Really happy with Dr. Malina and will make her the primary pediatrician for my kids. She was…read morecaring, personable and thorough, even finding out my previous Dr. Had missed one of my kids early shots.

My daughter had her first visit today with Dr. Malina. We were so pleased with the politness and…read morethroughness that she showed us. My daughter felt very comfortable and we didn't feel rushed at all. She seems genuinely concerned and attentive. I am so glad that I switched from her former pediatrician. We are definately here to stay.

Dr. Zaglin, I was…read morejust looking you up online as I wanted to stop by and say hello and I see you are retired. You took care of my firstborn in 1987, Chris Lopata. He had some lung issues after he was born, and you were so kind and caring, from day one. I will never forget how gentle you were with him and also with me as a first time mom. You are the best and I will always remember and be grateful for your care and concern for your patients, especially my son. You really are the best, most caring Pediatrician I have ever met and I feel so blessed to have found you to care for my son when he was born. If we had not moved to Newark, we would have been their doctor through their adolescent years. Congratulations on your retirement! Bonnie Lopata Newark, CA

Congrats on your retirement! My sons were so blessed to have you as their pediatrician from birth…read moreuntil adulthood. Simply the best, always took your time with my boys and they will always remember you. Enjoy, so well deserved.

Dr Dong is very responsible, always there for us…read more from regular to urgent matters would most definitely recommend

As long as the wait can be to see the doctor, I hope that it's because she is spending time with…read moreher patients. But yes, you do wait a really long time. We were there for an hour and a half and most of that was just waiting. A second doctor to the practice would definitely alleviate the long waits patients and their families have. That said, the doctor literally saw us for maybe 3 minutes. She checked my child with her stethoscope and that's pretty much it. In the pre-check in forms, I even wrote my concerns that my son might be autistic but didn't say it was anything to be worried about. This also told me that because I had to bring it up that she either never read my check-in forms or didn't care to discuss it. Almost everyone who has met my kid, including past teachers, and interacted with him expressed their concerns that he might on the autism spectrum. Dr. Dong is nice but that doesn't make up for lacking in other areas.

We just switched health care providers and this was one of our options. We have been with Kaiser…read morefor nearly 9 years and it was a difficult choice for us to move. If we could, we would have stayed with Kaiser, but that's not an option b/c the mister's work doesn't offer it. I logged into the health care providers site and there were over 100 doctors to choose from. OY! How the heck do I choose? Thankfully a friend of ours takes her children to BAP and she had 2 names of doctors that she would recommend. Thankfully those 2 doctors were listed in the names that were available to us. There is a rather large parking lot behind the medical building, but it seems that most of the employees park there. I was warned by my friend that sometimes getting a space can be a b!tch. Thankfully our appointment was at 9AM, so there were still a few parking spaces available. When we came out everything was full, and people were waiting for people to leave. *Note to self: Schedule early appointments. The waiting area space is okay. Lots of things for the kids to do which I'm not used to with Kaiser. The lilmiss went straight for the playhouse. Kids were playing with the various tables and the walls were appropriately decorated with children's artwork. There were a few magazines for the parents and plenty of books for the children. Unlike Kaiser we were seen right away. Which is nice. I didn't even get a chance to finish my paperwork. One thing I didn't like were the exam rooms. They seemed very dated, like they needed some TLC. Another thing was the infant scale was located all the out by the entrance. I was asked to remove my daughter's clothes and leave on her diaper and carry her out and around to the scales. Thankfully it wasn't too chilly, but still! The nurse weighed her with her diaper on too which I know was full and added some weight to her reading, inaccuracy. Either I'm too used to Kaiser or I just don't know. Normally we're given a sheet of paper for milestones to expect as well as height and weight written down. We're also given the option to schedule the next appointment, seeing as how it will be in another 2 months. I have my likes and dislikes for BAP, but I'm sure there will be some things that I need to get used to after being in a system like Kaiser for 9 years.

I have not written a review in years but felt compelled to write about my daughter's pediatrician,…read moreDr. Zaglin. Having come from an awful experience at Kaiser, I was looking for a competent, compassionate, and responsive pediatrician. Dr. Zaglin has far exceeded my expectations. The first appointment was the 18 month check up for my daughter. My daughter was very anxious and cried. Dr. Zaglin took the time to ease his way into her good graces and now when I ask if she wants to see Dr. Zaglin she says "Yes he gives stickers!" We have seen Dr. Zaglin three times since then and he has always been very caring towards my daughter. He speaks to her directly and gets her to warm up to him before he begins examining her. He also takes an interest in other non-medical issues like her sleep patterns and language development. At Kaiser they told me that her sleep issues were not their concern and not a health issue. THANK YOU Dr. ZAGLIN and your wonderful team for providing this first time mom with peace of mind that you truly have my child's best interest at heart.

Love Dr. Tanaka. She seems to genuinely care about my baby boy. If there's a urgency for your…read morechild to be seen they typically can get you in. Only comment I would like to add is that she will "highly recommend" the vaccines that are recommended by the CDC. I didn't want my son to have hep b and some others and she insisted on it and of course my husband agreed with her. My goal was to delay the vaccines not put it off all together. So if you are like me and want to delay the vaccines (spread them apart) then just be ready for some "lecturing"). Overall I would highly recommend this office. All the medical assistants are super friendly as well.

Dr. Tanaka represents the gold star in pediatric care IMO. We saw her after a particularly rough…read morefew days and she was extremely empathetic, thoughtful in her approach. Dr. Tanaka did an exceptional job communicating her thought process, asking for my input and answering all of my questions patiently. She called after hours to check up on how my daughter was doing, asked to see her the next day and gave me a thorough assessment of the progress that was being made the following day. You can tell she genuinely cares and was so happy to see my daughter's personality shine thought again. She went the extra mile for us by asking us to draw blood before prescribing steroids to increase the chances we were treating the right underlying symptoms/ issue. This added admin on her plate but I appreciated that she didn't go straight to treating my child without being more sure about the underlying cause.

Both of my daughters have been seeing Dr. Wan since they were born, and we have always had a…read morewonderful experience at this clinic. The office is clean, bright, and welcoming. The nurses are kind and polite, and Dr. Wan is very professional, patient, and caring. Our girls feel comfortable here, highly recommend!

Dr. Wan has been our pediatrician since our baby boy, Khai, was born -- and he has been nothing…read moreshort of exceptional. He always gives us the time we need to ask questions (and as new parents, we have a lot!). He listens patiently, never interrupts, and is incredibly attentive to every detail we share. One of the things we appreciate most is how approachable he is. He meets parents where they are -- whether we're asking about something we read online or just trying to make sense of newborn life. He never makes us feel silly for asking any question, no matter how small. Dr. Wan is also wonderfully pragmatic. He shares real-world examples from both his own experience and decades of medical practice, which helps us make informed, confident decisions. He's guided us on everything from when to allow visitors and how to handle family in town, to whether it's okay to take a newborn out to a restaurant. His clinic is spotless, calm, and never overcrowded -- something that really puts us at ease, especially with a newborn. The care team is equally fantastic: patient, gentle, and respectful of the time it takes to feed or change a baby before an appointment. They never rush us, and we always feel cared for. Dr. Wan and his team have also been there for us in moments of stress. On one occasion, after a virtual visit where we were worried we might need to go to the ER, Dr. Wan saw us in person within 45 minutes. He reassured us, equipped us with tools for next time, and helped us avoid unnecessary panic. That kind of accessibility and care is truly rare. If you're looking for a pediatrician who combines deep expertise, compassion, and real-world wisdom, Dr. Wan is the one. We're so grateful to have him guiding us through these early days of parenthood. Highly, highly recommend Dr. Wan and his amazing team.

My son has been seeing Dr. Berston since he was a newborn, and we truly couldn't ask for a better…read moredoctor. He is personable, genuine, and sincerely cares about his patients. As my son approaches adulthood at 17, I was worried about having to transition him to an adult physician, but thankfully Dr. Berston has assured us he will continue caring for him through college. We are so grateful for Dr. Berston and his entire care team--they are simply the best.

Dr. Berston was my doctor when I was a child, and now he cares for my three children. He is an…read moreexceptional and compassionate physician who truly listens to our concerns. He consistently goes above and beyond for his patients, making every visit a positive experience. It's always a pleasure to see him!

You can tell Dr. Fernandez really cares about her patients. She will give you whatever formula or…read moresupplements for free without even asking, and she's very thorough with check ups. When we needed a referral, she made sure her office took care of it as quickly as possible. We definitely recommend her if you've just had a little one or still have a kid who needs a pediatrician. We will probably be with her for a while.

Dr. Fernandez is absolutely fantastic! Yesterday was our first visit after transferring from kaiser…read moreand all I can say is WOW! She was absolutely amazing. She spent at least 30 minutes going over every detail about my 2 year old and our family history. She was so patient, kind and knowledgeable. My daughter typically is terrified of the doctors office but Dr. Fernandez was able to get her comfortable and calmed her nerves. From the moment we walked in everyone was fantastic and welcoming. My daughter left with a smile on her face and a lollipop and sticker in hand. I am so happy I found Dr.Fernandez and her staff. We found our family pediatrician and she's located only 5 minutes from our home. I will highly recommend her to all my friends and family that have kids. So recommend you check her out. Bonus: First time my daughter left without tears! The RN that pricked my daughter finger was super fast and efficient. I closed my daughters eyes and she was done within seconds. The medical assistant was also super professional and knowledgeable about insurance questions. I think she was the MA and reception. Thank you for giving myself, daughter and even grandma who joined me a great experience.

Dr. Avril Swan of Whole Family MD is a concierge physician and she is the gold standard in…read moreprimary care. You can't find better health care anywhere. She considers her patients to be partners in creating personalized health care. Since Ive been seeing Dr. Swan my health has improved DRAMATICALLY. Her front desk and office people ( Gaby and Rhedora) are kind and efficient and they get stuff done in a timely manner. This concierge medical practice is a lot less expensive than many that are out there. And for a reasonable fee I am experiencing the finest health care in my life!

Dr Swan is one of the most exceptional, compassionate and capable healthcare providers I have…read moreknown. I have the greatest confidence in the quality of her medical care. I feel very fortunate that she is my PCP .

Not the cheapest, but they make healthcare easy. The care is high quality. It's easy to get ahold…read moreof a doctor or nurse practitioner, and they can easily any referrals. If you can afford it, this is a great choice.

We signed up because they called this a "concierge" style model on the website. It's not really…read moreconcierge at all in my opinion. You pay a fee like $40/month I believe to join the practice. We ended up leaving after 2 months of our baby being born and went to another truly concierge-style pediatrician. The issues we had here was that 90% of our encounters were with a Nurse Practioner. Maybe I just got unlucky and never had an md available. The final straw was probably when my baby had his 2 month vaccine, ran a fever the same night, and the NP picked up the after hours call. She made us really nervous that something was extremely wrong even though it was just the vaccine. I mean after hours is for emergency. What if it was something worse- couldn't a doctor at least be on call? They also bill you for everything. I mean everything. Just sending an email with a photo of my baby's red bump, and then they ask to jump on a call for a few minutes just to tell me it's baby acne and then they bill $300-$400. Why not just respond via email. The same thing with asking basic questions like he's spitting up, constipated. Need to jump on a call and then get billed $300-$400. Money is not an issue for us but overtime it just seemed so ridiculous and prevented me from even wanting to email or call in. They also seem to love probiotics here. My baby had dry skin and the nurse told us to use probiotics to resolve it? He's spitting up, she told us to use probiotics. He's constipated. The solution was to use probiotics. My baby also developed a flat head. They sent us to physical therapy and to get advised for a helmet right away. At my new practice, the MD wanted to take a look at him first and then sent a referral to UCSF to get consultation with their cranio team. Anyway. I just felt like it's really cookie cutter here. Didn't feel like they cared about my baby at all. It's more like they provide good service. Yes someone will always respond to your email right away and answer your call. But just expect an NP or to be billed for every conversation you have with them.