I am so shocked at how this facility has treated me. I talked to the director and was told that their was one spot left in the infants room. Went on a tour Monday and told them I wanted the spot. I even offered to put a deposit down and was told that wasn't needed. I can pay all of that once he starts on the 30th. The director even told me she would prorate the week for me. I called on Tuesday to let them know that the doctor said it will take 3 days to fill out the physical. The director told me it was okay that they would hold his spot. She even confirmed his name, but called me by a different name. I was unsure why she assumed I was Lashanna but I continued on, On Friday, my mother in law asked to go see the place, the director refused to come out and speak to us. On Monday I called and asked to speak to the director and she was very rude. She told me she didn't care what she told me they didn't have a spot for him. I asked for her name and she hung up on me. I would love to speak to the owner of this establishment, and when I called to get that information I heard the director in the background saying don't give her any information. I understand you gave his spot to someone else but the rudeness was not okay. Business owners you got to do better in hiring these faces of your business. They can make or break them.
UPDATE: I just got a call from the director threatening me to get her attorney involved cause I posted this review. She literally hung up on me and refused to give me any information but calls me back and threatens me. Wow! read more