Always great service & friendly people every time. Car Wash does an amazing job & have always been…read morehappy with the service. It's hard to trust dealerships but this is one I will come back to & know I'm not getting ripped off.

I brought my accadia into washke to get fixed and it was going to cost over 7 grand to get…read moreeverything done on it and it was not worth it so we opted to buy a vehicle from them. While talking to the salesmen I told him we were in a pickle because we owe money still on the acadia and were un a bind so we needed a reliable family vehicle. He showed me a 2017 ford explorer that seemed perfect for us and in a price range we could afford. We did buy the vehicle and everything seemed fine until a week later we went to washkes to get the plates and it overheated in the parking lot!!@ They took it into their shop and took a look stating the water pump was bad and they told me to go to a Ford dealership to get it fixed. I asked if they were paying for repairs and the rudetold me nope you bought it asas -is it is your problem! Worst company ever!@@ They totally took advantage of a family in a bad situation and made it ten times worse now we are stuck with no vehicle, no way to pay repairs, and a very large debt to cover!

I had a situation where my sensor lights were flashing, indicating an eminent failure of my…read moreheadlights and warning systems. In stead of a time consuming test on each sensor, a technician suggested testing my battery. It was long overdue for replacement. Problem solved quickly. The manager explains the procedure and repairs. They understand that repairs can be an investment. Where I used to live, the dealership would push me into buying a new car. Iron Trail encourages me to keep up the maintenance schedule. The lounge area is comfortable with water, coffee, and reading material.

DO NOT BUY FROM THEM told one lie after another had to re title and plates at my own expense as…read moreapparently they do not have the knowledge to do correctly so a car dealership that doesn't know how title a car correctly HUGE RED FLAG

I had gotten a flat tire about 45 miles north of this dealership and decided to have my car towed…read morethere because it was on my way home (Chicago area). Tina in the service department was awesome because although they did not have my tire size in stock she called all around and was able to locate a tire for me in Duluth. She had her driver go there and pickup the tire and return with it for them to install it on my Pacifica. I was on my way home within a few hours of me getting the flat, all thanks to Tina and her awesome crew. Thanks so much for the extra effort, it is greatly appreciated. Michael H.

From the owner: When you're looking for a premium, dependable model in Virginia, Minnesota, look no further than…read moreWaschke Family Chrysler Dodge Jeep Ram. We carry the new models and used vehicles from the brand names you trust at competitive prices to give you a vehicle that fits your lifestyle and budget. After you've found the model that fits your interests, let the auto financing experts in our Virginia, MN auto finance center pair you with the auto financing option that fits your budget. Then keep your vehicle performing its best with regular auto maintenance from our auto service center. Whatever your auto-related needs are, trust Waschke Family Chrysler Dodge Jeep Ram to have the solutions for you. Visit our Virginia, MN auto dealership today!

Our Kia broke down on the way through Virginia on Labor Day. With no rental cars in the area, our…read morefamily of three plus a dog were effectively stranded. We had it towed to Iron Trail Toyota. They weren't able to address the problem because it was under warranty. Service manager Joe Frevel went way above and beyond what would be expected. He contacted Kia roadside assistance, arranged a tow to the nearest Kia dealership in Duluth, spoke with the Kia service department and even offered to get us a ride to Duluth. Joe did this during a a very busy time and knowing that they weren't going to make a dime from helping these strangers from out of town. I also want to thank Brandi from Toyota for giving us a ride to the hotel on Labor Day. Great kudos for helping a stranded family.

I went here a year ago and had a salesperson talk me out of buying a new car here. She was not well…read moreinformed about standard features in new cars. When I tried asking about the price she tried to give the price in monthly terms without any of my information. She tried using sales tactics, but she was really bad at it. I bought the exact same car at a dealership in the cities and had the opposite experience. I would recommend driving three hours south and buying a new Toyota literally anywhere else other than here.

I would never take my vehicle to this mechanic. If I could rate this place 0 stars or negative…read morestars, I would. I went in for an oil change. They replaced my oil filter with an incorrect one. It came loose, leaked my oil, and my engine seized up. They did replace the engine, free of charge. However, it took about a month and a half before I got my vehicle back. Additionally, they had no record of the mileage of the replacement engine, nor could they tell me whether or not it was from a totaled vehicle. Considering my engine, which I did know the mileage and accident history, was wrecked through their negligence, I would expect that any replacement would come with similar information. Otherwise there is no way to verify if it is a suitable and fair replacement. Despite several calls for this information, this auto shop has not provided the information. ANY other mechanic replacing an engine would provide these basic facts to the owner of the vehicle. Furthermore, the engine clips were broken off and not replaced and a random wire was spliced into the engine. They will not explain why the wire had to be spliced in. If you like your vehicle, go anywhere but here.

I brought my truck into Anderson's for a routine alignment, and they did a half ass job. They left…read morethe bolts loose which caused my brand new tires that I put on after the alignment to wear uneven in the front end, and they are unwilling to stand behind the work and correct the mistakes that they made. horrible buisness practices ADVOID Andersons AUTO in Mountain IRON ,Mn So now I have to go buy 2 new tires because they can't do the job correct the first time

I brought my car in for basic maintenance. when I got the car back it was making an aggressive…read moresmacking noise under the hood. brought it back 3 different times just for them to send me out the door with the same problem. eventually they recommended a $400 fix for a problem they already "ruled out".

I used J.M. for years then moved out of the area. This summer I was at my cabin for several months…read moreand my car needed new brakes. J.M. changed out the brakes and checked the other systems. My 2017 Highlander is running like it's brand new. Highlander is approaching 200,000 miles. Needless the say I am very happy with the service.