We were visiting Richmond/Vancouver for the weekend, and while at Costco saw the E-Exit escape room. The times for that one didn't work out for us, but we found this place instead. There were only two of us, but we do a lot of escape rooms, so it seemed okay for us to do. There were only two people staffed, and I think one left while we were in the room. The room was really fun, and the mechanisms quite cool! I do love an escape room that has a lot of gadgety-tech things instead of key locks. (This place specializes in electronics and magnets, it seems.) Because the rest of the rooms were still empty and it was still a couple hours prior to closing and we had no other plans AND this escape room was SO cheap esp compared to the ones in SF/Seattle... we decided to just also do the other two rooms XD Both were also very fun! The sacred treasure (? the japanese themed one) had an Extremely Extra mechanism in it. I think the only puzzle(s) I didn't like in the place were a dexterity game (partner had to do it) in the Japanese room and a similar electronic game in the Mayan room. Everything else was very fun to do/interact with. I'd recommend this place for sure! They have some parking out front, which is quite convenient. The staff was super friendly. When we asked about the two hint rule, they did say they weren't all that serious about it. (We didn't use them, but it's good to know!) read more

My husband and I do escape rooms whenever we go on vacation, so we've done quite a few. I love locations like Time Escape Vancouver because the owner is really passionate about the industry, the puzzles are unique, and the props are high quality. It was super easy to book one of the escape rooms through the website and you don't have to pay in advance. It was also easy to get to the building and they have a parking lot in front. We were originally going to do "Sacred Treasure", but something was wrong with the room, so we switched to "The Prophecy" instead. The owner was our guide and he explained the rules to us. He also did a great job of checking in on us during the game and giving us hints. We enjoyed our experience so much that we immediately did another room, "Sorcerer's Quest". In the end, I preferred "Sacred Treasure", but both rooms were good. We attempted both rooms with only two people. We needed extra time in order to finish, but I bet a group with more people could escape in time. We thoroughly enjoyed our experience I would recommend this place to others. read more

I rounded up but this was more of a 3.5 for me. Me and my friends last minute decided to come here and initially booked the prophecy but ended up doing the sorcerer's quest because we arrived early and didn't actually care about which one we were doing. The overall puzzle was fun but it wouldn't have taken us nearly as long if we had been given paper and there was a misprint on one of the puzzles. The second room hadn't been completely reset which also made things a bit confusing. It's not a bad experience for the price, but there were aspects that could have been improved read more

Went with my wife and two kids (pre-teen). We did The Prophecy. Was fantastic experience. Lots of fun. Was very challenging and had to work together. Everyone was able to have ideas that worked. Room was interesting without being too scary. All of us had a blast. read more

Very friendly staff, accommodated large group (about $31/person), puzzles challenging but also doable. Have free lockers available. Parking lot with reserved spots right out front. Had a lot of fun! read more

Came here with two kids aged 8 and 10 during COVID. You get your own room and the workers don't come in so it's a very safe activity! Everything is sanitized before use, and I can tell because it has that sticky sanitizer feel on all the items we touched. The guy was really nice and energetic! We did an 'easy' level one but for us we needed lots of clues. He was cool with giving us hints and a little extra time. My daughter did get a little scared due to the darkness, suspenseful music and some of the props. It was overall a great experience for all levels. Working with others is the best way to get through it... even little kids have great ideas that help us think of different solutions and think outside the box. We will be back!! read more

I always love Escape games. Been to this place twice and both times, we have escaped. yes I am serious. No kidding. They do change their theme room from time to time. But of the luck of the draw not all rooms have multiple rooms in them. So depend on the theme you picked. Story line is not bad. I can't give out too much here or else the fun fades away. Remember always show up on time. And at least have a group of 6. It helps and makes thing more fun. read more

Time Escape - Escape Games Near Me - Richmond, British Columbia

- Fun experience, easier than other escape rooms - [minor spoilers, read with caution] We were in vancouver for x'mas, so we grabbed a Groupon and did the sorcerer's quest with 2 friends of ours. The introduction was really short, but unlike another room escape game that I did, there is a guide book that made everything much easier because you just need to follow it. The puzzles were fun and the guy there was helpful, though we somewhat missed a clue because he told us to keep moving forward when we entered a different room. My advice is to keep your eyes wide open for clue :). We escaped 5 minutes before it's over or so. [spoiler] Btw, don't bother with the year books or whatnot in the other room, you don't need them. read more

[Picasso Pilferage] I was feeling the itch for another escape game and Time Escape conveniently had a deal on Groupon. Fantastic! Museum Heist was the only one available for our preferred time slot so with my entourage of 5, we were ready for some Thomas-Crown-style fun. The Museum theme was not the most intricately designed room or the most difficult. We had a pair escape virgins so it served as a good intro. However, for the more seasoned Houdinis out there, I'd recommend a longer more difficult room - perhaps Spaceship or The Haunted Cabin. I quite enjoyed solving the intuitive puzzles and props they had. The clues are straight forward and one doesn't need to think too far outside the box. We eventually escaped using both of our hints and the majority of our 45 minutes. The staff here are amazing. They're really friendly and helpful and weren't in a huge hurry to kick us out to make room for the next group. When we used a hint, they guided us to the solution versus giving us the answer outright. *thumbs up*. What amazed me was the sheer number of themes available: Nine! From the outside, the place doesn't look that big. So how does it stack up to the competition? The puzzle difficulty was not as tough but equally satisfying to solve. There were no nonsensical puzzles that force you to use a hint - the storyline was linear and made sense. The decor and design of the room was not as elaborate as others but still got the job done. Value-wise, $24 per person (retail) is on the higher end for 45 minutes but Groupons seem to be readily available. Customer service is top notch. Final thoughts? Top 6. read more

Time Escape - Escape Games Near Me - Richmond, British Columbia

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Time Escape was actually quite hard even though we picked the second easiest room and in the end, we failed anyways! I believe we got to the third last clue before escaping but it was quite surprising that our room was so small. Even though it was a single room, there was a lot of interaction so we had fun! Nothing malfunctioned (like at the previous establishment) and we were very happy with the extremely helpful staff who provided excellent customer service. We found that Time Escape had an actual story line behind the puzzles and there was a need for actual team work! Thinking outside of the box is actually pretty hard in these sort of situations, especially with the clock ticking! I would give them 4.5 stars but we just found that with the particular room we chose, there was not much sense of accomplishment halfway through since we only had a single room. read more

Very cool experience! We had no idea what to expect and I think that's part of the fun so I'm not going to release too many details. There are several different room options, check out the website as they are all varied in levels (10 being the hardest and not recommended unless you are absolutely brilliant. No really you need to BE brilliant, not just think you are brilliant. I suppose if you have a ton of experience with these maybe that would work too.) If you're a first timer pick a lower level. Friendly and very helpful proprietor, we really enjoyed chatting with him and learning more about this type of entertainment and how the create it. If you're considering going - just book it, it's neat and fun! read more

Very bad experience and super shady business practices. PLEASE TAKE THE MOMENT TO READ SOME OF THE LOWER REVIEWS BEFORE BOOKING A ROOM HERE. I have encouraged numerous friends and acquaintances to avoid this place like the plague. For us, we booked their last open room early in the afternoon. Unbeknownst to us the room was 'cancelled' about 45 minutes prior to our arrival (I was driving so was unable to check the e-mail). When we arrived the employees at the front said someone called to cancel 'last minute.' Then they proceeded to tell me that the room was booked right after it was cancelled ?!?!? I asked them to verify who called because it wasn't anyone in our group? They didn't bother to even present the information when asked. Additionally, when I asked them if they validated who made the reservation prior to cancelling (e.g., phone number or e-mail) they admitted they didn't??? While looking for another open room to play at a different escape room (we were from out of town and it was late in the evening) we noticed a large group enter. Fast forward they were obviously 'friends' of the one of the employees there given their lack of face-masking and other friendly hand gestures. If it is this evident that they are willing to screw over parties that place legitimate reservations I'm curious what other things are happening behind the scenes. Hard to not make assumptions but it was clear someone intentionally cancelled our reservation to make room for their 'friends' group. The employees did not even have the audacity to offer an apology nor any option to help rectify the situation. I would have gladly let this go and would not have posted a review had they even offered a modicum of customer service or even offered their apologizes. read more

Definitely a great escape room place for beginners. Their official rules are that you only can get two hints, but they're pretty accommodating and will give you more than 2 if you need it. I love the techno sorcery involved in the rooms. I just wish the employees were enthusiastic about the escape rooms as we were. We did the one involving wizardry so it was a good time to put on our wizard robe and hats. The puzzles are, for the most part, linear. It did take us 3 hints but we beat it right before our time is up. The time limit is 50 minutes to complete it. read more

Booked here with the use of a groupon. Tried the sorcerers quest. I was desperate for an escape room and something new. The foyer space is pretty much identical to all the other escape room places. The guy working that evening was great. He was patient and kind since a few friends were a little late. We were brought in and got to put our stuff in a locker. They have a few of them so I wouldn't worry about space. The room we did was so well done!! My friends and I had a fantastic time and the clues and problem solving wasn't all about lock boxes. We were blindfolded and brought into the room and we had to listen to the intro. But then the guy explained stuff with the lights on and it sort of took away from the ambiance set up by blindfolding us. It would have been better to just explain outside the room and let us figure things out. Overall I'll definitely be back and will recommend this space to others. read more

Had an amazing time here checking out this exit room. The staff are super nice and we were thoroughly impressed with puzzles and details put into the escape room. Definitely can't wait to come back again! read more

Great place with great puzzles for the family. We played The Prophecy and loved high well its designed. Highly recommend!

Just finished operation rescue with a group of 5! The puzzles were great and the story and objective carried through all the way till the end. Even if this was considered one of the "easier" ones it definitely still challenges your attention to detail and teamwork! Definitely worth a shot and can't wait for their new room 2055! read more

Fun room (we did the operation: rescue room), friendly staff! They mentioned they were quite family-friendly: eg, the doors are never locked, so if you have an emergency/need to go to the bathroom, you could leave at any time (not sure if this would jeopardize your game). read more

I've been to Exit and Xscape and Time Escape by far is the best one. The room logically flows and are well put together. There's a story line in the room that is relevant to solving clues to escape. Customer service was excellent, the staff member working there was very enthusiastic and you can tell he is very passionate. We did the haunted cabin which was suppose to be an easier room, we were close to escaping but ran out of time. I especially enjoyed the fact that the rooms didn't solely depend on locks and uses different forms of tools, this sets this company apart from its competitors. Our group definitely enjoyed the experience and would very likely return to try a different room. read more

- Convenient online ordering system, it allows for easy cancellation too. - Located next to an auto dealer/repair place, there is parking in the back (slightly challenging to get into). - Arrive early, sign waiver, lock up your belongings and jacket because rooms will get stuffy. - Poor sound blocking inside, there is multiple games going on, and although it was hilarious to hear devastating outbursts from the nearby rooms, it was also very distracting. - Puzzles have a nice variety, some number based, some letters, some digging around and some just plain luck. They were disconnected from each other, but each puzzle makes sense. - The workers are so friendly. We were only a small steps away from the ending, so they allow us to finish it after time was up!! read more

My friends and I have been to a couple other escape rooms and we found Time Escape to be the most story-themed and included the most variation of puzzles and mysteries. The rooms were definitely not just a bunch of locks that lead to other locks. We started off doing the Haunted Cabin one and failed right at the last step. We had so much fun we decided to come back for another room, the Spaceship Mysteries. For our second room, we chose a more challenging one, and we actually completed it with 10 seconds to spare. This room got us so excited we again decided to do two more rooms. To sum up our day, we spent 4 hours trying to escape 4 rooms. Although we only succeeded in escaping 1 room, we had a blast! The customer service was superb. We got to know the staff and definitely will be coming back to chat with them and enjoy escaping the rest of the 7 rooms they have. read more

Time Escape - Succeeded the Spaceship Mysteries! - Escape Games Near Me - Richmond, British Columbia

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This turned out to be way more fun than I thought it was going to be. The premise: You're trapped in a scenario and have to solve a series of challenges of unknown sequence in order to complete your mission or escape. There is no other clue except for a starting position, and a very simple hint from the staff. After that, you're on your own with your team for 45 minutes with nothing more than your minds, what's around you in the room, and a countdown clock. Ok, you're not actually "locked in", and you are able to ask for two hints from the staff during the game. They don't give away too much, but the help was definitely needed. The staff, in general, is very friendly and attentive. I went with a birthday group, and we were divided up into groups of six per mission. The two missions I participated in were Museum Gallery Heist and Spaceship Mysteries. There are several other missions of varying difficulty, and apparently they change from time to time. I'll admit. We were confident going in. Eager to boast about our success with the other teams afterwards. The games themselves are humbling. The way they are put together is VERY clever, and more difficult than we expected. It requires you to look at things in many different ways, and to forego the obvious and predictable. Anything could be a clue, or not. I'll say one thing. They are tough to solve. But honestly, I would not have wanted them to be easier. I'm impressed by the unexpected level of detail put into the games. My suggestion is to start with an easier level, because even those have a limited success rate. the overall success rate is about 1 in 5, so prepare yourself for a challenge. I'd highly recommend this for a group event or team-building. read more

Location: Convenient, right on a major street in Richmond and ample parking. It's clean, not too busy and easy to book with. Style of play: Simple, very well designed. Teamwork is definitely a factor. Each room matched its story well, and the puzzles had a large variety. Definitely one of the better locations in terms of esthetics. It's not too hard, but definitely not easy. Staff: In terms of service for an escape room establishment, I'd say they are in my top 3. Russell, the owner and creator, is a super fun guy and his staff are much alike him. They are friendly, super helpful with the hints (and they don't just tell you!) and they're really patient. We've done all of their rooms here and we're waiting for the next one to roll out. We're super excited! read more

Being a longtime enthusiast of room escape, I find myself highly intrigued by all opportunities to play any room escapes. Unfortunately, in my years of playing it, I have found that Operation Rescue, which supposedly was the easiest, was the most illogical in that: There's no clue where to start No storyline to connect one clue to the next Placement of clues are illogical and unconnected. Hints from the nice staff were helpful, but they simply couldn't empathize with the illogical parts we pointed out. All in all, I have to suggest others to be cautious when trying this place. read more

Such an awesome experience! The room we tried, Haunted Cabin was quite challenging. The staff were friendly and provided great customer service and wanted to make sure we enjoyed our time there. There was lots of parking and the location was easy to find on No. 3 Road. I'd recommend this place read more

This my 4th experience doing a timed escape setup (twice in Boston, once in San Francisco). Here we did the Spaceship Mysteries puzzle and it was a fun experience. A handful were arbitrarily difficult but the hints are helpful and it was well-designed. Overall I would recommend and hope to be back soon. We didn't manage to complete the puzzle, however, they will tell you how the puzzle ends and what you missed if you choose. You can also choose not to hear the ending and do a retake at a discounted price, which is a great option. It's up to you! read more

Concept: I like that it's not just a theme room but that it also has a story to it. There's two rooms where the story connects (epilogue to one room). The room that we went to was sparsely decorated. It was more about thinking outside the box. However, I can't help but compare it to a previous escape experience that game had more to it. More steps that one had to accomplish and more puzzles. I am hoping that other rooms at this establishment have more activities to them. Service: This place is all about the service. Owner is very enthusiastic and he tries to help you have a good time. He seems to also be very involved with the daily operations. The reception girl was nice and polite. You get a picture at the end. read more

Had a blast here! Their staff were super supportive during the booking process, offering their advise when we were putting together a birthday party, and being super accommodating when our plans changed. I'm sad to say we didn't make it out of any of our three different rooms; but rather than feel cheated as has been the case at other places where things either don't work, or clues are simply so abstract that nobody could arrive at their suggested conclusions; my group and I genuinely felt outwitted, and that's a good feeling to have. Perhaps my favorite bit about Time Escape is that they understand the unwritten contract of escape rooms. The moment you step into a room, you're never going to go back. You know the puzzles, you understand the layout, and to do the same room twice is simply a waste of everyone's time and money. So if you don't make it out of a room; there's no advantage to saying 'ah, try again!'. Instead, they came in, noted we were really close to the end and allowed us to finish up our run even after we ran out of time; which was a really nice gesture to cementing the experience. As a caveat, there weren't other groups waiting to go for two of our rooms and in the one room where they needed us out sooner, they let us stay in the final part while they 'reset' the room which was a perfectly reasonable thing to ask/ say while we puzzled over the final mechanisms. So; great staff, good rooms, prices are what I expected. I'd highly recommend Time Escape as an experience. As far as challenge specifics: Operation Rescue: A little creepy (which is good!), mechanisms were solid. The room does sort of give you several clues and puzzles simultaneously which can leave you feeling a little lost at first, but the 'Aha!' moments are very well earned when you find them. Our group wandered around aimlessly for the first 15 minutes, burned a clue; and then suddenly steam rolled everything once we got going which was awesome. I think a group of 3 to 5 would be good but no more or less. Haunted Cabin: Perhaps my only gripe here is that there was a story given on the outset which never felt like it matched the actual 'leaving of the room'. That said, the challenges were solid and the final puzzle was... a bit of a mind bender but very enjoyable when we finally walked away. I could see this being done with 1 to 3 people, but any more than that and you'll likely start running out of space. Time Warp: Perhaps my favorite of the lot so far. Very well laid out, rewarded those with a strong attention to detail and the ending was very satisfying. The 'theme' to the room followed the puzzles and supported the ending of the story which I'm always a fan of. Great room for couples or groups of 3 or 4. read more

My group tried Time Escape for the first time today. We are from the states and did a stop at the night market beforehand and wanted a little more time there so I called and asked if we could start late and he made an exception and let us do so since the next room wasn't booked (so nice!) We did the Imperial Palace room and it was pretty cool. It's not as mechanical/technology-heavy as some of the other places in town but the puzzles are still really interesting and most fit in with the theme really well. That being said, several of the puzzles were super finicky and needed so much precision that the staff member knew to come in to help us. There was one puzzle that was so specific and difficult to orchestrate that we were just allowed to skip it!! It was frustrating but still really nice of him to come in and help us out. We didn't manage to escape in time but he let us finish the room since we were so close and so much time had been wasted on puzzles we had correct but weren't precise enough to unlock (I'm counting it as a win). I would give this three stars for the puzzles - they were cool but frustrating when we clearly had the right answer and nothing would happen due to some bug. I'm sure newer rooms are better about this so I will update if I find that to be true. I am,however, adding a star for the awesome service. Thanks for being such a friendly business! read more

I've gone to Time Escape twice now, with two different groups. On my first visit, we did the Haunted Cabin as a group of six. We had so much fun and came so close to solving it. Having a group that size definitely helped. There was one part that, for the life of me, I couldn't figure out. Other group members, with their trusty math skills, were able to figure it out though. Still, it wasn't enough to get us out of the room successfully, but it was enough to make us come back again. On our second visit, we did the Presidential Assassination with a group of four. It was hard! We used one of our two hints (also love that you're allowed two hints!) in the very first room on something so incredibly simple! It wasn't long after that we used our second hint. Needless to say, we didn't make it very far. The staff is great and the rooms are well done. It's also nice that there's almost always a Groupon available. There is definitely a group element to the rooms, so be sure to choose your team wisely and have fun! read more

Sorcerer's Quest: tried this time escape with the wife. The puzzles were fun overall, but I would give 3.5 stars since it requires you to ask for 2 hints because a couple of the puzzles are technologically finicky (saw this in another review and I should've believed them). So not really the fault of the guy running the games but there was a power outage near the start of the game. This really threw me off my game and startled me. I don't want to give away any spoilers but let's just say the power outage gave me some spoilers. The guy also had to come in and said "sorry for power outage, let me reset some stuff". We continued the game afterwards but it didn't feel right. We did not finish in time. I complained afterwards and at first was given a coupon for 30% off for my next visit in this month. But I told him I am from the US and was here only today for vacation. At first he said sorry but other groups finished just fine. That kind of bothered me and I had to keep arguing. He also could not find his manager. In the end, he let us finish our game, which I do give him credit for. So I guess.. 3 stars for service. read more

You only get 50 minutes in the room and they don't pause the time while the information videos play. The puzzles were not very creative and the flow of the game wasn't very good. The room we played had 2 parts so half the puzzles in the room didn't apply to us which made it confusing. A fun way to kill an hour but overall pretty disappointing. read more

SPACESHIP MYSTERIES: absolutely fantastic! The decor was really well done and the puzzles were fun to solve. The variety of skills required definitely made it a team effort! The room was challenging enough to be fun but not too challenging that we would be completely stumped with no idea where to turn. We were on such a high from escaping the spaceship that we immediately signed up for another room... CASTLE SECRETS: was harder than spaceship mysteries despite what it says on the website! Definitely required more brain power than we had but once the hints were given we were kicking ourselves for not connecting the dots! Again, the room decor definitely set the scene well. The staff are brilliant, super fun to talk to and very friendly. Definitely my favourite escape room company! Will continue to come back and do as many rooms as possible. read more

This is the second escape place we have been to and it was a great experience! Booking online was easy. We did Operation Rescue which is the easiest room available but it was still challenging as a whole and fun at the same time. The female staff member there (didn't get her name) was extremely friendly and accommodating. We look forward to coming back to trying the other rooms! read more

This is my third time here within the last couple of years and I must say this time around was my favourite. I think the staff they hire are getting better and better - as in nicer and more attentive than previous! We tried the sorcerers quest this time, with four people, and it was a lot of fun! I like that there was an audio intro to set the stage at the beginning, and I thought the staff were very helpful when giving hints too. We can tell that they want us to have a great experience. I'll definitely come back and try the other themes! read more

Had a great time here with my friends!! We were a group of 7 so we bought the 6 people package Groupon and they let us just purchase one extra pass in person to add on. We did the Operation Rescue theme and it was pretty fun and slightly creepy . You have about 50 min to escape the room but we escaped with 18 min to spare! It was one of their easier rooms but it was most of our first times there so we didn't want something too hard. The staff are also super friendly and helpful! We're definitely going to come back! read more

We Love Time Escape! I have been to just about every other room escape company in the lower mainland and by far I have been most impressed with Time escape! Not only are their room themes super fun and interactive, but also their staff are super friendly and they really help make the whole experience so much fun! We have done every room they have! That's how much fun it is here! Each room has such cool elements and it's not just locks and clues, it's got some really fun story lines and decor with some amazing electronics and technical aspects that keep it super interesting and fun! And I very much like how they set up the challenges in the room - it is all logical in the sense that the clues will lead you to the answer in a logical order, such as one thing will hint at where to find the answer. And while this seems like a small obvious detail, so many other escape rooms can't seem to grasp that and I've been to many where the answer was some random number in the room that nothing about the clue told us to look at - so we would have essentially had to randomly see the number and assume it was part of the clue etc - which leads to a lot of guessing and a very frustrating run. They told us when we did the first room that everything was designed for NO Randomness! Which means you can see a logical connection between all of the clues. That means that if you follow the clues you're able to solve things without the "well how would I have known to look there??" Feeling we've had at other places! Also when you do need a hint they will actually give you a HINT not an answer! Which is so much better! Because then you feel like you actually still did the work yourself! So instead of coming in and saying "oh hey here's the code", they'd come in and ask you to look more closely at something and help guide you in the right direction. Some rooms we managed to escape, YAY! but even when we didn't successfully escape we still felt we'd accomplished quite a bit and didn't feel frustrated, just determined to try again! :D Can't recommend this place enough! :D read more

My wife and I took our son and 4 of his friends here for his eleventh birthday and all of us had a blast! The staff were very polite and helpful and the actual puzzle room was very well thought out. The room also had a great mood/setting without being inappropriate or too scary for the kids.I'd easily come back here with the kids or just with a group of adult friends. A great experience! read more

OMG you have to go! I have been to 90 different rooms all over Vancouver and Richmond. Time escape is the best. It may not be all fancy and glitzy but they make you feel great. The rooms are well made, everything makes sense and the staff is awesome. The owner makes you feel like one of his personal friends. I cant recommend this place enough. My favourite is the spaceship time escape! read more

We did Lethal Virus. There were 6 of us in total, most of us have only done 1 escape room in the past but some were more advanced and one was completely new. I'd highly recommend this place. Lethal Virus has a 5% success rate but that being said, we got to the very end and almost finished. Given an extra 5 minutes, we could've probably escaped. The storyline, the puzzles, the presentation of the rooms and the staff were all incredible. At least for Lethal Virus, the puzzles are thought out so that you're not all staring at one person doing a single thing but it's made so that everyone can figure out different things and help each other out in a teamwork fashion, which is the way it should be. I'll definitely be going back! If the front parking lot is filled up, there's parking in the back off Capstan Way! read more