Lindley has been our HVAC contractor for over 14 yrs have always been happy with the work done,…read moreJustin has always been so helpful.

Our geo air conditioning was not keeping up. A service call showed the need for a couple of new…read moreparts. The parts were ordered and promptly installed....right before Memorial Day weekend! Thanks to Austin for the sharp-eyed catch on the refrigerant gas leak! Thanks to Comfort Solutions for the fast work. We also purchased another service contract-and as in the past- know we will get great service. Thank You!

Yikes!!!! STAY AWAY FROM THIS CONTRACTOR…read more We contracted with them to do a very simple job of installing trim on our kitchen cabinets. However, when they were done they left a very large and unsightly gap at the top of the trim that was installed. I was told this was due to the unevenness of the counter tops. Normally, irregularities would be discovered and addressed when the field measurements are taken. But apparently there were some miscalculations, so we ended up with the gap. I offered to compromise and provide some additional trim to cover this gap in lieu of tearing out the newly installed trim and starting over. Unfortunately, when I brought this proposal to New Prairie Construction's attention, I was told it would cost me over $200.00 to repair their mistake. I'm unsure how this became my fault, but I'm very disappointed. In addition to the workmanship, we agreed to a not to exceed, time and materials contract. However when I got the bill, it was hundreds of dollars in excess of their original not to exceed limit. They eventually adjusted the bill, but it took several e-mails and discussions for then to own up to their mistake.

We moved to Urbana last year into a lovely old home that needed bathroom and kitchen updates. We…read moredecided on New Prairie to perform both bathroom remodeling projects, after seeing their good work at my sister's house and hearing others recommend them. Our experience was outstanding! Jill and Julie are very customer-oriented and extremely competent. They helped us flesh out the basic design, which was a great start. Their crew did great work and the whole process was pleasant. My husband picked out all these non-standard fixtures but they adapted beautifully to do the correct engineering to make it all work. After the work was completed, we found one issue, which they came back right away and fixed for free. We look forward to working with them on our kitchen remodel this year.

I recently had HEC do an inspection of my homes insulation and upgraded my attic insulation and…read morevarious other areas to current code requirements. This is the second home I have had them work on one of my homes and I have been very pleased both times. They were prompt, courteous, reasonably priced and paid attention to detail making sure that I was well informed throughout the process. They made a point to ensure I was happy before they left. Special thanks to Tim and Eric for going the extra mile to make sure all my questions were addressed.

From the owner: Welcome to Home Energy Control, Inc., located in Joliet, IL. We've been creating healthy,…read moreefficient, comfortable environments for businesses and homes for over 35 years. We can help with the following concerns and needs: -Cold Rooms -Frozen Pipes -High Fuel Bills -Noise -Mold and Mildew -Problem solving for new home or office building projects Our Services: -Thermographic Camera Inspection -Spray-on Cellulose -Air Sealing -K-13 Acoustical Finishes -Sound Control -Foam Roofs -Fireproofing Call or visit our website today, we look forward to serving you!

During a recent remodel we were told that our insulation had settled away from the peaks in many of…read moreour higher ceilings over the years. We called Assured Energy Solutions and they came out within two days to offer a quote to touch up our insulation. Not only were they thorough, their estimate was fair and reasonable and they gave us ideas where we could save even more by capping our can lights and insulating our hatches. The crew that arrived to complete the role were friendly, efficient and so proud of the work they were doing. The finished product looks amazing and you could tell they were proud of their work as well. Go with a local company and you will be so happy!!!

Assured Insulation Solutions, LLC worked on my house on 6/25/21 installing injection foam in the…read moredownstairs walls & a combination of injection foam & blown in cellulose upstairs. In October my painter decided to remove some of the drywall in the kitchen & replace it to provide a better painting surface. The area included the south exterior wall. On 10/16/21 when he removed the drywall he discovered the missing insulation. He called me immediately. I came home, took pics, and sent to Assured's sales rep on 10/16/21. The sales rep came to my house on 10/29 to review. I had intended to have the rest of the downstairs painted with the exception of the bathroom, but with the discovery of the missing insulation in the kitchen I did not trust that any of my exterior walls were insulated wherever injection foam was used. Unfortunately I couldn't even consider addressing the upstairs rooms at that point due to cost. I felt my only option was to have the drywall of all the downstairs walls removed. If they were in the same condition as the kitchen south wall as I expected, I would have to install rolled insulation. The sales rep suggested that the company would make it right. I asked him if they would remove the drywall, install rolled insulation, & redrywall. He said no, the company wouldn't do that. In that case I said I had to move ahead with finding someone to take care of it the right way & I expected to be compensated. After seeing the kitchen wall I would not go through the injection foam process again. It was a freak accident that I even found out that my walls were only partially insulated. If my painter hadn't decided to remove that kitchen drywall I still wouldn't know. To this day I have not received a definitive explanation from the company as to how or why it happened. Since my kitchen cabinets & flooring were installed 10/19-22/21 I could not address the lack of insulation on the east exterior kitchen wall. As far as the rest of the downstairs, my painter started demolition on 11/7/21. As expected the walls were in the same condition as the kitchen wall, pics attached here. He worked a total of 11 days, 8 of which were drywall removal, installing rolled insulation, redrywall/tape/mud/sanding/prep for painting at a total cost of $4700 not including all materials. With all that work completed, I still have part of my downstairs that I think it's safe to say is not insulated correctly--the east wall of the kitchen and the bathroom, approximately 20% of the downstairs exterior. As for the upstairs, I don't know for certain the condition of the walls that had injection foam although I think a reasonable assumption would be that they are in the same condition since installation was done on the same day. The upstairs had already been repaired after Assured's install date, including partial drywall/tape/mud/skim coated, and painted at considerable expense. I cannot afford to tear those walls apart now. I texted an update to Assured's sales rep on 11/15 & e-mailed all the pics on 11/16, three of which are attached here. I received a text asking if I would be available the next week for him & their operations manager to come out. I replied yes. The next week came & went. There was no call from Assured to reschedule. On 12/2 I received an email from their scheduler stating that one of their installers might be able to come out that afternoon & possibly install. Install what? I already had the work done. On 1/17/22 I called the sales rep again. He asked me to resend the pics which I did. On 1/20/22, three months after the problem was originally discovered, Assured's operations manager & I had a call. I said that I expected for the entire $5000 to be refunded. He offered me $2000 stating that I did not give them the opportunity to come & fix it & that they had done a lot of work. How could I possibly have agreed to injection foam again? I never received an alternative non-injection foam option to correct it from the company between 10/16/21-11/7/21. I had to rectify the situation myself. I am still left with 20% of the downstairs as well as the injection foam portion of the upstairs that is not properly insulated. Whatever the reason that the material failed, it did fail. I think it's only fair to be compensated for the full amount that I paid. That has not happened.