Despite anything, I considered and still consider Dr. Kobilov not a bad dentist. In addition to…read morethis feature he used to have nice, customer-oriented KMA clinic. His former capability to find a good balance between readiness to help customers paying out of pocket and obvious necessity to make a profit has been appreciated a lot. It was sad to observe that over the years the business priority became the only one at the table... While I decided in 2022 to no longer satisfy the clinic's insatiable financial appetites, my family kept going to KMA Dental. Unfortunately, a "cup of patience became overflowed" recently when in unrestrained pursuit of profit the clinic charged $570 for two fillings (procedure code 23322). The price corresponded with the ODA Schedule of fees, but the problem was that it was hard to imagine that someone could do two complicated 23322 fillings just within 38 minutes, including the time for anesthesia/freezing. I have carefully examined a lot of information including a third party dental expert opinion and learned that a single 23322 procedure required at least 20-30 minutes. This research brought me grounds for questioning Dr. Kobilov's office on whether there was a mistake and whether this was a single 23322 procedure or two different, simpler and less time-consuming ones. It also should be noted that the $570 amount was not discussed in advance. Before the treatment the doctor told that he had time for one tooth and one filling this day, so two teeth and two 23322 procedures on the bill became a first surprise even before I started to research on what the 23322 procedure was about. It also should be noted that Dr. Kobilov didn't ask and did not receive the patient permission for anesthesia that he did. I don't know whether this anesthesia was aimed to make the patient not feel how many and what kind of fillings were really done or not, but situation when you do not discuss such important details with your patient is not normal. In addition, I do not believe it is ethically correct that Dr. Kobilov feels okay to change patient appointment time without even discussing this change with a patient. No surprise that I have started to express appropriate questions in regards to all these misunderstandings happened in May of 2023. This is normal when you have concerns and want to address them, isn't it? Well, the office called my concerns "condescending", "insulting" and "harassing". Although it was me only who was posing inconvenient questions to the office, Dr. Kobilov made all my family members a hostage of his anger by dismissing them from the clinic's patients list. Decide yourself how nice or professional this action was. Honestly, I do not think you might have any problems with this clinic as long as you ready to pay as much as they ask, ignore customer-unfriendly episodes, and never bother them with potentially inconvenient questions. Good luck!

I'm always so relieved to find a great dentist. I have been to Dr. Kobilov many times in the past…read morefew years for a number of involved procedures such as root canal, extraction, implants etc, things I hadn't had done before, and was nervous about. He has such skill, and he and his staff are so caring, so quick to ensure you remain relaxed and comfortable in the chair. I also see his skill in how quickly and comfortably I recover from these procedures. My 86-year-old mum and my daughters also go him and are equally pleased. I highly recommend KMA Dental and Dr. Kobilov!

Dr. Michael is the absolute best dentist ever he is so kind and caring. Make sure your procedure is…read morepainless, which is very important to me. Explains everything carefully and language that I understand he actually deserves 10 stars.

Definitely the best dentist in Napanee. I was looking for a dentist near me for a dental emergency…read moreand just came across this dental clinic. Everyone was nice and friendly. I recommend this dental clinic to everyone.

Staff is top notch! I know that I am receiving excellent dental care. Plenty of free parking is an…read moreadded bonus.

The wisdom tooth extraction went VERY well. Luckily I didnt have anything that would complicate…read morethings, but I was so nervous I felt sick the day before. Fortunately, I was prescribed halcion to sedate me before coming in (can you say, "can't walk without two nurses?"), and from what little I remember of the procedure, they were very good and professional (when I had to be stuck in the elbows four times trying to get a vein for my I.V., the nurse asked me what my favourite animals,colours, etc. were to distract me a bit and explained that they were having difficulty getting a vein (mine are tiny), although I was too zonked for more than one answer. Gillis said a friendly hello even though I was too sleepy to talk back, and likewise, the receptionists were all "All sleepy and ready, I can see!" with smiles while I was waiting (which wasn't long). They sent me home with percoset, extra gauze and care instructions, and since I hardly woke up until mid-afternoon, my mom and the nurse helped me into the car. No sutures put in, which is odd but I defer to their judgment, they do NOT skimp on anesthetic (it's been ten hours and I still can't feel most of my face), and they give you your teeth to take home (ewwwww. They told my mom it's because too many times they've had a no when asking, followed by getting a call the next day having changed their mind. The first thing I remember saying when awake again, was "Ew, you KEPT them?"). I look forward to being a patient of Gillis for many years to come, even not being in the same city.

I have been going to them for awhile. Been to many a dentist, they have gone above and beyond…read morefor me. Front desk is very kind and helpful. The dentist is kind and professional if you have any concerns or questions he takes his time and answers them, the hygienist's take their time and also answer your questions. Like said nice all around . I highly recommend them if your afraid they will calm you. Thank you . Isabel G

Just had a Cleaning done by Morgan, and I must say I have never had one done like that before…read more Great Job Morgan ... Thank-you Cam Beerling..

The staff and Denturist Tyler Ballantyne were very professional, friendly and welcoming to me. The…read moreservice and quality of work was exceptional and I was very satisfied with the results and care provided to me by this wonderful team. I would highly recommend this clinic.

I recently had dental work done by Dr. Cherry To at Got Smile in Napanee I would not hesitate to…read morerecommend her. She is an excellent dentist . Very meticulous, professional and friendly Super friendly staff as well.

My original dentist (in Kingston ) couldn't see me for weeks. I just happened to be in Napanee and…read morethought I would see how long the wait would be since my tooth was really hurting. They helped me out that day. I've gone there about 3 times for different dentistry. I will keep driving the distance for they are better then the one I had.