I will not leave a complete review yet, except to say that I am very dissatisfied with my…read moremulti-visit experience of dental and personal caring at Dr. Rea's office in Herrin, Illinois. As soon as I registered my very first complaint, as a result of a bloody tongue every night since his care, he FIRED ME as a patient. He refuses to complete our plan of treatment, or to fix the harm he has done. I tried to appeal to him, but he was resolute in his being offended by my complaint. I am hoping he will make it right. I feel deeply insulted by his immediate and uncompromising responce to my complaint, which I have Never levied, upon ANY doctor, even after 28 surgeries following a car crash.

I was referred to Dr. Rea by my husband who has been seeing the doctor for about 2 years. Hesitant…read moreto leave my dentist of 27 years, I decided to give Dr Rea a try and I am SO glad I did! This was one of the best dental appointments I've ever had with a very through exam, personalized care, and an excellent cleaning! I highly recommend this practice to anyone looking for basic dental services. A few things to note about Dr. Rea's practice: -Very friendly, professional and accommodating staff. -Facility is clean and up to date with modern dentistry tools, free wifi, appointment reminders via text, and TVs at every patient station -Dr Rea and his staff give excellent detail on dentistry procedures thoroughly explaining the process, long term care, and additional services that may be needed in the future -Customized dental care based on the needs or suggestions of the patient -Very reasonable pricing -Staff has extensive knowledge around coverages provided by national dental insurance plans and creates on the spot quotes for immediate and future treatment plans

From the moment I walked in - I was treated with such respect and kindness. The doctor is very…read moregentle, and I highly recommend this practice. Thank you, Dr. Jallad, for helping me with my dental emergency.

Was able to make an appointment for cleaning and checkup very quickly. They don't take insurance…read moreand you must file claims yourself. Will find out how successful that is. Overall, was a good experience except for the assistant helping me had spelling issues.

After calling to enquirer about a typical 6 month cleaning. I eventually gave up, and called…read moreelsewhere. The women who answered the phone was awful! She wouldn't let me get a word in. Interrupted me every time I tried to speak. She also let me know that you must first come in for an 80 minute consultation. Then they will schedule an appointment. I had never heard of such a thing, and was trying to ask if insurances (in general) cover the 80 minute consult. She got defensive and started saying how the dentist was more thorough and If I wanted to go to a dentist that was not that thorough.... On and on. She was very matter of fact, and confrontational. I called enquiring about a teeth cleaning. Not to be fought with, and interrupted on the phone by someone I am about to give my money to. Steer clear! Unless you like condescending. UPDATE: Dentist James Rea in Herrin, Illinois is a great alternative.

From the owner: Our family-oriented practice is a great place to visit! Our vision is to provide quality,…read morecomprehensive family dentistry for every patient. We utilize advanced technologies and methods to ensure your dental care is efficient and comfortable. Our office's warm décor, appointment scheduling, payment plans, and personalized procedures all reflect our dedication to providing our patients with what they want and need. Knowing our patients welcome a more comfortable dental experience we have introduced NuCalm as a safe, all-natural way to a more relaxing dental visit. We also offer Lumineers...for the smile you've always wanted!

Dr. Massie is an awesome dentist! His office staff are extremely friendly. I hate going to the…read moreDentist but I can honestly say that I don't dread it as much, now that I have found Dr. Massie. Highly recommend!

Had an absolutely wonderful visit to Massie Dental!…read more Let me preface this review by saying that my previous dental visit (at another local office) did not go well at all - I had gone in for what was a routine cleaning (my first at that particular office) and left 5 hours later being told my wisdom teeth needed out immediately, I had two cavities on said wisdom teeth, and had undergone a deep-gum cleaning of my entire mouth which cost me around $1100 out of pocket. So I was a bit hesitant to visit the dentist again. I decided to try somewhere else, and I was highly recommended to Dr. Massie's practice. Everything about my visit to Dr. Massie's office was significantly better. They really make you feel comfortable there. I appreciated Dr. Massie coming in and explaining everything after an exam from the hygienist, as well as answering some questions I had. He took his time and didn't feel rushed at all. After that, I had my cleaning from the hygienist, which while is never the most truly pleasant thing, was comfortable and super easy to get through. I have recommended this practice to multiple people thus far and will continue to do so, simply because I was so impressed and happy with my visit.

The dental hygienist was great, Dr Massie was OK. However when you go to a dentist they should…read morecheck your insurance before they do ANYTHING. Carrol at the front desk top me that they took my insurance (Blue Cross). Two months later I got a bill for over 500.00. Whoops they don't take MY Blue Cross. They should have checked.

Judgement free and welcoming! Not sure why this office is reviewed so negatively. I have had a…read moregreat experience with all of the staff and the one phone call I had to make was answered quickly. I felt that they could have explained my treatment plan better as I didn't realize that parts of it were optional add-ons and parts of it were necessary (Google to the rescue). However, it was very easy to change my treatment plan and the extras were not pushed any further. Everyone was very welcoming and friendly. Marissa did my deep clean and she was amazing! I have severe anxiety surrounding the dentist and after I brought is up she comforted me and made sure I understood the steps of what she was doing. She frequently checked in with me to see how my anxiety was doing and if anything hurt. 10/10 for Marissa!! By far the best dentist office experience I have had.

If I could give this business 0 stars I would. Disgusting inside, not clean. I brought that to the…read moretech's attention, she brought the manager in who yelled and then chased us out of the building screaming she was going to call the cops... I'm not the one that's dirty honey! Gross. Will never set foot not recommend to anyone.

Dr. Fredrickson is incredibly knowledgeable, well-informed and gentle and hasn't ever pressured us…read moreinto any unnecessary treatments. His assistant, Deanna is always kind, thorough and makes you feel at ease and comfortable. The front desk staff is equally as friendly and helpful. We are so grateful to have found such a caring and professional dental practice.

i'm old... I've been to a lot of dentists through my years. This was probably the best dental…read moreexperience I've ever had. I've had previously had my teeth cleaned at their office by a dental hygienist, but this was the first time I had services from Dr. Fredrickson, himself. All of the staff are very friendly, which is a plus, of course, but I was so impressed with the whole tooth filling process. I hardly was seated in the waiting room before they called me in to start my work. Everything was painless, well timed, and done with precision. Dr. Fredrickson, and the dental assistant worked seamlessly together, so my appointment took hardly any time at all. And I'm totally impressed that even with it being a brand new filling, I can run my tongue over any of my teeth and not be able to find the one that was filled. There are no rough edges or excessive filling material or anything but a slick, good feeling tooth - and it feels perfect when I bite down or chew. I would certainly recommend their office and Dr. Fredrickson, to anyone looking to find a good dental group/program.

Hey, Ya'll! I wanted to give a special shout-out to the phenomenal staff of Dogwood Dental Care in…read moreCarbondale, IL. The building is accessible, and the lobby and reception area are inviting and clean; they even have free coffee and purified water! I love the warm and professional attention I receive whenever I am there. In addition, they accept most insurance plans and have some of the newest and greatest technology to ensure customers get the best dental care around. I highly recommend Dr. Harpreet Kaur and her fabulous team at Dogwood Dental Care if you are looking for a general dentist in the Carbondale area. Need more proof of how great they are? Look at my gorgeous smile! When you book your appointment, tell them Kindra R. Speech sent ya!

Dr. Kaur Harpreet and most of her MEDICAL staff are great!…read moreThe front office not so much...I have requested copies of my records including X-rays 3-4 times. Today I physically walked in to get records plus my latest treatment plan. This is when I was told of an outstanding bill that I had never received. Back on 10/04/2023 I was called and told there was a new balance so I requested a bill be sent to me with new balance. Never received it till today and had to request an itemized bill again! While waiting for the information one of the office workers had her baby sitting on her desk feeding her child. Car seat is in the middle of the floor behind front desk. Coat and purse has been thrown on an empty office chair. Maybe if the office staff was doing the job they are getting paid for everything would be a lot more organized and professional. The person I requested information from is trying to get it done but is having to go to the person feeding their child...does anyone know how to do the job they are being paid for?? I thought I was in a daycare maybe hair or nail salon not a professional medical office! Now that I have a bill I will be paying it then they will give me MY records! I wish Dr. Harpreet and her medical staff had the office support they deserve, professional, patient and friendly.

All three dentists have provided excellent dental care for me! Two members of the staff have…read morecleaned my teeth, and they have also given excellent care. I have been Dr. Main's patient for many years and have always been impressed with his professionalism and competency. I would recommend this practice to anyone. Another plus is that they operate on a timely basis.

First few visits were fine and the hygienists were very nice and professional, and explained my…read moreteeth looked fine and just needed cleaning. 3rd visit was with a young lady that was supposedly doing the 'deep cleaning' when in fact she was just drilling little holes in my teeth to cause me to pay them to fix. All this damage literally just came out of nowhere. She stated 'Oh, I don't know how the last two and the dentist missed it!?' Strange. Very dishonest, incompetent, unprofessional, and unpleasant woman. Surprised they would hire such an individual. This speaks volumes. Will never step foot in there again, and recommend others to do as such. Terrible.