I called this laundry earlier in the evening to find how late I could wash and fold etc.. The lady that answered is I assume the owner and was very nice and accommodating, saying that you can stay later to fold your laundry than the stated 12 am closing time. She said that it is surveilled and that they let you in if they can tell that you are a customer. So I went there due to it being close to where I was and being open so late.
I went in at about 11:15 pm to start 4 top loader machines and pressed the hot water buttons on all 4, but got cold water instead, thus the 1 star rating. This is fraud unless you put a sign on each machine indicating that not only won't you get hot water, but neither will you get warm water either. Had I known that these machines will only put out cold water, I would have waited until tomorrow to do my laundry. And couple that with lots of dryers that are out of service and wasting money in one of the older dryers that wouldn't put out enough heat to dry towels, well, not good. I had already filled the 2 newer dryers with clothes and wanted to separate some older work towel/rags that I put in an older dryer, that just wasted a dollar in quarters. I had to switch them to one of the newer dryers after I had removed my clothes to fold them.
AND this laundry has no fans, which made this a hot, sweaty chore which would be unbearable in the daytime Memphis heat, made hotter by their dryers and no circulation in there. So no, I'd have to be hard up, to go back. They get by with this because there aren't many better choices in the Memphis or Bartlett area to do laundry at.
And no one came to clean or lock up when I was there until about 1:45 am. The door has a manual lock, not an automated lock that a surveillance company or anyone could control without being present to lock it with a key. I didn't mind that, but most women might feel unsafe due to the high crime rate in Memphis. I like to do laundry late when it's cooler and I'm not busy with other errands. So that's a plus here if you don't mind washing your clothes in cold water while sweating. read more