly recommend taking your business elsewhere.

If you are looking for a sales associate ask for Casey! I have worked with him for 3 different…read morewrangler leases and he is absolutely the best. His customer service is outstanding. He is trust worthy. He has made each experience very smooth and easy. I drove an hour just to work with him rather than going somewhere local.

Just from my personal experience id advise ppl to stay away from Feldman CDJR of woodhaven…read more I took my vehicle in for a strut noise complaint august 25 they then wrote up my car for a noise complaint they then replaced a control arm and a ball joint performed and alignment and told me my car was ready for pick up i went for my vehicle paid my fees and drove off the lot when i noticed it was pulling to the right and you could still hear the noise so i turned back around and i took it back to the dealer that same second they then took my car back into the shop and said oh it needs struts and and shocks when that was my original complainy but it seems like they didnt even inspect my car I made another advisor aware of my frustration and how it seemed my car was not inspected or test driven after repairs he then apologies for the inconvenience and stated my car would be writted up the following tuesday early in the morning since monday was labor day or I could take the car home and drive it as normal I declined taking it home for my safety as im pregnant who tells u to take your car home that its okay to drive when ur alignment is out ? so right there and then I left the vehicle with them it is now saturday September 12 and my vehicle is yet not repaired my car has now been in the dealership for about 2-3 weeks they didnt provide me a loaner or any other solution im beyond frustrated and worried about my safety in this vehicle after repairs -- at Feldman Chrysler Dodge Jeep Ram of Woodhaven.

Awesome work Awesome prices . The guys did work Fast and affordable . Car repair work has…read moreskyrocketed its nice to get honest fair priced work done. Plus work was done right.. Will Go back again. Thanks

This place has a very good staff of mechanics. Specialty exhaust work I have yet to see better…read moredownriver. John is a super cool dude and he does top quality work. Good work isn't cheap, cheap work isn't good!