Said he would only do work locally. We were hoping he could come to the house 40 miles away. I…read morealso offered to bring the clock innards to his shop but he didn't like that idea.

We recently moved, having a professional moving company move our grandfather clock. Upon arrival,…read morethe clock did not work correctly. The cords (strings that tie the hammers back when trying to avoid playing, silence the clock, or protect during a move were tangled within the hammers. After untangling, the quarter hour chimes still did not work correctly. Therefore our need for "The Grandfather Clock Doctor". I must admit, I was a sucker for the name chosen by Jeff Goemann for his business. Even though it was 40 minutes from our acreage. I rarely write reviews, but there are several things you need to know if considering using "The Grandfather Clock Doctor". He limits his services to grandfather clocks. You most likely will leave a voicemail. He will call you back to discuss. He prefers house calls. States he doesn't have the room in his shop, but will take the mechanism in, if he needs to. He is listed with Howard-Miller Clock Company as a repair person for their clocks. He has a fee of $85.00 for a house call. Typically, with most service companies I have dealt with, that would be the minimum fee, and will cover a period of time, ie. 30 minutes or one hour. Since he then quoted $85 dollars per hour, I assumed that $85.00 would cover the first hour, which he makes clear, starts from when he leaves home. It does not. It is simply a fee to come look at things. Plus $85.00 for each hour. Starting from when he leaves home, until he returns. Our manual indicates the hands on the clock should only be moved counter-clock-wise. He only moved the hands clock-wise for every movement he made with them. Quite a few. Our manual indicates, you should wear gloves when handling the weights, to avoid getting body oils on them and tarnishing them. Our weights had not been touched with bare hands since our purchase in1975, except by the movers. "The Grandfather Clock Doctor" repeatedly sprayed lubricating oil on the mechanism above the weights. He used a rag as a backstop to protect the opposite side, but nothing to cover the weights, glass and cabinet below where he was working. When I pointed this out to him, he indicated he was using the rag as a backdrop. I advised, that it was not covering below and pointed out the manual's recommendations. This did not change his actions. At the completion, we paid $225.25 for round trip of 80 minutes and 10 - 20 minutes of applying oil to the mechanism. Upon completion, I asked how long the warranty was on his work. The response, "until you see my taillights leaving your driveway." The next day, I left a message that his repair lasted only as long as his warranty. He did not call back to discuss this with us. It has now been 16 days and we still have not hard back from Mr. Goemann. Consider wisely if considering "The Grandfather Clock Doctor" Brian L. Welch, MD

These folks are nothing short of amazing. I've had a vintage wind-up music box repaired (rescued)…read morethere, two grandfather clock mechanisms overhauled to perfection and a 50 year old, daily-worn, Swiss mechanical chronograph cleaned regularly and overhauled multiple times, again to perfection, by these folks. They are a throwback to the days of absolute professionalism in the watch and clock (and music box) business, not to mention outstanding, and I mean outstanding, customer service and communications. Highest recommendations!

From the owner: Watch & Clock Junction Provides Watch Sales, Watch Repair, Clock Sales, Clock Repair, Grandfather…read moreServices to the Johnston, IA area.

I needed a Kate Spade watch battery replaced. I walked in and out in 2 minutes with a fully…read morefunctional watch again. $10. Beautiful showroom of clocks, towers & watches. Insanely fast battery replacement!

Needed service on my Omega first called Joseph's who said would need to get mailed into Omega with…read moreapprox 2-3 month wait. Called Winsor and spoke with Phil who was extremely pleasant and let me know they serviced Omega. From drop off to pickup it was a little less than three weeks. The watch looked brand new and is back to keeping time. Price for full service was extremely competitive. Will definitely spread word of this great business.

Long time family business! Great knowledge amongst the owners! They will be our go-to jeweler from…read morehere on out.

We had 3 older watches that all needed batteries and possibly repairs, we wanted to give them to…read moreour Grandson. 2 were given new batteries and which was done fast and we were so pleased and our Grandson was wowed by the watches. The 3rd watch had a broken link band, plus the inter-workings needed repaired, it was out of our budget range, so my husband told them to throw it on the bone pile. Today my husband got a nice call saying the watch we left behind and did not repair, WAS repaired and keeping good time! When my husband arrived today to pick up the 3rd watch and he was so pleased to see it looking like new; PLUS they took out a link to fit our Grandson's wrist and had repaired the linked band that was originally broken to boot! What a great surprise and now we will be surprising our Grandson with the watch! We were only charged the cost of the new battery! Thank you so much!

John's Watch Repair is exactly the kind of local shop you hope still exists. The staff is friendly,…read moreprofessional, and genuinely knowledgeable about watches from a simple battery change and band sizing to cleaning and repairing older or sentimental pieces. They explained the work clearly, treated the watch with care, and charged a fair price. Turnaround is quick, and the shop has that old-school, family-run feel without being unapproachable. John and Jeff take pride in doing it right instead of rushing you out the door. If you need watch repair in Des Moines whether it be battery, band, service, or something more involved, this is the place. Highly recommend.

My uncle's prized watch didn't work and he lost hope. John figured out that the gears were…read moreshredded. Now, my uncle's watch is like new, because they cleaned it, too. Second time I've used this business and will keep coming back.

Loved this place! It is huge! There were many associates on the floor to ask questions or for…read morehelp. Lots of antiques here, and priced fairly. Best tip is to come early because the parking lot fills quickly.

What a cool place! You almost need to dedicate a weekend to look at everything in this antique…read moremall. There's great parking and it was easy to find. There are isles upon isles of antiques. I even found an amazing handmade soap there. There are pieces at all price ranges. One of the vendors even struck a deal with my mom on a lunchbox right there! My mom and I came back with all sorts of things, and this place really set the bar for antique malls here in Texas. Take a look, you won't regret it!

Ordered 3 rings online from here! Only 1 ring was what I ordered and the other 2 were not! No…read morereceipt or anything in package, but was in a Kay Jewelers box! Such a rip off and no response from the company!

I reached out to Alan to have a ring resized. The experience completely blew me away. The pricing…read morewas fantastic and the turn around time was more than I could have hoped for. He was able to complete the resize same day for me. I cannot tell, at all, that a resize took place. His work is flawless. I highly recommend that you reach out for your jewelry needs!

Awesome customer service, highly recommend if your looking for a quality buying experience.read more

Friendly and very knowledgeable staff. Josephs is a store with a wide range of jewelry, where you…read morecan find one of a kind pieces that are incredibly high end, or you can find more modest jewelry at more fordable prices. I bought my fiance's wedding ring and band here and I had wonderful service. I would suggest making an appointment if you already have a ring or another piece in mind so that you can be helped immediately, particularly on weekends. Otherwise you should be able to walk right in and have someone assist you on week days. As part of their service they like to make sure that you are educated as a buyer, which was great for me being that I had never bought a diamond ring before. They had booklets that I could keep and worked with me for about a hour just educating me about diamonds. They brought out several diamonds, showing me different qualities and sizes so I knew exactly what I wanted and why diamonds are priced the way they are. They even told me to go to a few other location first to get a feel and talk to other stores just so I could understand the market and then decide if the ring I had picked there was still the ring I wanted the following week. Overall they really care about their customers and they don't work off of commission, so they are not pushy. The only draw back is that they are still upper end so I would seriously consider your budget if you are planning on buying a ring here. It's well worth it but if you you don't have a solid amount saved up you may be only disappointed when you see all the other rings in the store.

Very nice store.people were nice and very helpful.my truck died and one of the workers came back…read moreand helped me.thank you again

Very professional helpful staff/owners. Gemstones are of highest quality. The estate jewelry are…read moreunique and have many years of shine left in it. Top notch excellence in appraisals. The jeweler has a magic touch in designing and repairing of any item. Great and fair prices. payment plans are more than fair.

It's cute! It's kitsch! It's cottage core and homemade. Definitely a spot for someone looking to…read moremake their space cozy and cute. Local business that sells local goods. Nothing will be cheap, but you'll look and feel nice and have supported a small business. I'm partial to the homemade soaps and plant vibes.

I'm obsessed with this store and already want to go back even though I was just there yesterday…read more The postcard selection alone will knock your socks off! So, so many great options and all affordable prices so I actually spent some money! Don't miss it.