wow. DO NOT PATRONIZE THIS BUSINESS. i just called because i'm desperate to get an appraisal on a pair of earrings. the woman on the phone was extremely rude and basically told me that even though it's a service they offer she won't help me, and then hung up on me.
on one hand she explained that her husband's mother is currently in the hospital, so she obviously is having a bad day. that said, she is representing the business, she already told me that they did do appraisals, and she was obnoxious! shut the store down if you're having personal problems, don't handle it by turning off potential customers.
i called at 10am, got a voicemail, and waited patiently until 11am so that i could stop by once they opened and i confirmed that they offered appraisals as a service. i find it hard to believe that a jewelry store in bound brook is so incredibly busy at 11am on a friday that she needs to turn away a present and potential future customer.
this is by far the closest jeweler to me but i will now never ever use this business and will do my best to ensure that nobody i know in new jersey ever goes there.
this is my first ever yelp review, and i am so livid about my treatment that it motivated me to get on this site and review. read more