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    Time Spot

    2.4 (90 reviews)
    ModerateJewelry, Watches
    Open 10:00 am - 8:00 pm
    Updated 2 weeks ago

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    TIME SPOT - Oaks Mall - I WOULD NOT BUY A WATCH HERE. The owner was very rude to us and refused to honor their return policy. Another worker there also verbally told me about their return policy when I bought but all of sudden he forgot he said that and that it was "up to the boss". They won't accept an unworn watch with all receipts and packaging. They lied and have zero shame about it. UNACCEPTABLE customer service in my opinion.

    Great owner
    Kirit S.

    Daniel, the owner, fixed a treasured 5-faced clock for me. It's not just that he fixed it; he truly went the extra mike for me. Now, this was a very special, maritime-themed clock to me. I bought it while traveling in Mumbai, India. It was the wheel on a ship, that has been taken apart to recycle. The wheel formed the peripheral circle of this clock, and it had 4 more smaller clocks inside the main face, thus showing the time in not only your location, but also 4 other cities in the world. In transporting this clock, it had gotten damaged some. Daniel addressed the face of the click as well as all the workings for the 4 smaller clocks. In giving me an estimate over the phone, he quoted a certain price. Later, on checking the actual price of the parts, it was higher. However, Daniel stayed true to his word, and honored his earlier quote -- all on his own -- I didn't even have to remind him. What a classy guy. Needless to say, I'll be going back here to service my clock!

    They claim the watches have warranty, but they don't stamp their warranty cards.

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    4 years ago

    Brought in my watch to get sized and the guys here great. Friendly, patient, and gave me a fair price. Highly recommend this place

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    Page 1 of 3

    Ask the Community - Time Spot

    Review Highlights - Time Spot

    Was at the mall and saw this cute shop and popped in to discover that they have a huge selection of Skagen watches!

    Mentioned in 3 reviews

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    The Gold Store

    The Gold Store

    4.3(84 reviews)
    2.7 mi
    $$

    I went into the Gold Store in Thousand Oaks yesterday because I had to sell something. It was a…read morevery difficult, even painful thing to do, but the staff was very kind, patient, and sensitive to my situation. I very much appreciated the good service and the sensitivity they showed. The owner went out of his way to give me as much as he could for the jewelry I had to sell, and was even concerned about my situation and asked me questions about it. (which was very kind of him.) I had no intention of discussing my situation. I was just going to sell what I needed to sell and go, but it just came out, and again they were all very helpful and kind about it. I grew up in the area, and myself, my wife, and other family members have done business with this store for decades one way or another. They are reputable and do their best to serve the community and I appreciate that. So once again, I say thank you to the staff. May the Lord bless you and keep you, may the Lord make his face shine upon you and be gracious to you. May the Lord lift up his countenance upon you and give you peace. Nothing missing, nothing broken. Thanks again.

    I dont usually leave reviews but I had to! I have shopped at The Gold Store a quite a few times but…read morewhen I went in this time a very rude older lady was basically on her own and how rude she is! They make you feel like if you aren't purchasing a really large item you Dont matter! And the customer is bothering them!!! I will NOT be shopping there ever again and I will make sure all my friends I have sent there wont be either!!

    Photos
    The Gold Store
    The Gold Store
    The Gold Store

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    Fox Fine Jewelry - Fox Fine Jewelry is across from the movie theater in downtown Ventura.

    Fox Fine Jewelry

    4.8(373 reviews)
    24.1 mi
    $$
    Free consultations
    Committed to repairs

    I had some jewelry I wanted to sell. Great service and fair price…read more Highly recommend!

    Absolutely unacceptable experience at Fox Jewelry in Ventura…read more I came in with a buyer to not only sell my peice of jewelry, but also have the buyer resize the ring with the store. A staff member confidently told me (IN FRONT OF MY BUYER) that my IGI-certified 4CT lab-grown diamond was fake and "for sure Cubic Zirconia", even after I demonstrated the paperwork. After more staff members took a look, they come back to confirm it WAS actually a lab diamond (like I tried to explain!) That level of contradiction is beyond unprofessional and completely destroyed trust in the middle of a sale. On top of that, they tried to quote me around $3,000 to "rebuild" the ring because the band is thin, which felt wildly inflated. However, another person on the floor was much kinder and explained that this was due to the professional grade. Either way, she was much more informative than the other person that did not know the difference between a CZ and a diamond. This was embarrassing, frustrating, and handled terribly. I would not trust their judgment. Get a second opinion somewhere else.

    Photos
    Fox Fine Jewelry - Gorgeous custom emerald ring with a stunning floral halo, by George Fox.

    Gorgeous custom emerald ring with a stunning floral halo, by George Fox.

    Fox Fine Jewelry - The diamond Ventura Wave necklace, free to anyone whose home was damaged by the Thomas fires. 50% of sales donated, over $65k raised so far.

    The diamond Ventura Wave necklace, free to anyone whose home was damaged by the Thomas fires. 50% of sales donated, over $65k raised so far.

    Fox Fine Jewelry - An extensive bridal collection. Fox sells the ring and the diamonds separately, to give you exactly the diamond & ring you want.

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    An extensive bridal collection. Fox sells the ring and the diamonds separately, to give you exactly the diamond & ring you want.

    Polacheck's Jewelers - Rolex Submariner 1680

    Polacheck's Jewelers

    4.5(199 reviews)
    14.0 mi
    $$$

    Got my first luxury watch from here and Edgar was an absolute professional and made it a great…read moreexperience. He was knowledgeable, kind, and very attentive. Can't imagine going to anyone else or anyone else for my future purchases. Ask for Edgar!

    Good day folks. I wanted to write and tell you how wonderful it was for me to do a few transactions…read moreat Polacheck's. Not k Lynes their merchandise of the highest quality in the world, but the pet that work there are also of the highest quality too. Polacheck's is a world class company and the people that work there are equally as world class as the store. You can tell everything about a store by the people that work there and I would like to single out a few employees that are just super high quality humans. Let's start with Lisa. She is amazing and has made my dreams come true. Not only was she patient with me, I'm very difficult, she did it with class, patience and style. I hope to do more business with her in the future. It was nothing less than a great pleasure to work with her. Next, let's single out Edgar. Again, he is a world class human and a delight to deal with and do visit with as well. He made me comfortable made my buying experience a dream come true. Thank you Edgar, you are a prince for sure. Next I'd like to single out a classy fellow named Mark. He just couldn't have been nicer and more accommodating than can be. He was a delight as well. World class gentleman he is. Next, I'd like to say that Jacquiline was just beautiful and so comforting in helping me make my multiple purchase. She's a treasure of a woman and so delightful. In closing, I want to say what a great shopping experience it was doing my business with the staff, not all of them, but these ones I have mentioned above. You are all incredible people and Polacheck's is so lucky to have not only the best and highest quality merchandise here on the west coast, but to have such great people representing them. All of these people are great ambassadors to your store and the brand. Please let them k ow what a good job they are doing. I'm sure they'll appreciate hearing that. I'd like to also thank personally Mike. He is the liaison Manager of the area I was shopping in and want to let him know how grateful I am that he allowed me to make the purchases I did. Without his nod implying "yes", I wouldn't have been able to get everything I wanted. So Mike, I just want you to know I appreciate your generosity and grace by allowing me to complete the purchases that I made. Your approvals have not gone unrecognized nor under appreciated. It is you that helped make all my purchases happen. Thank you so much for the nod of approving my purchases. I will never forget it. And to Celeste, you too are doing a wonderful job. When I hear your voice on the other end of the line when I call, I know I'm in great hands from the beginning. Thank you Can't wait to come back and do some more shopping and look forward to seeing you all again soon. Thank you many times over for your hospitality and generosity and grace. See you soon. So, to say I highly recommend Polacheck's would be an understatement. I wouldn't go anywhere else. I strongly , highly and whatever other words that are appropriate to say, I say them. You can't go wrong here. World class store, merchandise and staff.

    Photos
    Polacheck's Jewelers - Tudor Black Bay 54. (37mm on 6.5" wrist.)

    Tudor Black Bay 54. (37mm on 6.5" wrist.)

    Polacheck's Jewelers - My man Mike. Sharp, savvy, awesome. Thanks, brother!

    My man Mike. Sharp, savvy, awesome. Thanks, brother!

    Polacheck's Jewelers

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    Time Spot - jewelry - Updated May 2026

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