I used to go to Desert Sun but was absolutely tired of their pushiness and that their employees have flat out lied to me before, so I decided to try a new place. It was reasonably priced, I was showed the rooms, at the time, it looks like they were repainting, so I thought it would be a little more updated, but I thought wrong.
Before I say all of the cons, I will say the pros. The first one is that I the staff. They're friendly, super helpful, and not overly pushy-which I really appreciate. I probably buy more from them because they're not over the top. The second one is that I never have to wait for a bed and it is super easy to upgrade. Lastly they include wipes for you to wipe down with after you tan (no extra cost), which is great and one of a kind for around here.
I have about a week left on my unlimited tanning package and I am not going to renew or go back afterwards. There are a of couple things that are deal breakers for me. It is impossible to talk to management or the owner about any issues. The majority of the bulbs in the beds are either out or on their way out, I feel like I'm not getting what I'm paying for. I won't use certain beds because of it, even their best of beds have bulbs out. The second reason is that they aren't super up to date. There's evidence that they have painted, but they have not finished nor cleaned up the job since the month I've been in. There's still painters tape etc, around some edges. It's unfinished and unprofessional looking.
The last, and final thing is actually breaking WA law. According to Chaper 19.240 RCW specifically, 19.240.020, it is against law to either depreciate value of a gift card or make them expire (ie, anything you buy for value such as a gift card, gift certificate, minutes and whatnot). According the TIni Bikini, after 6 months from purchase, the tans and minutes you buy expire. This is not right and 6 months is not very long. There are many reasons why you would not use up your minutes/tans in 6 months and it is not right for them to expire. read more