Very responsive, able to book quickly for a lock change. Did a great job at a reasonable price…read more Would definitely recommend!

Ethan was really helpful managing a rekeying project for a new home I'd purchased. I hadn't yet…read moremoved into the new house, and was still living in a different state when we needed to do the rekeying, and he was totally able to roll with my needs and met my father in law to help handle the work. Got a call explaining all the details and issues he came upon, and we handled it all easily. Would definitely recommend, and will be calling for future work as needed.

I contacted Dave to come to my home to mount a new flatscreen television and even though it was a…read moresmall job, he happily accepted the job and worked it into his schedule. He brought a bracket and retrofitted it for the size of television that I had and very neatly and cleanly did the install and addressed another A/V problem that I had in my home while he was here. I definitely would use Dave again and Future Communications for any other jobs that I have because he was very knowledgeable and a pro to work with.

Dave Merman at Future Communications is expert,experienced and adept at the latest electronic…read moreTechnology for home theater with all the trimmings. He provides an upfront estimate and sticks to it and painlessly installs new equipment; reconfigures existing equipment, augments it and before you know it you have a state-of-the-art installation. I highly recommend Future Communications for all of your home theater and electronic installation/security needs! I give this organization five stars! Joseph Friedman, Shadyside, Pittsburgh Pennsylvania.

I visited this Xfinity location twice within the last couple weeks and had two different…read moreexperiences. The first day was a weekday before dinner. I had to pick up a modem, which customer service over the phone told me I could just walk in to get. I was greeted by an employee who checked me in and stuck me in a queue of people waiting for service. I probably waited at least 15-20 mins before I was called over. They didn't have the equipment ready and I waited another 5-10 mins for them to package up one piece of equipment. The other visit was much quicker. This was a Saturday around 11am. I was checked in and only waited about 10 mins before I was called over to return some older equipment. The staff was friendly both visits and they did say that you could use the QR code on the window to schedule an appointment to get faster service. I just think pick up/drop off of equipment should be a separate area from everything else. It takes 2 seconds vs someone setting up a new device.

Had to get a new phone here because my last one was stolen. Customer service kept cracking jokes at…read morethat, which was whatever, but when it was time to get a new phone they didn't tell me that it would be shipped to my parents (account holders) address and not able to be picked up in the store, even though I paid in full on the spot. The rep then blatantly lied about being able to reroute the phone to a fedex facility to pick up. Bad experience overall.

Guardian Protection installed the alarm system in our new home some years ago. I called them…read morerecently to inquire about a repair. The woman who answered the call advised that I was not registered with them and they could not service my system. No offer to from her to rectify the situation. Judging from the reviews I decided to call another alarm company and they agreed to make the repair at a reasonable price.

I feel like my story is the same as many others. I signed up in 2013 and was OK with signing a 5…read moreyear contract in return for free equipment and install. However, the warranty on that equipment doesn't last long and then they want more money to fix anything that breaks. Then, as soon as that 5 years was up, they jack up your rate with no notice. I called in back then to ask if there was any way tog et the old rate back and they agreed to lower it. The lady was super smooth - told me I just had sign some paperwork for the discount and here it was another 5 year contract. Unlike some others I see on here, I did actually notice and told her I was not interested to sign a contract - that I was just go with a cheaper company. She then heavily implied that this was just a formality and she just needed the paperwork for her files to get the discount through. It was COVID and I was tired and dumb and believed her. Now of course my 10 year old equipment is completely non-functional and we no longer even need the system in our new place and we are getting charged a fee to cancel. Any company that relies on early termination fees to keep their customers STAY AWAY. Go with Simplisafe. You'd honestly be better off putting the equipment on credit than taking free equipment from these people.

They installed a full house (3 story) system during a major renovation. They perfectly coordinated…read morewith our GC with no issues. We just signed the contract and the alarm system was integrated into the construction plans. So far, about 6 months into owning the system, it works exactly as you would expect.

Our business is under State Security from Verona, PA. For service calls, they do not answer their…read morephone no matter what time of the day you call during business hours, you will always leave a message and wait for a return phone call. We have had several alarms going off at out offices since Sunday and we were promised a service call that never happened. We had to call several times to try to get this rectified because we can't work with this constant ringing and alarms, it is so annoying! They want to take your money, install and run. There are better companies out there who are interested in their customers and helping them get any issue resolved. This company is not one of them. Good luck with your search!

We were in need of a new security camera/door lock system for our Daycare. Chad was able to go…read moreover our options and supply us with a wonderful system at a reasonable price. His company came in and were very clean. They made sure to be considerate of our children and families. We couldn't be happier! Highly recommend!

From the owner: We service both residential and commercial properties focusing on your Network/Low Voltage needs…read moresuch as Data Cabling, CCTV, Audio/Visual, Drive Thru, Point Of Sale, Smart Home etc. We are a family owned and operated business with years of experience ready to tackle your current issue, or next project. From Home to Headquarters- We've got you wired.

Don't know what has happened to this company. Used to be well run, but now the customer service is…read morenon-existent. Made 4 calls to the sales department to request a service call to upgrade our system. Was on hold for so long had to leave voicemails all 4 times I called. None of my calls were ever returned! The last straw was while out of town we received a text stating that our alarm had been tripped. The monitoring center for Vector never called the police! We ended up calling them directly ourselves! Thankfully, it was a false alarm. But what good is a security company that doesn't dispatch the police? Wanted to make a complaint to someone higher up in the company but no one ever picks up or returns a phone call. Attempting to transfer our service to ADT or Guardian. Can't happen soon enough!

We had a problem because the telephone was not connecting which I assume that meant the fire,…read morepolice etc would not get an alert. A nice technician came up and installed 3 new pads that had wonderful pictures but still we had notices that the phone was not connected, which I assume means nothing was going to the police, fire etc, The system is usless except for the door dings. We did have a false alarm for fire today with no basis. We went with Vector for over 39 years but we are getting out of this because this company is a wreck and can't deliver basic services.

Very responsive & friendly ! Was able to get me scheduled immediately & finished the job quickly…read more Such a good experience !

We needed a TV mounted in our new office suite's conference room. After searching for someone to do…read morethis job, "I Know 2 Guys," was recommended by Home Advisor. Clarence and Tony were knowledgeable, efficient, and did a great job at a reasonable price. I highly recommend them!