If you bought a Groupon to this place, be aware that it's not a "nice "neighborhood. The "spa "is…read morein a row home. When I got there I rang the bell a number of times and nobody came. When someone did open the door, it wasn't a friendly interaction. My masseuse was running late by 20 minutes and did not apologize. I told her that I had a specific pain and she did not address it during the massage. Afterwards she told me that I had bought a relaxation massage and not a therapeutic massage. If I had bought a therapeutic massage, she would've worked on the tender spot I had mentioned to her. I don't like how any of this went down. It was very uncomfortable there. The relaxation massage was indeed relaxing. She did good work for what it was. I will give her that. It just wasn't what I needed at the time.

Went here today on a Groupon, and I'm so glad that I did! No, the neighborhood isn't like being in…read moreCenter City, but Trina was extremely friendly and the facility itself was great. I've never had a massage before, but after this experience I will definitely be getting more. I've never felt so relaxed in my life, and Trina was just great as a massage therapist. She explained the different types of massages, so I would recommend doing some research before purchasing a specific massage. I had a hour-long Swedish massage, and thoroughly enjoyed it - I nearly fell asleep on the table! Trina also operates out of a location at 44th/Chestnut, so since that's closer to my apartment, I'll be paying her my next visit at that location. Glad to have had this Groupon, and I'd recommend seeing Trina with or without one! My only criticism falls with the scheduling of the appointments - it took me three calls to get a human, but once I did I was able to schedule.

Very odd experience…read more I called saying I had a Groupon when I scheduled the appointment and when I checked in the woman told me she didn't need to see it until after the massage. Place was very clean, lots of rooms, the massage therapist introduced herself and was nice although hard to understand with limited English. I was a little confused that there were large towels instead of blankets or sheets but I went with it. The pressure was very intense and I had to keep telling her to go easier. It felt more like a deep tissue massage, or even more like physical therapy then a relaxing experience and I kept tensing up asking her to use less pressure. At one point a guy who was an employee (I assume) opened the door to my room and had a full 5 minute conversation with the lady doing my massage WHILE she was working in me. Very awkward. At the end when I was getting dressed I noticed a weird sign on the wall -"this is a professional spa please don't ask sexual related questions" -what?!!! That was very creepy and I'm kind of glad I didn't see it until the end. Worst part was checking out, the massage therapist said she had to "call the boss" because she didn't know how to use the groupon. The boss is screaming into the phone (I can hear it from across the counter) and she gets on speaker phone and tells me very rudely that she doesn't have a contract with groupon anymore and she's not taking it and it's not her problem. I had to call Groupon from the lobby and they gave me a credit and I had to pay for the full massage. Not again.

This review is after giving 4 good chances. Customer service-wise they're pretty good. Regarding…read morethe actual message....not so much. My experience summed up 1. I was cold majority of the massage. The lotion application is cold and not warmed upon application beyond rubbing between her hands for a moment. Then she used a warmly damp towel that quickly cooled by time it was rubbed on my other arm (she wipes both arms and both legs). Now imagine cold lotion, cold, damp towel and the AC). I couldn't wait to get outside in the humidity. 2. After complaining about being cold (lol I know right), the hot stones that were applied were so hot!!!!! Like way hot! 3. Not a relaxing experience. There's a whole lot of intense pounding and beating. It hurt more than anything. I was up the entire 90 minutes. The final irk was when she picked both of my legs up in the air and dropped them 3 times. WTH?!? Who's idea was that?!? Her elbow was in my spine at one point during the back massage and I woke up this morning with soreness all along my back. 4. My door was opened most of the service so the phone ringing and answering made it hard to zone out in addition to the intense pressure. 5. I'm not a big fan of starting and stopping, exiting and entering the room mid massage and that still being deducted from my 90 minutes. Yeah well that happened frequently. 6. Language barrier

Incredible massage at an affordable price. An absolute must try. Get the hour its a must to enjoy…read moreyour time there

After a long drive we checked into our air b and b. This place was around the corner. I asked for…read more60 min foot massage. It was supposed to be $50. She charged me $60 and asked for it before the massage started. I gave $70. Should have been a warning of what was to come. Maybe 8 min of the 60 was a foot massage. The rest was a really rough body massage. I'm bruised everywhere. Stay away.

Yo yo doesn't understand me most of the time. So very little English makes it hard to communicate…read morewith her!! Too stressful and can't enjoy my massage.

I didnt know what to expect when i come in. The place is clean and has lovely plants that welcomes…read moreu as u walk in along w a very nice warming smile from the lady in the front desk. I opted for a 30 mins hot stone massage and it was worth it! Local owned business worth visiting.

CC was awesome, incredible massage. I made the mistake of challenging her size to her strength,…read moreshe proved me so wrong, great deep tissue, one of the best techniques, had a great flow with her hands, also pretty and great smile, very highly recommend, will be back

Never have I ever had a service and then the technician held her hand out and told me a minimum…read moreamount of tip to give her which was more than 20%! I will never be back.

Julie is a no nonsense Masseuse make sure you call to make a reservation cause most likely she's…read morebusy but you may get lucky and get the same day appointment. She specifically asks what is wrong with you. What hurts what needs to be attended to her personality is very relaxing. She is a wonderful person, very professional.

Julie is the best massage therapist I've ever had. I walk in feeling in pain (back, neck), and walk…read moreout feeling relieved. She combines and typical deep tissue massage with a focus on problematic areas. It's so good, I can feel it the next day. If you are a stickler for ambiance, it's probably not your spot. The place needs some TLC. But if you can put that aside and appreciate the quality of service, it will be your favorite new spot for a massage.

I booked online, and it cost $10. When I arrived, they said my gift certificate was no good because…read morethey had changed ownership. How do I know that, since the name is the same, Lily, who signed the gift card, still works there? I called to remind them to refund my $10, and they still haven't. DON'T BUY GIFT CERTIFICATES FROM THEM, they might change ownership again!!

"If you're looking to unwind, Zen Spa is the place to go -- they never disappoint!"…read moreHighly recommend

Please come here, I love this place and they were so friendly and attentive in every way and their…read morehospitality was great. Coco was truly remarkable, her technique was amazing and memorable, my wife enjoy YoYo as well, we truly felt the stress and pain melt away. We get a lot of massages by different people. And we agree this is one of the best massages we ever had. And it close to our house. We will definitely be back very very soon. I highly recommend coming here

This lady Coco made me feel brand new. I chose to put the next massage the exact day I got paid…read moreafter