Bought my first RV on Facebook Marketplace. I had no interest in buying from a dealership. I've…read moreheard the nightmare stories (no support, no service, lies, lemons, etc.). But when I was looking for a replacement for my Class A, Vacationland had the exact unit I was looking for listed at a great price. Worked with Noah and Joel to walk the unit. Had my own inspector come through. The gave us HOURS to pick through the unit with a fine-toothed comb; they never rushed us or hovered. Honestly, it was the integrity of the team that made the purchase a no-brainer Had to get some work done on it after purchase and worked with Mark and Mike. I don't have a single complaint. Mark treats me like an old friend every time he sees me; asks me about my kids, remembers their ages. Mike gave me a demonstration of the unit before I drove off in it. Can't say enough how Vacationland has redeemed my perspective on RV dealerships!

My First Impression was quite positive…read more I've recently become interested in Camping / RV'ing. I have no other previous experience with Camping, but common sense told me I would not enjoy sitting in a tent on a bleak, rainy day, like Abel does. My wife and I call him "Misery Camping" when we see him on YouTube. She has no interest in Camping *or* RV'ing - so I knew I'd want a teardrop with room for me and my dog. After a couple months of *very* diligent research, I've analyzed my Requirements (and sadly, my budget!), to determine which of many options "was best for me". Using that learning window, I emerged with nuCamp 650 as one of my "Prime Contenders". So, I got on Facebook, joined a couple of NuCamp Groups, and asked for the name of a RELIABLE local Dealer. The name "Vacationland, in Big Rock" kept turning-up, all with positive comments attached. Vacationland's website states they are Family Owned / Family Run - which is an absolute *must* for me, versus a "McRV Juggernaut" (especially one brand that Liz Amazing constantly calls-out on YT.) I drove myself out to Big Rock, and with a touch of trepidation (I'm a newbie!), went inside on a rainy Saturday afternoon. I was greeted by Joel, who sat down and looked-over my notes describing what I was looking for. I was honored (and proud of) the fact that he immediately mentioned the NuTab trailers - the same one I had honed my list to. He walked me out to the lot. He was helping another set of Customers, so he asked if I minded - I said "of course not!", and he left me with his permission to wander and explore anything I saw. So I checked out the 650's, taking videos and pictures, sitting by myself in the campers in the rain to gauge whether my claustrophobia would kick-in. It didn't, and Joel came back every 10 minutes or so to see how I was doing. His "being cool" with me just wandering around gave me the opportunity to collect data with NO PRESSURE - which in turn changed my requirements just a little bit - now to a 650 Black Canyon. Even more amazing (to me, anyway) - when I showed those videos to my "never ever camping Bride", she was intrigued, and said she'd accompany me on at least one trip, someday. THAT's Progress! I left Vacationland with a very good impression. Although I didn't buy anything on Saturday, I was not pressured to... and Joel's attitude told me an awful lot about the Dealership, too. When Purchase Time approaches (retirement, spring 2027) I'm going to go there *first*. My compliments!

Terrible experience. After about 5 minutes on hold. Asked a question, before I could respond to his…read moreanswer, he hung up. Go anywhere else.

At first they answered their phone. When I finally decided to use them to junk two cars, I could…read morenot get a return call. I called and left messages three times.

Jess at the service desk is great - shes super knowledgable and always make sure we have everything…read morewe need for the rig. Routine service or getting ready for a trip - we never have to sweat the basics!

We had what we thought was a minor fender bender. Our Hyundai hybrid was only a couple of years…read moreold, and it was a hybrid, so we wanted a certified Hyundai shop doing the repairs. D'Arcy highly recommended CP Concepts and said tthey were the only Hyundai certified shop. They were not a "preferred shop" for our insurance, but they truly worked in the best interest of the customer and did not settle for some of the parts the insurance company suggested. The staff there is very diligent, persistent and great at calling to give us updates. I think they filed nearly a dozen "revisions" with our insurace company. Because of that it took a little longer, but we got our car back looking and working like new, and we have the satisfaction that the work was done correctly! I had never heard of CPuntil D'Arcy recommended them, but I would highly recommend them!

My brand new 2020 car got a door ding! I was so upset!…read more After doing some research, I called CP concepts and talked to Craig. He was able to give me a price over the phone (many other businesses do not offer this)! All I had to do was send him some images of the door via text (fast and easy) and he got back to me within 10-15 minutes. He took my worry personal, texting me and letting me know he and Matthew would take care of my car. On top of this, I also had a time frame. Unfortunlety this happened during this crazy time (pandemic) and as a teacher I have to work from home! He made sure my schedule was not affected! I am truly thankful for him and his super professional staff!! Thank you again CP Concepts!

Extremely knowledgeable and easy to work with. What he said is what he did. Highly recommend this…read moreshop for anyone that needs work done on their RV. Thanks Frank.

I'm so pleased with Frank and Illinois Truck & RV Repair! He came out right away, TWICE, for two…read moredifferent issues with my new toy hauler. Small items but important. But when it's raining and 41° I need the furnace to work. Thank God he was able to come out and quickly diagnose and solve the issues. He let me know when he would arrive, arrived on time, and kept the area clean where he worked. Super pleased!

Tim is the man, he came through like the professional he is, my install was amazing, he cleaned up…read moresomebody else mess, very responsive, price is worth his time, he knows his Shit, Thx Bro...

T&K is a great place for your car needs. I have gotten a subwoofer and amplifier installed in both…read moremy cars. They provide quality service at very reasonable prices. I would definitely recommend them to anyone in the area, as my speaker system in my Honda Civic is now bumping.

I'd like to preface by saying that I love the car I got. I bought a rav4 from here maybe two months…read moreago, and during the cold season smells in cars aren't easily detectable vs in summer. So when I went to get in my car recently and it was hot inside, my entire car reeked of cigarette smoke. I called because surely they'd know if the one previous owner smoked in it. They said they didn't know anything about it and that the car had been detailed. Which, it obviously hadn't been because the mats have grime on them as well. At best they did a light vacuum in the car. So now I get to drop 300$ on shampooing the whole inside of my car (: They didn't change the air filter in the glove compartment and they couldn't even be bothered to fill the tank for me when I bought it. You would think that they would give their customers a clean car with a full tank.

Had the best experience ! I contacted Vincent through messenger and he contacted me back right away…read morein the morning. Got everything arranged and got my golf cart delivered the same day! Beyond happy !

I love taking my car to Maliy's! They are knowledgeable and…read morehonest always! Repair costs are fair and the work done is done well and is warranted, too! I'll be a customer for life!

My 2021 Toyota sienna was parked on the side of the road and was hit. After I sent it here, the…read moreboss helped me contact the insurance company. Perfect after replacing damaged parts, no flaws. thank you very much!