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Premier Auto Glass

4.5 (11 reviews)
Closed • Closed

Services - Premier Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Auto window replacement

Auto windshield repair

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4 months ago

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6 months ago

Premier Auto Glass was quick, providing good quality and customer service. Less expensive than other quote. Able to get appointment quickly.

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CARSTAR Riverside

CARSTAR Riverside

(6 reviews)

I do not have off-street parking and my car is parked under a streetlight. That streetlight is…read moreactually a spotlight for bad drivers, vandals, and thieves. My car is a frequent victim and so I often need repairs. After being sideswiped on a snowy evening last December, Carstar Riverside fixed up my Mazda as good as new. The repair job was great, and the customer service was excellent. It is not one of those intimidating car repair shops. Believe me, I've been to those...where the very air is thick with condescension. It isn't like that at this place. Just last month I was hit again, this time by the USPS and Carstar was first on my list for getting an estimate. The process took 20 minutes at most and everyone there was friendly and professional.

from driving home after work on January 11 I got stuck in the freezing rain around 4-430pm and slid…read moreinto a curb. I had my car towed to Carstar in riverside. the tow service forgot about my vehicle on Monday so it arrived on Tuesday the 14. carstat said they couldn't find the keys so I came and found the keys. they told me it would be a few weeks before they could even look at the vehicle. I understood that with all the ice it could take a little while. after weeks go by I went back and they told me that it was going to be a while longer because they only had one lift to work on the vehicles that are not drivable. I called the insurance company and voiced my concern about finding another shop and they were against that and even said I could have to pay a restocking fee for the parts, so I reluctantly left my vehicle there. A few weeks go by and no one called or contacted us to give any kind of update unless we called and complained about how slow the work was being done. Last week they said it would be ready on Friday provided that the sensor came in for the repair to be complet, so today I was shocked to find out that Carstar actually called and told my wife that the vehicle would not be ready due to a cable kit being needed and it would be wednesday this following week. the insurance company has paid for a rental up until the 9th of this month so it has been an inconvenience for us only having one vehicle for the last two weeks so by the time I will actually get my vehicle back it will have been 44-45 days to me this seems a bit excessive. I don't have money floating around to pay for a rental for 18 days. needless to say this is my way of letting others know not to take your vehicle to the riverside Mo Carstar if it is not drivable they only have one lift and it will take a while if anyone is in front of you to get service. Lacking in communication about only having one lift I would of gone somewhere else.

Premier Auto Glass - autoglass - Updated May 2026

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