My husband and I booked flights to Australia through Carlton Leisure at a very good rate. When Air…read moreFrance altered our first connecting flight, meaning that we would have over 12 hours to wait in CDG at the start of a very long journey, Sarah was very helpful in rebooking flights through KLM. Thank you Sarah. Jan W

I've booked the tickets through Carlton Leisure and must say that their services are simply beyond…read morecompare. I was really impressed with the way the prompt behaviour was demonstrated on the call. Cheers and good luck . . . .

B away is an independent travel agent, nestled in the walkway from Pinner High Street to Marks &…read moreSpencer. They have several arms of their business, and have a cruise specialist too. They seem to have every brochure ever printed and definitely can help you plan an amazing trip! I've been in a few times, which is saying something as I'm quite happy to book all of my own travel online. Travel agents can just do the odd thing easier than I can. They were very helpful when we had a completed flight booking for one person, and wanted to book for another person and link the reservations and book seats. They did come up more expensive than if I had done it online myself though, as they charge a flat commission on some things (like flights). When I mentioned that I'd just go home and book it to save the £25, as I found it cheaper online, they immediately matched the price and made the booking. The other couple of times we've been in is to discuss cruises. We've been on a few and really enjoy them, but as we're new to it, some advice is always helpful. I'm very keen to go to St Petersburg and they even suggested a specialist ferry/cruise service that they can book, that I'd never even heard of (it wasn't for us, but still!) I do find that the cruise specialist is really knowledgeable but he does push the more expensive lines. But when it comes down to it, he is right, the lines he's suggesting are a better fit to our personality and what we want out of a holiday - even though we can't yet make it there with our budget. And while he may encourage us to upscale, he doesn't discourage us from our choice. A good compromise! A great place to go for lots of information and advice.

My experience with B Away was excellent. They really know their stuff! I'm sure if I spent hours…read moreand hours on the internet I could match or better a price but their expertise is priceless, saves time while offering very competitive quotes. I found their cruise knowledge was second to none!