The staff here are friendly and welcoming, but I wouldn't recommend bringing a valuable or sentimental watch for repair. I brought in a luxury watch that was a wedding gift, just needing a simple battery replacement while I was traveling. Unfortunately, the employee used a pocket knife and hammer to open the back, which left scratches on the case and edges. I was really surprised by the method used and disappointed with the result -- I honestly could have done a better job myself. read more

Time After Time - Watches Near Me - Bridgewater, New Jersey

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DO NOT let them touch a watch for battery replacement. They damaged two of my watches and acted like they were like that in the first place. They weren't. They don't have any idea what they're doing. I repeat. DO NOT use this place. Bad attitude and ineptitude is a horrible combination. read more

I have always been pleased with the service I have received from "Time after Time". They are professional and expedient.

I love watches, and I have now found love for watch repair stores. They're so full of knowledge : ) Why scour the internet for a possible fix to your problem when you can come here? They've helped me by adding an extra hole in my band, adjusting the day/date/24hr on a new watch I haven't exactly gotten the hang of, and I'll be back to have a new metal bracelet added to an older watch. I'm just learning about this hidden gem, so I thought I would let you all know if you, too, were unaware. If I helped, you're welcome. If I didn't, oh. read more

The battery in my Tissot needed to be replaced. Should be simple. They were able to replace the battery but not close the back of the watch after replacing the battery because they "didn't have the right tools". Had to go to a different store to fix. Not sure how that can happen. Unacceptable. read more

Rip off. Straight up bait and switch nickel and dime to a bigger bill. The exact same battery at local jeweler was $10, here they charge $25. There is nothing special about this renatta battery- standard issue. Another $25 for resealing the watch and yes, another $25 for sizing which literally took 3 min. So, $150 for 2 watch batteries with reseal and removal of a few links. Opted out of the sealing don't get them wet. This is presented on the website as part of the service not in addition to. Staff were not friendly at all boarding on snappy. Guess you can afford more loss of business at a dying mall during a pandemic.......ok. Goods are hideously overpriced. Expect them to be out of business in 3 months at this rate. Go to your local jeweler who will appreciate your business more. read more

It has really gone downhill. Arezika was great. She might have left. Though Jared makes a valiant effort, the rest of the crew are incompetent, indifferent and not very friendly. The British woman who used to be there was superb too. She seems to be gone as well. For 2 days they failed to replace the battery on my heart rate monitor. With Anthony you are wasting your time. I will never come back again. read more

I came in with a few watches that were not running. One watch was a normal battery replacement. The other casio G shock had a dead movement. I was able could have replaced it there for less than the cost to fix it. Their price for changing battery and seal and pressurizing the watch is very reasonable. The woman, was very nice and very helpful. Will come back for my next watch purchase and for repairs. read more

Bought two watch bands and batteries for two more watches. Two days later, I brought in a miniature decorative clock for a new battery and asked if I could exchange one of the watch bands (unworn), but store clerk refused outright, said once the band is on the watch, no exchanges are allowed; said I would have to buy another band. Very annoying, especially since receipt says exchanges within 30 days are ok. (And I didn't have the original packaging because they put the band on the watch.) Oh, and the clerk couldn't figure out how to change the battery on the decorative clock -- I had to take it apart for him. read more

This used to be my go to watch store. I went in yesterday to have some links taken out of a watch I purchased there a year ago I said I also needed a battery replacement and she said warranty is only a year I said I know I want to purchase a new battery and pay for the water sealing. They wouldn't do it because I had no receipt. I asked where the older woman was who used to take care of me she said they have a whole new staff she was rude . Worst customer service new staff is rude and nasty. Do not go here . read more

A word of caution when using this store to replace watch batteries. I brought in a watch manufactured by Movado and agreed to have the battery replaced for $X dollars. After returning from shopping, they tell me that my O-ring was stretched out and could not be put back into the watch. They offered to seal the watch with silicone for twice what I agreed to. I declined the silicone, because I never heard of any watch being sealed with silicone in lieu of a gasket. After returning home, I opened the back with a needle nose pliers and the gasket fit in just fine. Check out youtube to see how to open the case. At best, I had a misunderstanding with the folks. At worst, the staff were lying to get me to pay more. Personally, I think they were lying. Will not be returning. read more

I recommend this business to anyone looking to purchase an affordable and quality timepiece. Maria is compassionate and understanding to the needs of her customers. She will make sure you get exactly what you need. Thank you so much for your help. read more

Bought a watch. Brought in a watch for battey repair. They upsell me on waterproofing. Watch comes back and three of the markers have fallen off. Bring the watch back. Manager says they'll repair it free of charge. I get a call 2 weeks later, asking to authorize 35 dollars to fix it. I say no, fix it for free - you broke it. Another week goes by, I call. Oh it's waiting for authorization to fix and that will be 35 dollars. I explain again. Today I get a call saying the watch is fixed. I come in to pick it up. A marker is still off. Am I supposed to trust these disaffected, bored dopes to fix my watch a third time? Give me another watch. read more

I wish I could give this 0 stars... my boyfriend bought me a Michael Kors watch for Christmas. the MK stores watch adjuster was broken so we had no choice but to go here. upon dropping off the watch the girl was fairly pleasant. when I picked it up 25 minutes later, the watch was way too small so she added another link, which was then a bit too small. I asked her to add another so I can see how that fits. well that was too big, so I asked if she could take off another one. upon asking of this though, she snapped at me and told me 'I'm NOT adjusting this again'! I explained that this was an expensive watch and I'd just like it to fit right. she gave it back and we left without saying another word. we PAID money for her to adjust this watch. it is her job to adjust watches if needed. I thought this level of rudeness and unprofessionalism was unacceptable. I will never go back nor would I recommend it to anyone looking to purchase/adjust watches. read more

Best service ever! Great prices and nothing beats this place! Got a Nixon Corporal from here couldn't be any happier