The windshield replacement itself went well and the ADAS recalibration was completed. The new glass…read morelooks great. However, communication could have been much better. Two wiper blades were originally included in my estimate, but they weren't available. Nobody told me before I left, so I drove 20 minutes back to the shop only to find out they weren't in stock. I would've appreciated being notified at pickup.

1 star -- I will not be using Safelite again…read more I scheduled a mobile windshield repair because I need it fixed to pass inspection and renew my tags. My first appointment was canceled the day before because they didn't have the part. Annoying, but I rescheduled. For the second appointment, I was given a service window between 12-5 and planned my entire day around it. At 1:30, I got a call saying they weren't coming at all and that I would need to drive my car to their location near Worlds of Fun instead. That's not acceptable. The whole reason I booked mobile service was to avoid driving my car before it's ready for inspection. I'm not risking getting pulled over for expired tags because they can't keep an appointment. This experience showed zero reliability and a complete lack of respect for my time. Canceling twice--especially the second time in the middle of the service window--is unacceptable. I am taking my business to Auto Glass & Tint Shop instead!

Very quick and pleasant service. They did a great job! This is the second time we have used this…read morecompany.

We traveled from out of state and in the last 5 minutes of our trip our windshield was damaged by a…read morerock. He came first thing on a Sunday to repair our windshield enough for us to be able to make the trip home. Jake was kind and quick with his repair. The cost was also reasonable. We would highly recommend KC Rock Chips for windshield repairs.

1st Class AutoGlass & Repair was great! If you need any auto glass services give them a try. I will…read morebe using them again in the future. They had a very competitive quote, great service, and were very responsive to my inquiries.

I went by the reviews from previous Customers and I am very sorry that I did…read more I was convinced by the woman on the phone that I should pay upfront, before any work was done. I had no reason not to trust them,but then I got screwed in a major way. I ended up paying $860 for a small windshield. When I called the lady who answers the phone Laura Espinoza, she was extremely rude, condescending, and told me I was an idiot. Please be careful with these people, they are greedy and rude to no end. The guy was an hour late and was rude to my wife and young son. I am so disappointed with these people. ​​

Fantastic and friendly service! From initial phone call to the execution of R&I of my rear window…read moreon the truck, everything was easy and friendly. I highly recommend Premier Auto Glass!! Pricing was reasonable. Outstanding customer service both in person and on the phone. Punctual! The best part, they come to you! Can't say enough good things! Thanks again!

Premier Auto Glass replaced my windshield and a door glass. They did a great job, and it was…read morereasonably priced. Their quality of work is better than Safelite.

Amazing customer service, delivery, timeliness, and price. You won't find better. Great…read moreexperience. They turned a horrible situation into the most pleasant experience possible. Definitely recommend.

911 Auto Glass was great! After an unfortunate circumstance they were fast and friendly getting my…read morewindow repaired. They sent out a team to fix my window right in my driveway!

Hopefully others can learn from my experience with windshield "dings"!…read more I've learned to never ignore even a tiny blip on the windshield because it just took just one time, and only one day, for one tiny "ding" to expand across the windshield the minute I took the car out of the insulation of the garage the next cold day! Temperature changes greatly increase the risk of a barely-detectible chip splintering across your windshield. I also learned the hard way that a crack in a windshield can catch the sunlight and be momentarily blinding enough to compromise safety. If you get those seemingly-innocuous dings repaired in time, you can save yourself a lot of time, hassle and money! A Safelite AutoGlass representative recently repaired a small crack in my car's windshield caused by something small and heard-but-not-seen hitting it. I was glad that I discovered it before it had a chance to get beyond about 1/4" and was within the parameters (smaller than a dollar bill) to be covered without cost to me, or any increase in my auto insurance rates. The best part is that Safelite comes to you, wherever you are, and fits into your schedule, so you don't need to take your car in and find other transportation, etc. The Safelite repair tech called ahead as promised, arrived within the time frame agreed upon, and she accomplished the job quickly and efficiently with the car still inside my garage. I've used Safelite several times in the past, and all of my experiences have been positive and hassle-free.

Great experience. Back window busted by thief and was able to get an appointment the next day at…read morethe shop (coming to my home was a few days out). Appointment was at 7am and I was out of there by 8:15am and on my way. Will be using them again (though hopefully not any time soon ). Waiting room had essentials with TV, Keurig coffee maker, vending machines, and 2 desk areas with charging station if you needed to work while waiting.

Went in for an estimate and pull out a small dent that was affecting my door. Got me right in and…read moregave me a decent estimate. I would recommend.

My guy Troy was amazing to wake up and hear that my vehicle was in a hit-and-run. while I was…read moreasleep was devastating. Troy made my experience with Gerber easy, professional, and quick they did great work while dealing with personal family issues. I never once had to worry about my car with Gerber. I would recommend this collision auto place to every in anyone in the Kansas City, Missouri area or out of the area, they do a fantastic job. I'm a very satisfied customer. Nakia Dames

If Safelite is the villain in my windshield origin story, Compass Glass is the damn Avengers…read more After my windshield was ceremoniously ripped out and abandoned by another national chain (you know who you are), Compass Glass showed up like professionals who actually finish what they start. Revolutionary concept. They came out, assessed the situation without pearl-clutching or corporate panic, and--brace yourself--installed the windshield. All of it. In one visit. Like adults. No dramatic gasps. No "district manager" name-dropping. No lectures about microscopic rust that's existed since the Clinton administration. Just competence. Skill. Confidence. And the wild notion that when you remove someone's windshield, you might want to... I don't know... put one back in. My '98 Cherokee is now sealed, solid, and weather-ready thanks to Compass Glass. The install was clean, the communication was clear, and the tech clearly knew the difference between "doing a job" and "creating a problem and running away from it." If you want your windshield replaced without turning it into a character-building exercise, call Compass Glass. They don't just talk glass--they install it. 10/10. Would trust again. Would recommend to anyone who prefers results over excuses.

My car got broke into, breaking the passenger window out. Luckily my friend recommended Compass…read moreGlass to me. When I called they were so polite and friendly. They called me back within 5mins with how much the cost would be and when they could fix it. Someone came out the next day to my house and fixed it in 30mins and vacuumed the broken glass up. Very professional, priced well and very convenient.

Awesome, friendly and prompt service! Very reasonable prices! Called several other companies and…read morenone would accommodate me. (I wanted it done immediately. Had to wait too long.) Was able to get my windshield changed the next day with this company! They guaranteed their work as well, which is very important to me.

From the owner: We are a professional auto glass follow the motor vehicle safety requirements for auto glass…read morereplacement. Because your safety is important to us. And we technician care about customers safety. We Encourage you to have your broken windshield replaced as soon as possible. Don’t risk your life.

Rob the owner is great! I have used him for the past 5 years and his work is flawless. See him if…read moreyou need anything tinted.

overpaid for ceramic tent, I was charged $500. I don't know much about tint. I'm redoing my tint at…read moreanother shop and I found out they put carbon on the whole time. Probably why the tint didn't last very well. This is the second car I had taken to them. tint should last more than two years. Lesson learned.