Woods flowers delivered a beautiful, reasonably priced fall bouquet to our family in Texas for a…read morecelebration of life. They went above and beyond to make sure the delivery went smoothly. We appreciate their dedication and highly recommend them.

I am extremely disappointed not only with the floral arrangement I received, but especially with…read morehow this business handled my concerns afterward. I ordered the Stargazer Abound Deluxe arrangement as a recovery gift for someone hospitalized at Baylor Scott & White. Their website states that the arrangement pictured is the Standard size and that the Deluxe option includes additional flowers to enhance the bouquet. The arrangement delivered appeared significantly less full than even the Standard arrangement pictured. When I called to express my concern, I was repeatedly told that the flowers were fresh and expensive and was even told "this is not fast food." I understand that flowers are a natural product and substitutions may be necessary. I was not expecting every flower to be identical. My concern was that I paid for a Deluxe arrangement and what was delivered did not appear comparable in fullness or floral content to the Standard arrangement they advertise. I was told they could pick up the flowers and issue a refund. I specifically stated that I did NOT agree to having the flowers picked up. They had already been delivered to a hospitalized patient as a recovery gift, and I felt it would be inappropriate and embarrassing to take them away from the recipient. Despite my clearly declining that option, I later learned that the florist went to the hospital and retrieved the flowers anyway. After discovering that the flowers had been taken back, I called the business to request the refund. During that call, they hung up on me. At this point, this is no longer simply about being dissatisfied with a floral arrangement. A recovery gift was retrieved from a hospitalized recipient after I specifically said I did not agree to that resolution, and when I subsequently called regarding the refund, my call was ended by the business. What should have been a simple customer-service issue became an upsetting and embarrassing experience. I have retained photographs of the advertised Standard arrangement, the arrangement that was actually delivered, and documentation showing that I purchased the Deluxe option. I am sharing my experience so other customers can make an informed decision, particularly when ordering flowers for a loved one in the hospital.

I live in California and wanted to send my friend a nice arrangement to brighten her day. The…read moreflorist was very pleasant and helpful and made an arrangement that fit my budget that was beyond amazing. Delivery was great and my friend was so happy with the floral arrangement.

February-March 2024. Facebook selections look beautiful. We requesting floral arrangements and…read moretabletop arrangements for a June wedding and reception in Belton, Texas. No response to calls or Facebook messages. Maybe they are out of business?

If I could do 0 I would. I never leave reveries but I had to this time! Horrible customer service…read more They never delivered birthday flowers and when we called he stated we were "hard to find", even though we live in a well known neighborhood in Belton! He then proceeded to ask if he could deliver them the next day. When I stated no, that defeats the purpose, the man proceeded to say "okay well we will see, you're hard to find". Needless to say, flowers were never delivered. Husband had to call the next morning and received the same excuse and requested to just cancel. The gentleman then basically upset hung up on him. Horrible service and will not use again or recommend. Beware

When we placed an order for a funeral, what was delivered was not what we ordered. When my father…read morecalled to ask them to fix it, the people were rude to him. When my mother asked them to fix it, again they were rude to her, to the point of making her cry. Also the flowers from BJ's were of poorer quality and higher prices than the flowers delivered by other florists in the area. I cannot recommend them to anyone and will never use them again.

Amazing customer service and friendly staff. The selection of flowers was great. Flowers are a…read moreluxury, so they cost a pretty penny everywhere, but if you're going to spend your money, I recommend going here. They actually care about your needs, and they take the time to make the arrangement beautiful. This is my new flower shop.

My mom had this gorgeous arrangement sent to me and my husband for our anniversary and valentine's…read moreday. The florals and greenery are beautiful and fresh even with the delivery.

Wow! Absolutely the best! The personal and detailed attention to the order are second to none…read more Priscilla understands the message you'd like to send. She's is a "god send". She follows up and ensures the flowers are superior. Thank you! Don't look elsewhere!

Wow, what a find! Priscilla is absolutely lovely and I could not be happier with her lovely…read morearrangement and service. Thank you!

Used precious memories to deliver an arrangement to our daughter in Temple Tx as a pick me up. The…read morearrangement is awesome as she says she can smell it all throughout her apartment. Now we had an issue with delivery on the intended day as they were moving store locations and missed the delivery. We talked the next day and they were very apologetic. The contact made it right by literally updating me at all stages of prep and delivery.

They always have what I am looking for. If it isn't ready made in the cooler the amazing designers…read morewill put something together. Always friendly and my go to florist!

I received a absolutely beautiful floral arrangement from out of state friend who ordered from…read moreSalado Bloom Society! I'm completely satisfied with my flowers!

Honestly these are the best flowers I've purchased in this area the two years I've been here. I…read moredon't know why I haven't shopped here before. They're beautiful in sight and quality. It's been two weeks today since I purchased them and the flowers are still blooming. Definitely worth the price and I plan on purchasing from them again

[ETA: I got the owner on the telephone Tuesday morning. I explained that I preferred a refund, and…read morehe got ugly and told me he was going to issue a refund and hoped he never heard from me again. Never gave me the opportunity to inform him that I would happily have amended my review in a positive way to indicate his cooperation. Instead, I dinged him one more star because he was very crass. Again people - - Customer Service!] My husband ordered flowers online because he was out of town on business and it was our 22nd anniversary. Those flowers cost $213.78. (My husband does not normally do that, but he did.) The flowers were pretty but NOT $200 worth of pretty. But as I was a wedding planner for some 22 years, I know how to care for cut flowers to keep them alive! However, these lasted exactly 3 days. It was demoralizing, considering their cost. I tried over a span of several days to call the florist and could not get a body on the phone -- nor did they have VM. Finally did get someone on the line a week to the day after their delivery. The lady assured me that I would have brand-new flowers the following Monday afternoon, as this was a Friday afternoon. Monday came, and I called mid-afternoon to see if I could get a more specific delivery time, and she said they would be here by 5 PM. It is now Tuesday morning, and we've received no flowers nor contact of any kind. Customer service has NEVER been more important than it is these days. We will request a refund this morning from the florist. If they don't cooperate, our credit card company will certainly comply. These people seem nice over the phone, but I guess they were just too busy yesterday -- during the busy floral-business time that is the last week of August. Because her excuse for the flowers' short life was that we ordered them on a Friday. When he actually placed the order on Wednesday. (And why would Friday versus Wednesday matter anyway?) As I said before, customer service is so important. I will spend more at another place versus spending less at a place that doesn't care, and in this case, $200 worth of flowers should have pretty much served me breakfast in bed with a smile. Especially in Killeen, Texas.