Spocked this little spot when we headed to Walmart. They're off to the side in a small parking lot…read moreoff the main Walmart parking lot. It shares an entrance with a small food court and it was cute how someone had a party set up. One of the smaller locations I've been to but had a good enough variety of games for every age.

Huge Mahalo Nui Loa to Taire the manager for working with us during times of hardship having…read morecomplete understanding and support! The best costumer service, quick response and going over and beyond for our Ohana! Go support this local business and have fun while doing it!!! We can't wait to go back and celebrate our little one's birthday once our van is up and running and we again are so thankful for the service we have always received true aloha with every interaction with any of the staff and experiences! They do birthday parties ya'll they setup a table they have packaged deals! They have so much to offer your keiki so go!!!

They were so awesome. We were just visiting Hilo for the day and had an hour left before our flight…read moreback to Oahu. We walked in and they were closed for a private event. We started just talking story and they let my nephew climb for an hour while the party set up. I wish I got her name but she was so kind. Gave him pointers on how to climb and still went out of her way to make us feel welcome even though they were supposed to be closed. If ever we visit Hilo again we will definitely stop by. And if you are visiting they are worth going to! So much Aloha found there.

This is an amazing fun place for all ages. Our summer camp spent a few hours learning to climb and…read morehad a great time. No experience needed. The owners are on hand and so enthusiastic to help. Not to mention they provided lunch for our kids. They give back to the community and really do care about their climbers.

A terrific place to go to have fun and laugh. The…read moreatmosphere is soothing and relaxing. The fact that you can play pool brings an unforgettable experience. It's still in beginning phase but I see a bright future ahead.

Pilau manager and people working there with no aloha. Do not patronize with your $. I would give…read moreno stars if possible, shame on the manager for blocking in a mother with her two young children for parking there for 15 min and then blowing it up into a scene where the cops had to be called when she apologized and just wanted to leave.

I saw "Wicked" here Nov. 29 -- my first time in this theater. It may be the worst-run movie theater…read moreI've experienced in 68 years of living. I habitually arrive early, so I went into the theater and got into the refreshment line at 6:40, 20 minutes before the 7 pm show I had a ticket for (I had bought my ticket online about a week prior). It was crowded, as one might expect on a holiday weekend. And the line moved incredibly slowly: I finally had my drink and candy at 7:10, starting to worry that if I didn't get to my seat soon, I might miss the start of the movie. I glanced again at my ticket: Auditorium 5, seat E15, headed there immediately and went straight into the theater. But something was clearly wrong: The prior movie had just ended, final credits still rolling, at what was now about 7:13. And it clearly wasn't "Wicked." What the...? I looked around, didn't immediately see any helpful signage, so I asked a kid from the cleaning crew that was just entering the auditorium between shows. He said that "Wicked" was on screen 6, so I headed over there -- only to find that in that auditorium THERE WAS NO SEAT E15!!! Most of the audience was seated and trailers had started, but I had no seat. I looked frantically for anyone who looked like a manager -- no luck. So I went back to no. 5, bothered the cleaning crew again, and one of them said he could change my ticket. He looked up the show and found that a few seats were unsold, and gave me one of them. I finally got a seat -- not as good a seat as the one I'd paid for, but at least a seat -- about 30 seconds before "Wicked" started. There's no excuse for this. They had my email and had sent me my ticket that way. They could have notified anyone who had bought a ticket that the show had been moved to a different screen and seats might need to change, but apparently no one thought of it or cared enough to notify paying customers. I have no clue whether this place is always run this ineptly, but I will do my best not to find out.

I have just watched Avatar: Fire and Ash in 3D at the Regal theater in Hilo, Hawaii. There is Good…read moreand there is Bad. GOOD. The sound system seems improved from the last time I attended a couple of years ago. The surround spatial effects suggested to me it was a 7.1 digital system rather than a 5.1. It wasn't Dolby Atmos, however. There were no audible height sound effects. All of surround effects were spread laterally from the wall speakers located in the auditorium. BAD: It was not a premium visual presentation. Judging from the dimness of the image, with washed out color and low contrast, I would guess it was a 2K (1080) projector with aging xenon bulbs. But the show stopper for me was the lack of vertical alignment between the two images being projected for the 3D effect. This created a ghosting effect that almost looked sprocket jitter in a traditional film projector. It was clearly evident on titles with a vertical offset of a second image, It reduced the actual resolution. In my career I've worked in television and for a very large audio-video equipment manufacturer for both home and professional applications. I judged the actual image quality to be less than good 720P, much less 1080 or 4K. It was very disappointing and I pointed it out to someone at the concession stand, who followed me back to the auditorium and suggested initially I wasn't wearing the polarized glasses. It's an entirely different issue and after observing it, he said there was nothing he could do about it. I can't recommend the 3D auditorium 7 in this theater. You'll have a better experience with a standard projection.

Love GameStop! Great service here in Hawaii. Can't say the same for Washington tho! One of the…read moreemployees back in Washington took advantage of my low knowledge of Pokemon cards and somehow traded me a very low graded card worth about .48 cents for the card. And he took my Charizard without me knowing that's worth $60 raw! I was so furious but I stay|d away from there for karma will get him for me. Until we meet again my Charizard!

The quality of products available here is crap. The manager is a really terrible person. This place…read moreis a pigs stye & the service here sucks. I'd rather wait to travel off island to Oahu and get to a GameStop store over there then to ever do business here again. Don't support this store!!! No core values what so ever!

Good ass bowling alley food! Family friendly clean…read moreenvironment. Can let the keiks go cut loose and play video games while the parents can just kick back and chill before we all grind ono food

We went for karaoke. Never been to "hostless" karaoke. They just leave the karafun software on and…read morepeople bar code in. All the mics had dead batteries, and the place wasn't set up when we showed up at published start time. Then the system wasn't remotely calibrated or balanced. The bartender that helped us was doing his best but some boss somehow expected this poor kid to bartend in one room and set up karaoke simeltaneously in another. I wouldn't go back especially since there are so many friendlier, nicely run karaoke places in Kona. My friend grimaced at the house wine: it's a bowling alley I laughed ...you wanted a good chardonnay?

Small yet perfect place to entertain young kids while on the big island…read more I was visiting my sister on Big Island and wanted to treat my niece and nephew (5 and 11yo) to a fun day. They had been to the Fun Factory before and requested that we go there. The place was much smaller and a bit old-school compared to what we'd find at Dave & Buster's but the kids still had a blast. There is no kitchen, so there is no food or drinks, but plenty of prizes to trade in for tickets won. Reload cards work on a tier system - I forget the details but the more often you go, the more you'll be rewarded (discounted games etc). I would definitely take the kids there again.

I had such an amazing time and took my nieces. Chester helped us and gave us such an amazing…read moreexperience. He went out of our way the whole time to give us our money's worth. He is a quality employee. We loved our time here and not only was it clean and quality, but we had quality family time! Thank you Chester. See our pic!

I can't say enough favorable things about my family's experience with Hawaii Laser Tag. First, the…read moreowners Charles and Kim Overcash are amazing, kind and helpful people. Just good people! I had taken my 4 kids to play outdoor laser tag in Kona around Labor Day . At the time they were portable and came to where we were staying. At the time we had a total of 6 players. This time, December 7th we only had 3 players, which isn't ideal for a game. Without batting an eye, Kim called around and invited her own family members to play so that I could give my kids the game they love! It was so important to my family and I can't thank the Overcash's enough! The operational venue is outstanding! The lush forested area high in the clouds makes for a real-life experience and makes the game that much more challenging for the players! If you visit the Big Island and you're looking for an activity that doesn't involve water this is it! The price is $$ and worth it!

Super fun, very realistic battle setup. Great for kids 8 and up. Gear is top notch and works…read moreflawlessly. Owners were great, very accommodating, highly recommend. Also cool setting and close to Kona.

You will be surprised and delighted!…read more I have seen this show 5 times with different people. I keep coming back because Kozy's show continues to WOW my family and friends. His show continues to evolve, keeping the show fresh for any repeat guest like myself. Each group of friends are blown away by his talent, his charisma, and his showmanship. For tonight's group of family and friends, Kozy and this show was the talk the entire way home back to Kona. A great way to spend the evening when you are on the Big Island.

Great performance! His skill and humor gives you an evening to remember. Had a great time…read more Very limited seating (this is a good thing). Nice being so close and intimate.

Theater was clean and staff cordial. I am use to stadium style seating that recline was my only…read morebummer but it didn't deter the movie being played.

I got tickets and settled in for a nice movie with my family, but my shins were hitting the seat in…read morefront of me and it was very uncomfortable. I am 6 foot 1, 180 pounds, and this is the first time I've ever been to a movie theater that I literally couldn't fit into the seat seats. Got a refund for my ticket, the rest of our movie, family women and kids who were not crashing their knees and shins into the chair in front of them stayed and enjoyed it, even they're $10 sodas.