I used J.M. for years then moved out of the area. This summer I was at my cabin for several months…read moreand my car needed new brakes. J.M. changed out the brakes and checked the other systems. My 2017 Highlander is running like it's brand new. Highlander is approaching 200,000 miles. Needless the say I am very happy with the service.

I brought my car in for basic maintenance. when I got the car back it was making an aggressive…read moresmacking noise under the hood. brought it back 3 different times just for them to send me out the door with the same problem. eventually they recommended a $400 fix for a problem they already "ruled out".

Our Kia broke down on the way through Virginia on Labor Day. With no rental cars in the area, our…read morefamily of three plus a dog were effectively stranded. We had it towed to Iron Trail Toyota. They weren't able to address the problem because it was under warranty. Service manager Joe Frevel went way above and beyond what would be expected. He contacted Kia roadside assistance, arranged a tow to the nearest Kia dealership in Duluth, spoke with the Kia service department and even offered to get us a ride to Duluth. Joe did this during a a very busy time and knowing that they weren't going to make a dime from helping these strangers from out of town. I also want to thank Brandi from Toyota for giving us a ride to the hotel on Labor Day. Great kudos for helping a stranded family.

If you want NOTHING to get done on your car for hours then bring it here. Lots of excuses, and they…read morenever have parts for your car so you have to come back another day. Horrible experience!

My truck broke down on 73 and I needed a tow, I contacted Jack & Don's and they were extremely…read morehelpful and patient with me as I am from the cities and not real familiar with the area. The tow truck driver was awesome and very courteous and I wish I would have gotten his name so I could mention him personally, as it was reassuring that he was on his way.

My family was vacationing in the area when our breaks pads went out and the grinding sound on…read morebreaking was overwhelming. We had an 8 hour trip back home ahead of us next day, and we didn't want to risk it. Out of all repair shops, only Jack & Don's Services were able to accommodate our call for help. They got us right in, even when they were fully booked. After identifying the issue, both breaks and rotors had to be replaced, they quickly sourced necessary parts from local auto parts dealers and got our car fixed in 1h 30min, amazing! Their work is top notch, and doesn't break the bank. Their staff was very knowledgeable and friendly. While our car was under repair, we were given a loaner car, so that we could go and grab something to eat in the mean time, very nice touch.

I recently needed help out of some snow. Ted showed up quickly, was professional, and above all got…read morethe van out without any damage. Much appreciated! Although we don't like calling for help, these guys know what to do and how to get it done.

Tyler went out of his way to listen to me and do what was necessary to assess my need for a new…read morebattery, make sure it remained charged enough to drive to the garage and clean an intake air filter. I really appreciated how helpful he was! Thank you Tyler!!

Great mechanic great guy who can figure. Out just about anything if not everything wrong with a…read morevehicle....hell work on uu r car right on the side of the road too!

My alternator failed while up north at the cabin. My car was dead and I couldn't find anyone to fix…read moreit within a reasonable time period. I had the car towed to Northland Auto Service and they had my up and running in right away. They really went out of their way to get a new alternator installed asap. Thanks again!

Had to have car hauled in mis firing. Got it to him at 830 am. He replaced 4 coil packs spark…read moreplugs wires oil change all by 330. Reasonable pricing as well. Very shocked and pleasantly surprised at how much I paid.

Amazing business! They came out on a holiday weekend to get our truck out of a huge mess of a mud…read morehole when we went through what we thought was a puddle. We were wrong! They were fast, professional, & so polite!! The price was great as well! Highly recommend!! Thank you Iron Range Towing!!!