I tried to call to book an appointment for wisdom teeth removal. They directed me to a text line…read moreinstead of letting me book over the phone, and I corresponded with an AI agent. Annoying, but I would've looked past it if the booking process actually went smoothly. Pay a receptionist to do their job instead of an algorithm that doesn't even have an accurate calendar.

I had a great experience here (I typically hate going to dentists) The staff was incredibly…read morefriendly and welcoming from the moment I walked in. The office is super clean, modern,and high tech which made the whole visit comfortable and professional. I had 3 teeth extracted , and both the doctor and assistants were excellent. They were attentive, explained everything clearly and made sure I was comfortable throughout the entire process. Overall a 5 star experience!!!!

By far the best Oral Surgeon, I am never going anywhere else.The staff is so friendly, the Dr. is…read moreso nice and extremely friendly and knowledgeable. He explains everything.

This review has been in my drafts for quite some time and I've been on the fence about posting it,…read morebut here is our experience...the good and the bad and the wtf. My son was referred to Chino Valley Oral Surgery by his orthodontist for impacted wisdom teeth removal. He was able to make an appointment for a consultation followed by the surgery to be done on the same day. One thing that I found odd was that he never got a reminder call or confirmation regarding his appointment, so I had him call the day prior to he sure he was scheduled. On the day of the appointment (consult and surgery) Dr. Lee was thorough and informative during the consultation, and gave us the opportunity to ask questions we might have. We then met with the office manager Leticia, was very understanding, knowledgeable and helpful in sorting out our insurance and billing. Then my son went into surgery, which was very fast. Post procedure, Dr. Lee met with us and said it went smoothly. My main issue is with the back office staff/dental assistants...they obviously did not communicate with each other and both were rushing to get us out. My son was still very sedated from the surgery and could barely keep his eyes open. One staff gave me VERBAL post op instructions and a small baggie with 4 pieces of gauze, saying it would be enough (which it wasn't, as my son had quite a bit of bleeding afterwards) and that she would change the gauze in his mouth before we go (didn't happen because another staff member walked us out to the car). In my past personal experience with wisdom teeth extractions, and knowing that food particles can get stuck in the gum pocket, I asked about flushing the extraction sites with a syringe and was simply told NO. Then a second staff member approached us and said "see you next week" assuming we already had an appointment, but in fact did not. She rolled her eyes & quickly returned with an appointment card, did not give me an opportunity or ask what day or time would work for us. She then proceeded to direct & walk us to the exit & to our car, and it happened so fast that I didn't even get a chance to ask about the gauze change. For quite some time, we were worried about dry socket, as my son complained of pain, still had some bleeding, and had difficulty eating solid food for several days after the procedure. However, at the follow up appointment, one week later, we were told everything was healing and there was no infection; and my son was given a syringe for flushing the extraction sites.

Our family has been patients at this dental office for approximately eight years. During that time,…read morewe have received a wide range of services, including crowns, wisdom tooth extractions, Invisalign, and even a dental implant. With every visit, we feel confident knowing we are in capable and dependable hands. We are always warmly welcomed by name, and the entire team consistently demonstrates professionalism, knowledge, and genuine care. Janice has been especially helpful in guiding us through our insurance coverage and clearly outlining our financial responsibilities, allowing us to plan accordingly. She is an absolute pleasure to work with. I recently referred a friend to Dr. Barsoum for an extraction, and she was thoroughly impressed by the experience and the exceptional care she received. At my most recent visit, Mare assisted Dr. Barsoum. It is always a privilege to have her involved in my care--she is patient, attentive, and gentle. She took great care to ensure my desired results were achieved, and I am truly thrilled with the outcome. My smile has never looked better. This entire team and practice is a true gem.

Amazing service and staff! Now with their expansion completed as of October, they have even more…read moreavailability! Today I went in for a cleaning with a newer hygienist Peyton who was ok. Dr. Andy was lovely as always ans offered to do quick filling for this sharp part of my tooth that my tongue was getting distracted by. I was surprised they didnt measure my gum depths but maybe they only do that every time you get x-rays? Thanks for an efficient visit!

Your favorite Yelp correspondent was in a bad way…read more A renowned night owl who is seldom up before 10:30am in semi-retirement, there I was clutching my jaw in anguish and parked outside my dentist's office when the office manager came to open it, at 9:30am. An hour later, after Dr. Rana Skaff had pronounced "root canal, retreatment" of my bottom R rear molar, I was headed to Dr. Jack Yu and his team of pros at Grandview Endodontics. Everyone that I interacted with, from Office Manager DARLENE to dental nurses JUDY and UELSY to the (very) good doctor himself were consummate pros. They nimbly squeezed me in for a 1:30pm appt despite never hearing of me til 10:30am. They took their diagnostic X-Rays with gentle yet efficient care, treating the swollen, painful tooth; the pain so gnarly it was radiating to my jaw bone and pulsing in perfect synchronized time w/ my heartbeat. Dental Nurse Judy and Dr. Yu work beautifully together! Watching them -eyeballs close yet strangely detached due to multiple rounds of local anesthesia administered- is like watching an orchestra. Each person anticipating the other's need then flashing forward to meet it. I was in the chair, from diagnostic X-Rays to finance/insurance docs to actual treatment, from 1:45pm til 3:35pm. Time immeasurably well spent considering the world of misery I was in for the preceding 48hrs 'til I could get treatment. Pro Q- Is it meeeh or do most infections requiring root canal start on the weekend, when the vast majority of dentists/endodontists are unavailable?! Pro Tip- Dr. Yu is a major proponent of utilizing Gentle Wave / Clean Flow technology as an accompaniment to his root canals. Let him!!! Worth the peace of mind and reduction in post-canal complications. I'll recap this review by paraphrasing the Dos Equis Cerveza guy. You know, the wizened Hemingway doppelganger who dispenses critical axioms under the veil of his being -why, of course!- "The Most Interesting Man in the World!" "I may not always choose to squander the day strapped to an endodontist's chair getting a root canal .... but when I do, it'll be with Dr. Yu!"

They were safe and gentle, clean, and fast. They made sure that I was not in Pain. The office was…read moreclean. It was painless, fast and easy. Enjoyed the procedure. They let my mom in to sit and support me would recommend

Another great experience here at California dentistry. Always greeted with a smile and prompt…read moreservice. Hazel was very informative, offering helpful hints and pointers. Thank you and see you in 6 months!

When I first started coming to this office, I was seeing three doctors -- a general dentist, a…read moreperiodontist, and an orthodontist. The office manager, Jacqueline, was amazing. She was always on top of things and made sure patients were happy and taken care of. Unfortunately, everything changed after she left. The front office staff is extremely rude, and the office feels very money hungry now. I stopped seeing all the doctors there except Dr. Kim (orthodontist) because my braces were already fully paid off and I only needed follow-up care. Dr. Kim is an awesome doctor and a genuinely kind person, but the front office staff and current office manager are very unprofessional. They start talking about costs and payments before even discussing a proper treatment plan. Do yourself a favor and avoid the headache -- go somewhere else.

I'll start out with the good - had four wisdom teeth extracted under general anesthetic (knocked…read moreout) and the procedure couldn't have gone better. The downside came on the billing end where it ended up costing quite a bit more than expected. I think most dental insurance doesn't cover much when it comes to expensive dental procedures. So my recommendation is not to rely on the dentist/oral surgeon's estimated coverage and contact your insurance company directly.

I don't have much experience going to the Dentist but Dr. Afifi and his staff has been so patient,…read moreprofessional and friendly. They have made this so much easier for me to come in regularly and enjoy my visits! I would recommend Chino Valley Smile Center to friends and family.

Update. My dad came and got his tooth "fixed" a year ago. Got charged a bunch and said it was…read morenecessary. The tooth is in shambles now even though he has been on top of his hygiene (brushing/flossing). Do not come here to get any work done. You will be over charged, get shoddy work and be lied to. Don't waste your time!!!!

It was my first time with dentist Andrew. He was so nice and so helpful. The quality of the care…read morewas excellent. I would recommend him if you're looking for a new dentist! My old dentist retired and I'm glad my husband reckoned him to me! Lisa was really chill too she was helpful with my concerns and questions I had when I called the dental office.

Dr. Hsieh ("shay") is SO GENTLE. Oh wow, I have always feared dental appts dur to the awful…read morecringing pain of being poked by them. But Dr. Hsieh is an incredibly kind energy and has such soft touch. My entire family has hopped over to his office! Thank you Dr. Hsieh!!!

Dr. Allen is the most professional skilled surgeon I've ever met. My mom had services done here and…read moreI've been with her every step of the way from the first consultation, to the surgery in which he provided the most detailed aftercare instructions to ensure my mom healed properly. I'm so glad we were referred to him.

Took my daughter to this Dr. for wisdom teeth removal. After an hour and a half Dr. Allen said he…read morecould not do it. I was taken out to the parking lot. They were already waiting on an exit door there to hand me my daughter. They handed me a girl with so much anesthesia on her that she did not know what was going on. She was totally distraught. He handed me a prescription for antibiotics because he did cut his gums, but did not extract any of them. They just put her in my vehicle and had me take her back home in that condition. I thought she was dying. Three weeks later another doctor performed a successful extraction of all her four wisdom teeth in a little bit over an hour. I just wanted to add that Dr Allen called my phone when I first posted a review about our horrible experience in his office. He had already called my daughter, as well. We were both threatened and pressured by Dr Allen to remove the original review. Every time I put him on speaker, he h ung up the phone to avoid being heard by anyone else. My son and my husband heard him threatening to disclose information about my daughter if 9 did not remove the bad review. I should have recorded the condition my daughter was in after this "maxillofacial surgeon" put his hands on her. People go there ready to record anything in case something like this happens again. No, I don't recommend him. Anyone can do a much better job.

Update: regular dentist is always a good experience but DO NOT get braces at this place. They are…read moreAWFUL! My daughter had pretty straight teeth to begin with and we are on year 5 of braces. They never have appointments and are only there twice a week now. Once you finish paying braces off they stay to push your appointments and instead of every 4 weeks we sometimes have them every 8 weeks. We have gone through about 7 different dr's in the last 5 years and the staff is always changing. They did not fix a broken bracket one appointment because "I didnt specify she needed a repair when I made the appointment" mind you the appointment was made after her last visit. Claimed they sometimes don't have the time. With no one in the waiting room they refused to fix it further delaying her treatment. Please save your money, sanity, and time and go elsewhere for ortho.

We have visited this office 4 times in the last month: 1st…read moreappt: x-rays and determined what procedures were needed. 2nd appt: they applied laughing gas on my 5yr old and 10min later they stated insurance wasn't approved, got sent home. 3rd appt: Once we got to the room, staff stated ins still wasn't approved, only 1 service could be done and we have to come back. 4th appt: ins was approved and thy were supposed to do all procedures, but staff had to go to lunch so we have to go back for a root canal. I'm exhausted and frustrated with all the run around. Front desk and assistant staff need better training on communication and verifying insurance!