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Tim's repair

5.0 (1 review)
Open • Open 24 hours

Services - Tim's repair

Auto maintenance

Oil changes

Auto repairs

8 More Services

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto steering and suspension repair

Routine automotive maintenance

Commercial truck repair

Farm equipment repair

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Jack & Don's Service

Jack & Don's Service

(4 reviews)

People Beware! If they can do this to me, they can do it to anyone. I only hope no one else goes…read morethrough something like this-its awful!!! I paid to have Jack & Don's in Hibbing, MN tow my vehicle to the dealership in Duluth for warranty issue & it was drivable at the time. On the way down to Duluth Mike (company owner I was told) was involved in a car accident that also damaged my vehicle on the back of the flat bed. My vehicle is now undrivable from the damage sustained in the accident & sitting waiting for repairs. I am disgusted that Jack & Don's crashed my car on Tuesday 12/22/20, and even though I spoke with Shari on 12/23/20 at 10am, Jack & Don's still did not disclose to me that my car was involved in a wreck, nor details of the accident. Shari's excuse was "Mike was going to call me the next day while he was finally driving my car to Duluth." So he was going to call me while driving from his non-hands free flip phone - thats illegal. And how about some follow thru to make sure that was actually done?! It was 5 days later before someone not affliated with Jack & Don's, who saw the wreck, notified me of the accident on 12/28/2020. Jack & Don's does not want to take responsibility for their actions. And instead have lied about details of the accident (the police report & accident pictures do not lie regardless what Shari wants to say) and hid the accident - they did not disclose to me about the accident, they did not inform their insurance company my car was involved, and did not even offer to refund the $350 they charged me for the tow. And because Jack & Don's did not disclose my vehicle being present in their care at the time of the accident, it further complicated & slowed down the insurance process to get the needed repairs for my vehicle. All of which could have been avoided if Jack & Don's was upfront & honest about the situation. My stress level is through the roof, I had to miss work & lose more wages, and finally get the police report with pictures of the accident and I am truly sickened by Jack & Don's horrible behavior through this whole ordeal. Mike (Jack & Don's employee) was struck by another large truck, went off the road into the ditch, hit 2 trees head on and doesn't think that would cause damage to my car chained on the back?! Seriously?! Unreal. They haven't even offered to refund my tow fee! So basically I paid them $350 to trash my car, stress me out, lie to me, deny the damage they did, cause me to lose more money, and be stuck without a car for weeks. I don't know what to do first cry or puke!

My truck broke down on 73 and I needed a tow, I contacted Jack & Don's and they were extremely…read morehelpful and patient with me as I am from the cities and not real familiar with the area. The tow truck driver was awesome and very courteous and I wish I would have gotten his name so I could mention him personally, as it was reassuring that he was on his way.

Tim's repair - autorepair - Updated May 2026

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