Simply the best corporate and private client travel agents in the City. Extensive knowledge,…read moreexceptional access to travel products which other so so agents won't even know about and proactive customer service which not only thinks for you, but is also responsive and geared up to the challenges which the customer faces and will not dictate to you. Their itinerary format is second to none - states clearly what check-in times are applicable for the flights which YOU will be taking (i.e. done the thinking for you), tells you which terminal, which type of aircraft (bonus info if you or your boss object to certain types e.g. propeller engines) and if the flight is operated on a codeshare basis, which airline will actually be flying that flight. The itinerary is also produced in MS Word format for those who want to add their own info/further notes. I don't know of any other travel agent who does that. Reed Mac costs, on the face of it, quite a bit more but really, what you get back is so much more!! Go to Expedia if you need to count your pennies in real terms and if you have time to do all the work yourself and can put up with the grief of getting little to no service.

From the owner: Corporate travel managementread more

I rarely use travel agents these days, the digital age and its super prices being upon us and all,…read morebut if I do it tends to be Flight Centre on Wormwood Street in The City, a small branch of the chain with helpful, efficient staff at hand to guide you through everything travel. Granted, you can usually find the best deals online but if you're not totally web savvy it's wise to use an agent and Flight Centre is as good a place as any to book a holiday. Flight prices are actually quite competitive and the staff are blessed with the patience of saints. Flight Centre is just the place for technophobes to book a sojourn away during the current doom and gloom.

All I can say that it's a reliable service, that can offer nice and cheap air tickets, almost for…read moreany destination. But for the last couple of months, I prefer to use this air tickets website, which has maybe even faster algorithms of searching tickets, and always offers the shortest destinations, no matter in what country you're going to fly...

Stay away from "DIAL A FIGHT"…read more I am in my sixties and have traveled for decades more than enough to know the difference between a good travel agency and a bad one. This is a bad one. My two experiences with Dial A Flight ended as horrendous and costly nightmares. They could not have cared less. The first problem started when they ticketed my daughter's school ski trip to the States under an incorrect first name. Somehow she still got on the flight to LA. When it came time to return, my daughter and I were exposed to a Homeland Security nightmare. She was treated as a miniature terrorist who, as the saying goes, had evil plans for world domination. When Dial A Flight couldn't figure out how to issue a return ticket in the correct name, I was actually advised by United Airlines that it was hopeless and I should trash the Dial A Flight ticket and buy her a new full fare seat. Dial A Flight took no responsiblity and blamed the problem on the school (a very reputable one). However, to my personal knowledge, the school brought the ticketing error to Dial A Flight's attention prior to travel. After countless excuses and blame passing lasting ten days, the ticket was corrected by a senior United Airlines person who took pity on us.on the day of travel, long after Dial A Flight had washed their hands of us. The second problem began when my wife booked a half term foreign holiday hotel package. I had a ticket to the destination as business travel with American Express. After the package was booked, I booked my daughters travel. In retrospect, I don't know why I allowed myself to be persuaded to do this, given that my own ticket was with American Express and my daughter had a reserved AMEX seat too. On a Saturday, realizing the outbound leg had bad ground arrangements, I effortlessly exchanged my American Express booked ticket to leave a day early and to a different City. There was a penalty and I assumed I'd be paying one on my daughters ticket exchange. But when I attempted to exchange her ticket, both British Air and American Express told me I needed Dial A Flight's participation. On Saturday, American Express was on the phone three times to Dial A Flight trying to facilitate the exchange. But Dial A Flights computer system computer system was down, they said. and I had to wait overnight. Sunday it got worse. Seats on our new flight were dwindling, as I spent over 3 hours trying to get the exchange accomplished. I was told that my daughters ticket was booked as part of a special hotel package fare.This was either a mistake or inaccurate. It was booked well after the hotel package in an unrelated transaction. After bragging that Dial A Flight had "lots of pull" because of the "millions of pounds" of tickets they bought with BMI and BA, the Dial A Flight agent told me he had to consult the relevant contract. I was offered a call back, but since Dial A Flight had repeatedly failed to return calls for two days, I opted to stay on hold, even though I was on an international toll call. After a full 40 minutes (I timed it) on hold, the Dial A Flight agent told me that he could not locate the contract and nothing could be done until Monday. Was he really looking for the contract for 40 minutes, was he having a little fun or did he simply space out? I don't know. Since the seats on the new flight were still disappearing, I bought what turned out to be one of the last ones for my daughter. American Express kindly agreed to cancel it at no charge, if and when Dial A Flight got the problem sorted. I welcomed Dial A Flight to post a rebuttal to this, but as noted above re my daughter's school, they have an imagination. In short, after many years of good and bad travel experiences, Dial A Flight stands out as being unhelpful and even hostile when a problem develops. You will be better off booking your ticket yourself or using a different travel agent, should a problem develop. If you are buying solely for price, they may be an OK choice, though frankly the arrangements we booked through them were no cheaper than those I booked with American Express . I would give them zero stars or minus stars if Yelp offered that option. ADDENDUM AND POSTSCRIPT-- When Monday came around, it got not call back but after emailing, got in touch with David P, who is really a stand-up guy. If all dealings were with David, and one never had a problem when he was unavailable, this would be a great agency. In fact he agreed to make good some of our losses out of his own commission.

You really discover the quality of your holiday agency when problems appear. And Dial A Flight…read morefailed miserably! We booked our package, flight and hotel, to the US with Dial a Flight. Due to the volcano, we were stranded there (as were so many others). According to the law and according to the Foreign Office Website pages specifically set up for people stranded like us, if we bought our holiday as a package, the agency should cover and take care of us whilst abroad. Dial A Flight merely stated to me that the Foreign Office was wrong. They would not cover us at this stage, suggested that we go and stay with friends and family (we had none in the state or the neighbouring states!). In the end, there was a non-service from Dial A Flight, we will never travel with them again, and can not recommend them at all. Thank god for HSBC, which made a blanket announcement that they will cover all of their customers with either an HSBC travel insurance or an Advance/Premier account (which comes with insurance). I am now going to remain an HSBC customer - they stepped up to reassure us when so many others failed.

I previously worked at Miki Travel (The Vintners Place office) within IT and it's a pretty cool…read moreplace to work. Whilst not at the bleeding edge of technology they were pretty easy going, fun to work for, the location was great (walks / runs along the Thames at lunch) and there's an on-site gym in the basement - complete with pool. Management can be a little overbearing on occasions but nothing out of the ordinary and certainly nothing like other places I've worked. But, on the flip side, the people are good people and I've made some good friends there, that I still pop in and see when I'm in town. I'd have no problem recommending a friend to work there. Oh, and there's a cracking coffee shop in the building foyer (not run by Miki Travel) for those moments when you need to get away from your desk.