In the photo with the line add welded the exhaust to the frame directly, and you could fill all the vibrations in the cab. Later on came back for the same exhaust repair for a third time, and you can see in the circled area that the exhaust was rubbing the frame. They refused to fix it because of the honest review I had left. read more

Tire Plug SATX - This shows where they welded the exhaust rigid to the frame. I could hear every vibration imaginable had to come back to get it redone. - Auto Repair Near Me - San Antonio, Texas

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Total INCOMPETENCE when it comes to diagnosing vehicle problems. Wasted $2000 because they were guessing what might be wrong. They up sell saying "this should fix the problem" and it doesn't. I ended up taking my vehicle some where else and they were able to tell me the real issue with my vehicle. Don't waste your time or money going to this place for mechanical work. read more

I came in today to buy tires and to get them put on my car along with the new rims I had. They told me that the wheels didn't fit..... mind you, they never looked to see if they fit. just assumed that they didn't. So I went directly to Hernandez on Pleasanton and they sold me the tires and installed with no problem. They were so lazy to do work that they missed out on a 800.00 sale. I've took all my cars to them to get repaired. Never again will I ever step foot onto their property. I wish I couldn't have gave them 1 star!!! The only thing I recommend as that they close down!!! read more

Prices went up they have some guys there that have no clue what they are doing. Since ownership changed this place went downhill. The man almost did not balance my wheel correctly and that could have got me into a fatal accident. read more

Do not recommend. Requested a quote for an oxygen sensor to be replaced. Their quote was $120 (labor only, we had part), everywhere else $40-80. Way overpriced. This has been our to go auto repair shop for years. No longer will be. read more

bought a used tire on a Wednesday still have the receipt. Not even 6 days later it was flat. I called to inquire if they can either fix it or replace. the lady said they could look at it and to ask for the tire manager Joe. my husband went showed the receipt and tire. our tire did have nail which is we understand but it was the comment that the Manager said. " he told my husband he'll do it this time only and that he doesn't work for free. Very disappointed in this new tire shop. it use to be Casias but now it's Tire Plug. I do not recommend this place at all. four people have gone so far and all have been disappointed. I wanted to give them a chance since it's a small business but it disappointed us deeply. read more

I've used the shop for years and have referred many people to the shop. I will no longer be doing business with this shop. When I've gone in the past, I explained what the problem was & I had an Extended Warranty plan I was going to use. They diagnosed, told me the problem. I asked if they would call the Extended Warranty company to see if they would cover the problem. With your auto taken apart, they THEN they tell you, "they don't accept Extended Warranty plans". I told them to put my auto back together and I would go somewhere else, which I did. I went back today to replace the innertubes on two wheelbarrow tires. I was quoted $15. Now keep in mind, I took brand new innertubes I purchased on Amazon. When I went back the price had changed from $15 to $20. I told the guy, he quoted me $15. To make a long story short, I paid and left. Never to return again. I kept trying to call the manager to make him aware of the problem going on in his shop. Manager never there. read more

My friend got a flat tire and went to get a patch. The guy was kicking the tire and using a hammer on the lug nuts. After the work was done we went out to check the tire and lug nuts were loose and damaged. Talked to them about it and they went to tighten them again but they were warped. Basically shrugged their shoulders and said it would be fine. Do not recommend anyone to go in here you'll just come out with more problems. read more

This place is awful we have been coming here for years, for all of our cars. I believe someone else has taking over, this place is a scam you go in for 1 thing and they completely ignore what you ask them to do and try to charge you extra for things you didn't ask for. I don't believe they speak English or they just don't listen. read more

These guys are great! They are so affordable, and they don't try to charge you for things you don't need. I took my car in for a part replacement and they filled my coolant as well, at no charge! Highly recommend! read more

Took my car for a simple patch for my tire !! As soon as I left I heard knocking . So I stop and check and everything seemed fine . Then kept driving and car felt horrible so had to cancle trip ! I go in morning and the guy who serviced my car was such an asshole with his stupid faces and stupid remarks when I was explaining what the issue was ! Then I went right next door as it's a mechanic shop . Obce tire was pulled off all the bolts for the lug nuts were all falling off ! I was forced to pay to get it fixed !!! Even tho the tire guys did this mess .. be careful the mechanic shop and tire shop are working together to scam you for your money... read more

I am very upset with this shop, I have for several years have gone to this place for tires and I have always had great service, today was not one of them. I got there at about 9:00 am and was coming to get my brakes done. I was only the second person on line for brakes. I was told that it would be 2 to 3 hours so I decided to wait. It was 11:45 and I asked about when the car would be ready and was told it is in the bay. I figure another hour at least. I checked with the lady up front at register. She informed me that she will call me when ready. I got a ride back home and waited another 3 hours and so I called again and was told that they where waiting for the invoice, they would call back in 5 minutes. I did not receive a call at this point I'm upset. I get a ride back to the shop and when I asked about my car, it wasn't even looked at. Terrible customer service, no call back, no follow up and no work done. I gave them a piece of my mind and just got my car back. I refuse to go there again. Poor management and poor everything.Not happy, I will take my business elsewhere. A whole day wasted. I left there at 4:30. read more

My vehicle has been sitting at this shop (casias tire shop #2 on 1604) for over 3weeks. No priority. I was told 3 weeks it's been 4. This is my only working vehicle. I was told "we didn't want to work on it... We did it as a favor." Ummmmmm if you don't want to fix it don't give me an estimate and take the work on? My husband was handling things until they hit this point. So.... Now you get a bad review from me on whatever platform you are on. Completely unprofessional and offensive to the customer the way this was handled. read more