1. Tire & Wheel Source

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Houston, TX

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Tire & Wheel Source

1.0 (1 review)
Closed • 8:00 am - 6:00 pm

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2 years ago

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Custom Motor Sports

Custom Motor Sports

(3 reviews)

West Oaks

I moved here last year and was having major truck problems. I needed the the A/C fixed, a new…read morealternator, and new tires. I was also on a budget. My dad recommended me to Jawad at Custom Motor Sports. Within 2 days, Jawad fixed my A/C, Alternator, and replaced my tires. All for a great price. I went there today for new tires and had my car rollin again in no time. This is my go to shop. Custom Motor Sports is usually busy. Everyone's always working on something specific. It's a fast paced environment, so you guys that aren't trying to be rude have to make your voice heard. Also be patient with the staff and have a ride ready, so you can drop your car off. Gotta hand it to these guys.

The owner Jawad is a cool person but he will mess up your car. He's so busy flirting with all women…read morethat he forgets we come for our cats not him. I had a brand new Mercedes and mind you it's my 3rd one. For the first time ever he broke the sensor in my tire and when I told him he said they go bad after a year or two. That's never happened before though, so how? While there I heard another customer with a Mercedes say the exact same thing so I know I'm not crazy. He will act as if he's giving you a deal but really the tires are a piece of crap and you will have to replace it within one or two months. Sometimes one or two weeks. I have contacted him several times about the sensor and the tire and he's ignoring me. I told him I will not be returning and I mean that. I've sent him so much business and for him to ignore a good customer says a lot about his character. Just go to discount tires or find somewhere creditable because I'm telling you now he isn't. Don't let him run game on you, he talks a good game. Horrible just horrible...

JC auto wheels & body repair - Trailer tires custom work from stock to gold flakes

JC auto wheels & body repair

(3 reviews)

I brought in a single wheel for curb rash repair, after explicitly confirming with JC that it was…read morefine to bring just the one. When I came to pick it up, I could immediately tell it had been finished in gloss instead of satin--something that was obvious at a glance. When I pointed this out, JC refused to take responsibility. Instead, he gaslit me, claiming no one could possibly know what finish a wheel should have unless the customer specifically told them beforehand. That's not only unreasonable--it's lazy. If he wasn't sure, he could've asked. But rather than take ownership, he blamed me for not bringing a second wheel or the entire car as a reference, despite previously assuring me that one wheel was enough. He even tried to shift blame further by saying the wheel was "old and dirty." It's less than a year old, garage-kept, and in great shape. That excuse doesn't hold up--especially considering any shop doing refinishing work should clean the wheel before applying a new finish. At that point, it would've been clear it was not a gloss finish, and again, a quick message to confirm would have solved everything. To make matters worse, JC's behavior was completely unprofessional. At every turn, he seemed more interested in upselling than fixing the problem. First, he offered to refinish all four wheels in gloss (the wrong finish) for a "discounted" $300. Then it became, "Bring the wheel back and I'll do it for $80." By that point--after the back and forth--I had zero confidence in his work or his integrity, and absolutely no interest in handing over more money. I trusted JC's word and expected professional service. What I got instead was a botched job, deflection, and a total lack of accountability for a simple, avoidable mistake. If you care about your wheels--or about being treated with basic honesty and professionalism--go somewhere else.

Fixed my lucid air GT tires in 2 hours and had it looking great. I highly recommend him to anyone…read moreneeding rim repair. Great pricing as well.

Discount Tire

Discount Tire

(48 reviews)

terrible pricing, tried to charge me 290$ to mount 4 tires onto my truck... what a joke, would not…read morewaste my time here, everywhere else would charge 20-30$ save your money go somewhere else. Got quoted for the same job and another discount tire for 162$ Don't come here

I came here on 8/7 because I had a low tire and my compressor at home wasn't working. When I…read morearrived, there was a crazy cone setup for the air check, and I had to figure out the maze just to get to the designated area. Once I pulled up, I waited to be greeted or at least acknowledged. There were two employees working on another customer's vehicle, and both saw me but never said a word. I also saw other employees walking around, and still no one acknowledged me. I waited about 10 minutes before anyone came to my vehicle, and by that time, two other cars had pulled up. When Thomas finally came over, I expressed my disappointment that not one person had acknowledged me. He apologized and explained that he had been assisting with another vehicle. I told him that I didn't blame him, but someone could have simply said, "We'll be with you shortly." The customer service here really needs improvement. I've purchased my tires from this location and have done quite a bit of business with them, which is why this experience was especially disappointing. It's not always about how quickly you can service a customer. It's about making customers feel seen and valued when they arrive. Experiences like this can definitely make you reconsider doing business with a location and choosing somewhere else that knows how to treat its customers, whether they're coming in for air, tires, or any other service.

Discount Tire

Discount Tire

(59 reviews)

I'm a loyal Costco girl, but their tire center has become way too busy and difficult to navigate! I…read moreheard good reviews about Discount Tire's service and maintenance, so I checked it out. I made an appointment for a next-day flat repair at 1:30 PM. Lilian checked out my car and made recommendations without upselling or pressuring me. I waited in a clean and spacious waiting room (with free WiFi!), and was shocked at how quick the turnaround was. On my way out, I realized something was wrong with my tire pressure sensors. Cody was amazing -- not only did he and his team repair the underlying problem, but they also noticed and fixed another issue for me along the way. I'm a convert!

1 star - extremely disappointing experience…read more I visited Discount Tire in Sugar Land for tire service, and after the service was completed, I discovered scratches and paint damage on the rear trunk area of my vehicle. This damage was clearly not present before my visit. I took photos immediately and later obtained a repair estimate of approximately $300-400. Since then, I have made multiple attempts to resolve this issue. While the store initially responded and acknowledged my concern, they have failed to provide any resolution or compensation. Communication has been inconsistent, and more recently, they have completely stopped responding to my follow-ups. I also filed a complaint with the Better Business Bureau, but even with that, the issue remains unresolved and has been delayed for an extended period. It is very disappointing to see a company avoid accountability like this. I simply wanted a fair resolution for damage that occurred during their service. I would strongly recommend taking photos of your vehicle before any service here.

Tire & Wheel Source - wheelrimrepair - Updated October 2026

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