So convenient to not have to leave my house to have chips in my windshield repaired. All the guys…read moreat Vtrum were friendly, experienced, and professional

VTRUM was so helpful! My car was vandalized 5/12/2026. I called them the next morning, they were…read moreonsite within a few hours and were able to replace my window that had been broken. Their pricing is very fair, the technicians are helpful and transparent. I cannot recommend them enough! 5/5 stars!

Got a rock chip on my windshield and they offer a Wednesday special half off couldn't be happier…read morewith a friendly staff and the quick service will definitely be using them again soon

Best price in town. Everyone was friendly, and the waiting room was clean. Would go back again!read more

I had Rick replace the windshield on my neighbor's Lexus CT200h while my neighbor was away on…read morevacation. He did an absolutely EXCELLENT job, from start to finish. He was extremely helpful on the phone when attempting to order the correct windshield for the car (there are three, depending on options). He showed up ON TIME, with the RIGHT PART and went to work! I watched the entire process. A windshield replacement is much more complex than I would have guessed and it quickly became apparent that Rick is HIGHLY SKILLED at what he does...and he has all the special tools and materials required to do the job RIGHT the first time. He's very personable and professional and CARES ABOUT THE QUALITY OF THE WORK HE PERFORMS. I'd hire him again in a heartbeat. I give him my STRONGEST personal recommendation!! I've attached a few photos of the new windshield Rick installed below.

Rick replaced my windshield on my truck. It leaked terribly on the first rain. He had forgotten a…read morewire from the original windshield and water just poured in. He did eventually return my calls and texts with very minimal concern and tried to seal and repair. Again, it leaked. Again he was not urgent or concerned. I had already paid him. Now it is still leaking and he does not return my calls or voicemails. Do not use his services.

Awesome people, very efficient and helpful. Cut a piece of glass for a broken living room window…read moreand was the cheapest/fastest quote. They had the piece available within a couple hours! Even took off extra for free when we realized our measurements were off

I work with an insurance company and our insured needed a window replacement as soon as possible. I…read morehad called three glass companies before calling Austin Glass Connection with wait times two weeks out. Mike immediately searched for our insureds window and called back shortly and got him in the next day. Mike was very helpful and pleasant to talk to. I live about 45 minutes away and if I ever need glass work done I will make the drive myself. Thank you for helping our customer so promptly.

Absolutely professional and friendly experience. Had to get the windshield replaced due to a small…read morecrack that evolved across the entire windshield. Arrived a bit early for the appointment and was checked in and quoted roughly about an hour for the procedure. Sat at the waiting area with a bit of their Keurig coffee and before I knew it, they were done! Great experience and a new windshield.

I had scheduled an appointment for a cracked window repair from 12:00 - 5:00 on 5/13. At 4:00 p.m.,…read moreI called and was told that the tech would be there shortly. The tech didn't show up. At 5:00 p.m., I called and was told that they were closed. I then scheduled the appointment for today, 5/14 and was told that the crack had run so it could not be repaired. Although I showed the tech a picture from yesterday with no run. Safelite said there was nothing they could do and offered me a pair of windshield wipers. Worst customer service ever. They continued to make excuses for guy that didn't show up yesterday. Tiana needs to take a course on what good customer service is.

Thank you for your prompt and friendly service at a very fair price! I will be back if the need…read morearises.

Great customer service and took about an hour to repair for a reasonable price. Thanks so much for…read moreyour great service.

Absolutely Fantastic!! Best price in town and got done the same day! Will use and recommend to…read moreeveryone!

We needed our windshield replaced after a rock hit it. After checking out reviews, I contacted KC…read moreAuto Glass and I'm so glad we did! We were able to make an appointment right away for the same week. On the day of the appointment, the technician was, knowledgeable and skilled so the job only took 45 minutes from start to end. As an added bonus, he was also friendly and fun to talk with. We were very happy with the whole process KC Auto Glass will be my first call the next time we need them!

Fast & reasonable. Would have liked to have gotten a phone call with an estimated time of arrival.read more

They took my $100 deposit. I had wait for five days. I was supposed to get an afternoon…read moreappointment. (I work late nights) The worker wouldn't do it. It rained that morning so he cancelled at 8:00 am. He said he would call me sometime next week! He wouldn't say his name or number. I checked my credit card and they charged for the full $346.40. (un-authorized by me) After a week and a half I still haven't seen anybody.

Fast friendly service, what else do you need? I was able to get in 24 hours after my window was…read morebroken in the parking lot.

This place doesnt understand good customer service. Theres some little man with glasses that has 0…read morecustomer service experience, Its seriously bad here. I had to literally tell the guy over and over to get all the glass out of my door, because he wouldnt get all the glass out. He ripped a sound pad outve my door and was going to trash it, and said I didnt need it. CRAZY!! He was literally going to let me go with tons of broken glass in my door. It was ridiculous, and the new window makes some kind of rubbing so when I roll the widow down or up a makes a streak. It may be cheaper, but the service and work ethic is shit. Proba ly the worst Ive seen in a ahwile. Stay away, you have been warned.