Good ass bowling alley food! Family friendly clean environment. Can let the keiks go cut loose and play video games while the parents can just kick back and chill before we all grind ono food read more

The owner of the business reached out and offered a sincere apology. I'm retired in over 4 Decades oh hospitality restaurants, and hotels and I believe that when the owner responds to a comment, they care about the product they produce. A manager isn't there 100% of the time, likely working to make it a better one. In hotels we hire, " Secret Shoppers", nobody in the hotel knows whom they are, so all employees must be performing at their best, because management wants to know where improvements can happen and they want to see how their employees deal with their customers. What I experienced should never had occurred. The Cashier took the order, we even talked about Cheese options, the cook seeing the order should have known cheese was part of the order itself. Fries likely were not fresh, but put onto the plate that had been ordered a bit earlier and a heat lamp did its best to keep the fries hot. The Cashier bringing the vegetable burger was told the cheese was missing from the order, so he took a slice of cheese from the cold refrigerator and added it to the burger. I like my cheese melted onto the sandwich. The fries just kept on losing temperature. What I thought was an opportunity to make it all right was blown by an associate that was told by the cashier that I wanted Beef Stew as a remedy. The Cashier had asked me what would I like instead and came back saying that her co-worker said exchanging my vegetable burger for beef stew with rice was absolutely impossible. Asking me what I would then like, I answered I wanted her to throw the order away.... And she did, I finally got what I wanted. I'm disappointed that the order was not prepared properly, that the cook was indifferent to his mistake and took a cold piece of cheese from the fridge to put on top of the burger- There was an opportunity for the Cashier to become the hero, she tried but lacked the perceived authority to needed to make a customer satisfied. No refund needed- i know what empowerment looks like- the cashier was on the right track, over ruled by a manager or supervisor that needs to be re-trained on customer service. If the owner does discuss this with her management team, especially supervisors that what our hotel motto was,"Do Whatever it takes ", then there will be great improvements and guest's satisfaction. Increasing to 3 stars because the owner reached out to me personally. I am returning in December, will update. I know the Cashier who took my order and I saw the person she asked if she could give me Beef Stew. I will be the Secret shopper in December- January 2027. read more

We went for karaoke. Never been to "hostless" karaoke. They just leave the karafun software on and people bar code in. All the mics had dead batteries, and the place wasn't set up when we showed up at published start time. Then the system wasn't remotely calibrated or balanced. The bartender that helped us was doing his best but some boss somehow expected this poor kid to bartend in one room and set up karaoke simeltaneously in another. I wouldn't go back especially since there are so many friendlier, nicely run karaoke places in Kona. My friend grimaced at the house wine: it's a bowling alley I laughed ...you wanted a good chardonnay? read more

At Chubby's diner, inside KBXtreme:: Great, friendly service from the two sweet ladies at the counter. AMAZING Traditional Hawaiian food!! We had Kalua Pork & Cabbage with fried rice & macaroni salad and Loco Moco with Kalua Pork with white rice - both were SUPER DELICIOUS!! Also enjoy the banana lumpia - yes, I said banana lumpia! - for dessert! Very casual atmosphere, food & service were top-notch! FULLY RECOMMEND! read more

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Ambiance: 10/10 wether you're a family or a couple a great place to come in and have some fun. Bowling, games great food! This is like Aiea bowl on steroids! Service: was solid no complaints everyone was very nice and food came out at very reasonable time. My only thing I will say is the Katsu sauce is extra and I didn't see that anywhere on the menu but they let me know and gave it to me anyways so I appreciate that. Food: very good regardless of what the day calls for breakfast, lunch dinner. STAR of the show was the Teriyaki beef 12/10 recommend! Mix plate was the way to go for me. Katsu was also very good not oily and nice and crunchy. Rice was not soft or too hard cooked to my liking. Highly recommend this place give it a visit. Thank you for the aloha KBXtreme! read more

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Highly recommend making a visit here especially with kids. We had a couple hours before our flight home and looking for something to do in the area. My kids don't usually like to bowl but this time around, the incentive was getting tickets for every spare and strike they got. It made it more interactive and fun for them. It's a really nice bowling alley which also has an arcade and a diner next to it. Great customer service, too. read more

2 adults & Bowled 1hr & had 3 different lanes due to failure of equipment & mechanic was unavailable. Talk about breaking your stride... and a waste of my paid time! then to be placed by bumper bowlers & inattentive parents to lane etiquette was enough to say I'd probably never consider league bowling here. There were many open (10+) lanes but the FOH didn't care - it was about the BOH not being able to provide maintenance???!!. Lanes were mediocre at best and house balls were as expected chinked up beyond repair & shoes... Nevermind those we got were wore out & wouldn't give them to a homeless in need! Obviously don't come here expecting an oil pattern on open bowling... $55 wasted here by locals looking to be slightly entertained. Glad there are so many other venues to spend our money & time... one & done read more

Jus go and check it out. Always busy so go early!!! Great menu selection Bowl Eat Drink Play billiards Throw darts Jus go and have fun with family friend alike!! read more

We came in a super busy night so we weren't able to bowl but had some excellent food at chubby's diner!

For 2 games of bowling, $140+, for 1 pitcher of beer, $46.00. Terrible service, attitude, I'll never ever go back. Unreal....I been here on this Island for 20+years and I guarantee that I will NEVER EVER go back. What a terrible experience read more

Over priced and lanes break down. Keep in mind that shoe rental does not include socks even though it says shoes and socks. Staff isn't super friendly. Every time I make the trip over to come here I wish that I had gone to the one in Volcano instead. I am amending my stars to 3 stars due to Summer's kind response. And we did appreciate that the socks have bowling balls and pins on them, we just would have brought our own if the online reservation had not been confusing. read more

KBXtreme - Lane broke down but timer didn't stop - had to go to front desk before they added time back to our lane. - Bowling Near Me - Kailua-Kona, Hawaii

I'm just a tourist visiting, but I have a local friend on the island and she recommended this place to take my family. I was not disappointed. There's games, bowling, and food. It's really neat that you can get tickets for bowling. This was a nice touch bc after bowling, my son treated himself to a few Dino tattoos. Food is from a csfe and it's Hawaiian food!! The best bowling alley food you'll ever have. We enjoyed the kalua pork nachos! Tip: the smallest weight ball for kids are at the counter. read more

While I hate to write a negative review, I believe in providing honest feedback to help improve a local business that has so much potential. Our group of 14 visited on Friday night, and I'd like to share some observations that might be helpful for the management. First, the check-in process was quite challenging. The staff member at the front desk was not very welcoming, and her manner came across as abrupt. She was wearing a face mask, which is strange and off putting to a guest, and her tone was very soft, making it difficult to hear her instructions. Unfortunately, she informed us that we couldn't check in at our reserved time because the lanes weren't ready yet, and we had to wait to get shoes or make payments until the lanes were available. While I understand there can be delays, a warmer greeting and clearer communication would go a long way toward making guests feel more valued and appreciated. Regarding the shoes, we noticed that the rental pairs seemed heavily worn and stretched out--probably from extensive use. Upgrading to newer shoes or maintaining a cleaner inventory would greatly enhance the customer experience. On the positive side, the lanes themselves were in excellent condition, and we had a great time bowling. The bartenders were friendly, attentive, and added to our enjoyable experience. The overall atmosphere at the lanes was inviting, and we appreciated that part of our visit. However, I was a bit disappointed by the lack of promotional engagement or acknowledgment from the front desk staff, especially after paying a considerable fee -- around $275 for one hour across three lanes. The staff member took our payment and didn't even look up to say thank you or greet us afterwards. Small gestures like that can make a significant difference in how customers feel about their visit. Management: I believe staff training focused on customer service and communication would be very beneficial. Improving these areas and could help turn KB into a more lively and thriving hub. The venue was quite quiet on a Friday night, and I feel that with better engagement and hospitality, it could become a popular destination for locals and visitors alike. In conclusion, while there's room for growth, I see real potential here. The lanes are great, and the staff at the bar were excellent. I wish the management team success in making the bowling alley a vibrant, welcoming spot. With some attention to customer service, facility upkeep, and staff training, I believe this venue could truly shine as the go-to entertainment spot in Kona. read more

Portions are good but the level grease would knock out a healthy young person. After a few bites from their flavorful fish and chips, the rest was dumped after taking 4 paper towels to wring out excess oil and yet the fries and fish were still oily. Sorely disappointed. I do not recommend the fish and chips or fried fish. read more

KBXtreme - Drenched in oil!!!!! - Bowling Near Me - Kailua-Kona, Hawaii

Came visiting from Oahu. The food and service was excellent. Great place to bring your kids as they have karaoke, bowling, and a bar. We can't wait to visit again and come back! read more

Every time we are back home in Hawaii, we go here for their ramen. I did order their pizza but it was no different from a basic pizza, not bad. Stick with the ramen. The kids had fun bowling. Fun environment, and the employees are friendly. read more

KBXtreme - Ramen - Bowling Near Me - Kailua-Kona, Hawaii

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Go see Andrew at the bar, ask him to make you something off the menu (I chose tequila). Hes a very talented mixilogist. Similar to a Costco run for those who live on island when they visit kailua-kona.. seeing him should also be a must. read more

Great local entertainment spot for family members of all ages. Includes an arcade, karaoke and a great cafe.

This place is awesome for kids and adults! Also best place to get out of the sun when it's hot out! read more

KBXtreme - Bowling Near Me - Kailua-Kona, Hawaii

We ordered the hamburger steak and Korean chicken at the bar booth. The food came fast and it was delicious! Service was great, they are very friendly. read more

KBXtreme - Hamburger steak and Korean chicken. - Bowling Near Me - Kailua-Kona, Hawaii

0 stars!!! The workers are racists when it comes to service and tone of voice during conversation and cheat the kids with tickets when the parents aren't there to get the prizes with them. Managers are leading the racism and service. Sad truth if a place. read more

This bowling ally was Big Islands pride and joy. I've been to concerts here, and frequently took my kids to the arcade and bowling when we visited from Hilo. It's a modern bowling ally with an arcade, bar and billiards. Great setup but I was taken back upon my last visit. Things have slipped, and there's a sense of apathy floating around that has not gone unnoticed. The arcade is where things started off poorly, it's usually my daughters favorite part. It's not a huge arcade, but it has some fun games (when it works). To my surprise it seemed like half the arcade was out of order or malfunctioning. I counted, and it was a total of 15 which is bananas. It takes a very long time to get to that point where nobody is bothering to repair anything. If I had know the state of disrepair, I wouldn't have loaded a bunch of money on an arcade card. We ordered some food, and it was pretty disappointing. Mac and cheese tasted right out of velveta box but even that would have been better. The burgers were not good, chicken wings were not good. Staff inflexible, wouldn't allow more than one kind of sauce for the wings which seemed silly. One highlight was the fries, those were indeed tasty. The food seemed a lot better in past years. I also went to the bathroom to discover the handicap stall flooded with poop everywhere. Looks like it was there a longtime unattended. I highlighted the issue to the staff, and an hour later, still nothing. I told them a second time, and let them know that's pretty gross that nobody has bothered doing anything after it was brought up. Anyways, after loading up a card for the arcade, with half the machines broken, mostly bad food, and having to stare the unattended poop chillen in the bathroom floor, we decided to skip out early by opting out for bowling. read more

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This was honestly the last thing I thought I would do on a family vacation... But I'm glad we ended up coming while we vacationed in Kona! I'm pretty sure our intention was mainly to bowl but since there was a restaurant, I guess we got more than we bargained for! We do our fair share of bowling, so we pretty much have our groove down when it comes to this family activity. We have been to bad bowling alley's and definitely know what we like and don't like. Clean shoes for every size in the family, check. Balls that are 7lb or under (for baby doll), check. Lanes that have automated bumpers, check. Kids bowling ramp, check. Cosmic bowling with lights and music, check. All bases covered here! Not only did we have loads of fun bowling, but we played arcade games as well. And besides all that, there was the food. For all the fun we had that day, we really built up an appetite and alley food here just ended our day right. Fries, grilled cheese, Korean chicken, ox tail, and steak... all comfort foods for us! Everything was (no pun intended) RIGHT UP OUR ALLEY! Staff was all ok. Facility was clean. Parking is alright. All in all, we had a great experience here and whenever we visit Kona again we'll definitely have another family night here for sure. I recommend for everyone that loves food, bowling, games, or all of the above! read more

Fun fun fun! We had an awesome time in the arcade area and, the bowling was a blast. We came before cosmo bowl and stayed a little after. What a great place to spend time with your family. It was pricey both at the arcade (which alot of machines were out of order) and Bowling, but it's doable once a month or so. Avoid Chubbys, food is mediocre and tasteless. read more

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It's 26.00 per person for a party and NO FOOD. Basically 3 hours of bowling - ONE lane is 6 people- so do the math. No drinks, no food, JUST shoes and bowling ... Crazy. .. deeply disappointed Sadly I emailed twice, was left on hold for 45 Minutes see photo and no type of deal was offered. Oh how we want to spend money in your bar, and ordering food. But can someone please call me about that pricing? 808-220-3210 The fact that you responded made me raise you a star read more

My husband and I like to shoot pool and there are very few places that have pool tables. Every time we go one of the pool tables are broken and the one that works is slanted! To play the games you have to get tokens but most of the time the machines do not work to insert money, only a credit/debit card. We keep going back hoping that things will be fixed but they are not. Won't be going back anymore. read more

lanes are by the hour ($60!!)-NOT by the game- so be prepared to end a game without finishing- also fridays at 5 they turn off the lights and drop music video screens down just above the pins- so much for bowling....which is what we paid for- NOT a concert read more

There aren't many options on the island so it's nice that there is a bowling alley. I get it that it's difficult to find good help. These are both not valid reasons to have poor customer service and misleading pricing. Food: we ordered a 16" pizza for $26. Already overpriced. We received a 12" pizza. Upon asking why we were given the wrong pizza it was explained to me by a very standoffish server "I'm sorry you didn't hear when we told you that we are out of 16" pizzas. The crust is much better and that is why we charge the higher price. " Where do I start? First off the sorry was not a sorry. It was a demeaning interaction that was only mean to serve the server to save face. Secondly the menu should change if you are out of something. Thirdly charging $26 for a personal size pizza is crazy. So we had no choice but to purchase another personal pizza for the birthday party because there was no other choice. Thanks for making me feel terrible for questioning all this. You made a mistake by not communicating the change properly. How about saying something like "we are sorry about the mix up. How can we make it right?" Then we could have discussed options. Now I have to call my bank and dispute - out of principal. Our lane kept malfunctioning. For minutes at a time. The first instance I alerted the front desk and asked for more time because we were down for so long. They said sure. Only when I got back to the lane they added 4 minutes. We had been down for more than 10 already. The lane malfunctioned more. I asked again and was met with someone who acted as if I was being dishonest. I ended having to argue to get more time so we could finish our game. 1. Our lane was down for long periods 2. The bowling alley was more than half empty. 3. The attitude could have been totally different. Imagine if the person at the front desk said something like "I'm sorry your lane keeps going down. I understand it's not just about the time you are losing. How can we make this right?" To which I would have replied "thanks! Can you please just add enough time so we can finish our game?" It would have cost the alley nothing! And it would have made for a happy customer. All a customer wants is what they are told they should be getting. Mistakes happen. Problems happen. It's not about those issues, it's about how you make them right. I will think twice next time we have a birthday party. There are plenty of other places that would be happy with us spending $300 and not make us feel bad about it. read more

Collect one bazillion tickets and you can win an eraser, that silliness aside the place was clean and the staff were friendly. I was totally surprised by the food options inside. Get the friend avocados....get them. read more

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We made a reservation for cosmic bowling for 2 hours to celebrate our 2 granddaughters birthdays. Check in was fast and we got settled into our lane. Once we started bowling our lane had issues. The pin machine kept malfunctioning. Not picking up pins, pins were falling when being set up, machine was not sweeping pins, etc. we stopped by the desk several times to let them know of our issues which they said they'd call the engineers to look at it. Not once were we offered another lane and when I inquired about moving they were reluctant in making this an offer. So we continued to bowl and the issues continued to happen. I again stopped by the desk and was told they'd add time to our bowling for the inconvenience. Because of the issues we were having we were not able to complete at least 4 frames per bowler for each game. Well they never added any time to our game as they said they would and right at the end of the 2nd hour our lane closed down. It was busy and all lanes were full so I assume they ended our game so they could sell the lane to another party. I can't imagine you have league bowling with these crappy lanes. Left very disappointed. Will never return. . read more

Bored?? Kona Bowl is a Great fun place for bowling, having a few drinks and good food! Located behind Sack-n-Save Kona Bowl has everything for everyone, Arcade area, lots of flat screen TV's, Full bar, Restaurant,Karaoke Room and a room in back for small parties. After a night of drinking and bowling we tried out the oxtail soup from the restaurant(Chubby's Diner). I really don't know how they fit so much meat in one bowl! It's was really good drunk food! Check out their LauLau plate on weekends, Massive! Great spot for family and friends to get together and have a fun time! Check it out! read more

KBXtreme - Bowling Near Me - Kailua-Kona, Hawaii

The pot roast tasted really good but was hard. Last time I came it was so soft like it was just sitting in the pot for hours. Guess that means they have consistency problems. I'd go back if it was like the first time but not the second. What's the chance of a good two out of three?? Lines and service is understandably slow on a Friday night so I won't fault them for that. read more

Their ticket counter is not accurate, shorted us about 40 tickets. The bowling lanes are in desperate need of wax or refinishing, our shoes didn't slide at all! read more

To the manager: the food as absolutely disgusting served with a. Side of RUDE. On top of the horrible the prices are literally outrageous! Two kids meals 27.38 and I asked for a side of ranch and he tried to charge me 2.00 read more

Man this place was a disappointment. The food is lackluster, but I didn't come for food. We brought the kids to bowl and play some arcade games. The staff don't help at all. The machines are broken. The place is dirty. It's just bad. The staff for the arcade games are super rude. They also, know nothing about the games. Like literally. I asked what the tokens were for and the lady behind the counter said " I have no clue." The game manager is clearly on drugs, and the whole environment is weird. Don't bring your kids here, don't even come. It's a waste of time in such a beautiful island. Just go to the beach. read more

Awesome place, not your average bowling alley. The food is amazing, that's right the food is amazing! Friendly folks, great and efficient service. Has live concerts right in the bowling alley. Great bar lots of staff, always tending to all the people very efficiently. And great place for kids. Always go back and people I bring there are surprisingly impressed. read more

If you're looking for something fun to do late-night on The Big Island, check out KBXtreme. It's a great place to hang out "pau hana" (after work) or after a full day of exploring the Kona Coast while on your honeymoon! It's a family-friendly place with something for everyone - they have an arcade, you can play bowling, darts, shoot pool, watch sports, and sing karaoke. Or come for happy hour or your fourth meal (they offer breakfast all day)! They have an eatery inside called Chubby's Diner - it's solid. After an hour of bowling, my wife and I worked up an appetite and ordered a Cheeseburger & Fries and a two-item mixed plate with Kalua Pork & Cabbage & Chicken Katsu. Mahalo! read more

KBXtreme - Cheeseburger & Fries (top) and a two-item mixed plate with Kalua Pork & Cabbage and Chicken Katsu (bottom). - Bowling Near Me - Kailua-Kona, Hawaii

5 start for Hawaiian arcade! I always visit arcades and Espelly hunt down pinball machine's. This place is a bowling alley. A really nice one to be honest. It has new lane's and couches around the lane area. They have a large full bar and a food area. They have pool tables and arcade games. The arcade had a lot of new titles. I was a little suprised. They also had a few older games but nothing that stands out. Now for the bad everything game cost 4 tokens!! Geese a dollar a game is quite a bit to ask. I know these newer pinball's are always asking a dollar but they at least cost a lot more to maintain. They have two pins. A Walking dead and Iron man. Both are in really nice condition. The pins are over by the pool tables. They are not with the regular arcade games. The sad part is that the tilt is set WAY to tight. Walking dead and Iron man are both newer stern games that are made to play fast and dunk the ball a lot. That is becuase most pin players will give the game a nudge to keep the ball going. Nudging IS pinball. They need to loosen up the tilt just a bit. That way the game is a little more playable. I didn't try the food so can't comment. But you know, good on you for having working pins on location in Hawaii! I will add this location to pinballmap.com shortly. read more

Hawaiian heaven. Let me just say, I never EVER turn down an opportunity to eat here. Everything I've ever tried has been delicious! The teriyaki beef is tender and yummy beyond words. The short ribs are to die for. The fish is fresh. The korean chicken is bomb. The pancakes are tasty. I've been up down around and back on this menu and I'm always left satisfied. Even if they're busy, they still give you good service and you get your meal fast. You cant ask for moh betta. Ps. Don't skip out on the fried rice option! It's really good. read more

KBXtreme - Teriyaki beef to die for - Bowling Near Me - Kailua-Kona, Hawaii

I came to KB EXTREME for the first time and was amazed at how big the place was! Our bowling ally in Hilo recently closed down so our only choice is Volcano or KB! The kids loved it, the arcade is probably the same size of tilt in Puainako Shopping Center. Through word of mouth I've heard that they're food is something you don't want to miss. I had the oxtail and it was out of this world. The portion wasn't to overwhelming and could be easily shared amongst 2 people. What got me was the amount of meat that was given I counted at least 5-6 huge pieces of oxtail! Over all this place deserves 5 stars!!!! read more

KBXtreme - OxTail Soup - Bowling Near Me - Kailua-Kona, Hawaii