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    Tire Shack

    4.0 (5 reviews)
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    2 years ago

    Great service, they value customers, and get the job done quick! We will always use them as our tire place!

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    7 years ago

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    11 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (33 reviews)

    I needed tires for my vehicle a few months ago, and Shay, the store manager, was extremely patient…read moreas well as professional and friendly. She went above and beyond to try and accommodate me on tires within my budget. She even advised me on how to save some money. Shay is worth her weight in gold. I wish more businesses had employees like her. K. Johnson

    I would not recommend this Firestone location under any circumstances. I'm here for work, 1,000…read moremiles away from my family, and I rely on my vehicle every day. Despite explaining my urgent situation--and a known leak issue diagnosed back in the fall in my home northern state that routinely gets snow in the winter --I was met with nothing but delays and indifference. I dropped off my vehicle at 8 a.m. with the clear expectation of a prompt service, only to be told by an employee that he'd get back to me "in a few hours." When I called at 2:45 p.m., I was informed, "Nothing we can do. We'll get to it when we can." After my co-workers had to bring me back at 5:30 p.m., I reluctantly rescheduled the appointment for the next morning. The same cycle repeated the following day. Finally, after continuous follow-up calls, I was told around 3:30 p.m. that they couldn't find the leak and that the system was recharged with dye--before being instructed to return if the AC ever started blowing hot. Fast-forward six weeks: After another 8 a.m. drop-off and numerous calls, I finally spoke with Denick. He explained that a technician had determined the evaporator coils were leaking and that the o-rings needed to be replaced. When I inquired about the availability of the o-rings, Denick dismissed my concerns with a sarcastic remark: "it's Louisiana, it gets hot here." Adding insult to injury, I later took my vehicle to another mechanic who determined that the o-rings do not need to be replaced at all. Between the repeated delays, lack of proper communication, and the dismissive attitude toward my urgent work-related situation, I am extremely disappointed with the service at this location. If you depend on your vehicle for work and value timely, competent service, I recommend steering clear of this Firestone location.

    Tire Shack - tires - Updated May 2026

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