Oh my gosh looked for something to do to kill some time before our flight and decided to walk…read morearound Prince Kuhio Plaza. We love arcades and came across Tilt. Surprisingly stayed in here a while. Loved that they have old school coin pusher games that actually give back tokens to keep playing and not just tickets to redeem. It was a little warm in there but it wasn't super busy so it was manageable. This location was bigger than I thought and has such a variety of games. Loved that it seems well maintained. Clean throughout and no games were out of order. The two girls working were constantly walking throughout and were friendly. Would definitely come back.

Great place to blow off steam when stressed or just have free time to play games. I like to win…read moretickets to buy more things or just to get snacks. I'm determined to win that 5k ticket one day. Still have 2k tickets from a year or less. I just buy snacks when I'm broke broke lol. I would like to beat my score at basketball I think my personal best is 42 or 44 I forgot on the still ones. I need to go back asap to win a gift for my daughter. I showed ex pics and she told me what to win her. So gotta go try soon. I would sometimes just go to talk with friendly staff without playing games and look around at any new games they have. I think they're adding more new games. Can't wait to maybe play them when I can. Love this place! Granted it's only arcade in Hilo so best on the East!

Spocked this little spot when we headed to Walmart. They're off to the side in a small parking lot…read moreoff the main Walmart parking lot. It shares an entrance with a small food court and it was cute how someone had a party set up. One of the smaller locations I've been to but had a good enough variety of games for every age.

Huge Mahalo Nui Loa to Taire the manager for working with us during times of hardship having…read morecomplete understanding and support! The best costumer service, quick response and going over and beyond for our Ohana! Go support this local business and have fun while doing it!!! We can't wait to go back and celebrate our little one's birthday once our van is up and running and we again are so thankful for the service we have always received true aloha with every interaction with any of the staff and experiences! They do birthday parties ya'll they setup a table they have packaged deals! They have so much to offer your keiki so go!!!

They were so awesome. We were just visiting Hilo for the day and had an hour left before our flight…read moreback to Oahu. We walked in and they were closed for a private event. We started just talking story and they let my nephew climb for an hour while the party set up. I wish I got her name but she was so kind. Gave him pointers on how to climb and still went out of her way to make us feel welcome even though they were supposed to be closed. If ever we visit Hilo again we will definitely stop by. And if you are visiting they are worth going to! So much Aloha found there.

Discovered this place in Hilo. As you know not many family activities can be found in Hilo. This…read morewas like finding a diamond in the rough! If you want to find some place fun for the family or get the kids out to do some fun activities this is the place! My kids loved it! Great to see them learn to climb and challenge themselves. Very safe! Sign waivers and follow the rules everyone will be fine! They also have virtual reality games too! This was a lot more fun than fun factory and cheaper! Support this business not many like this in Hilo!

Every town needs a solid pool room. Scooting around the island, we had an itch to play some pool,…read moreand were very pleased to find 808. Love the pretty colors of the balls! Lots of tables, chill vibes.

Pilau manager and people working there with no aloha. Do not patronize with your $. I would give…read moreno stars if possible, shame on the manager for blocking in a mother with her two young children for parking there for 15 min and then blowing it up into a scene where the cops had to be called when she apologized and just wanted to leave.

I'm new in town and grateful there's at least a movie theater to go to! I took my toddler to his…read morefirst ever movie to watch Toy Story 5 and he loved it! The seats were okay, he is small and kept getting sucked back but we adjusted and made it work. It wasn't busy at all which was shocking since it was opening day. Overall we had lots of fun. Employees were friendly, popcorn was delicious and we had a blast! They even had photo ops in the lobby with the characters on the props. Restrooms were also clean. We will be back as long as the theater is around!

I saw "Wicked" here Nov. 29 -- my first time in this theater. It may be the worst-run movie theater…read moreI've experienced in 68 years of living. I habitually arrive early, so I went into the theater and got into the refreshment line at 6:40, 20 minutes before the 7 pm show I had a ticket for (I had bought my ticket online about a week prior). It was crowded, as one might expect on a holiday weekend. And the line moved incredibly slowly: I finally had my drink and candy at 7:10, starting to worry that if I didn't get to my seat soon, I might miss the start of the movie. I glanced again at my ticket: Auditorium 5, seat E15, headed there immediately and went straight into the theater. But something was clearly wrong: The prior movie had just ended, final credits still rolling, at what was now about 7:13. And it clearly wasn't "Wicked." What the...? I looked around, didn't immediately see any helpful signage, so I asked a kid from the cleaning crew that was just entering the auditorium between shows. He said that "Wicked" was on screen 6, so I headed over there -- only to find that in that auditorium THERE WAS NO SEAT E15!!! Most of the audience was seated and trailers had started, but I had no seat. I looked frantically for anyone who looked like a manager -- no luck. So I went back to no. 5, bothered the cleaning crew again, and one of them said he could change my ticket. He looked up the show and found that a few seats were unsold, and gave me one of them. I finally got a seat -- not as good a seat as the one I'd paid for, but at least a seat -- about 30 seconds before "Wicked" started. There's no excuse for this. They had my email and had sent me my ticket that way. They could have notified anyone who had bought a ticket that the show had been moved to a different screen and seats might need to change, but apparently no one thought of it or cared enough to notify paying customers. I have no clue whether this place is always run this ineptly, but I will do my best not to find out.

Love GameStop! Great service here in Hawaii. Can't say the same for Washington tho! One of the…read moreemployees back in Washington took advantage of my low knowledge of Pokemon cards and somehow traded me a very low graded card worth about .48 cents for the card. And he took my Charizard without me knowing that's worth $60 raw! I was so furious but I stay|d away from there for karma will get him for me. Until we meet again my Charizard!

Went in and preordered a game. They said it would take about a week to come in. A month and a half…read moregoes by so I go in to talk to them to see if they just forgot to call me. I get in there and they tell me someone sold my copy. Instead of waiting again I just ask for a Refund. The guy couldn't figure out how to refund me since I paid cash?! So he orders me another copy of the game and says it should be in the store in a week and they will call me. He verified my phone number. Weeks go by so I call in to check rather than driving 45 minutes to find out they don't have it. The guy on the phone said they don't have it because someone sold it!! I tell him this has already happened and he sees when I originally preordered. He promises to order the game and make sure he calls. The store calls within a week this time. I go into the store to pick up and I guess third times a charm. They struggle to find it but at least it was there. I know to only order games online now. Not sure what happened to this store that I used to live so much. Sad.

We went for karaoke. Never been to "hostless" karaoke. They just leave the karafun software on and…read morepeople bar code in. All the mics had dead batteries, and the place wasn't set up when we showed up at published start time. Then the system wasn't remotely calibrated or balanced. The bartender that helped us was doing his best but some boss somehow expected this poor kid to bartend in one room and set up karaoke simeltaneously in another. I wouldn't go back especially since there are so many friendlier, nicely run karaoke places in Kona. My friend grimaced at the house wine: it's a bowling alley I laughed ...you wanted a good chardonnay?

Good ass bowling alley food! Family friendly clean…read moreenvironment. Can let the keiks go cut loose and play video games while the parents can just kick back and chill before we all grind ono food

Small yet perfect place to entertain young kids while on the big island…read more I was visiting my sister on Big Island and wanted to treat my niece and nephew (5 and 11yo) to a fun day. They had been to the Fun Factory before and requested that we go there. The place was much smaller and a bit old-school compared to what we'd find at Dave & Buster's but the kids still had a blast. There is no kitchen, so there is no food or drinks, but plenty of prizes to trade in for tickets won. Reload cards work on a tier system - I forget the details but the more often you go, the more you'll be rewarded (discounted games etc). I would definitely take the kids there again.

I had such an amazing time and took my nieces. Chester helped us and gave us such an amazing…read moreexperience. He went out of our way the whole time to give us our money's worth. He is a quality employee. We loved our time here and not only was it clean and quality, but we had quality family time! Thank you Chester. See our pic!

I can't say enough favorable things about my family's experience with Hawaii Laser Tag. First, the…read moreowners Charles and Kim Overcash are amazing, kind and helpful people. Just good people! I had taken my 4 kids to play outdoor laser tag in Kona around Labor Day . At the time they were portable and came to where we were staying. At the time we had a total of 6 players. This time, December 7th we only had 3 players, which isn't ideal for a game. Without batting an eye, Kim called around and invited her own family members to play so that I could give my kids the game they love! It was so important to my family and I can't thank the Overcash's enough! The operational venue is outstanding! The lush forested area high in the clouds makes for a real-life experience and makes the game that much more challenging for the players! If you visit the Big Island and you're looking for an activity that doesn't involve water this is it! The price is $$ and worth it!

Super fun, very realistic battle setup. Great for kids 8 and up. Gear is top notch and works…read moreflawlessly. Owners were great, very accommodating, highly recommend. Also cool setting and close to Kona.

My wife and I did not know about Kozy until we wandered by recently. Kozy welcomed us into his…read moreintimate theater and invited us to the show that night. We are not particularly fans of "magic" but it turns out the experience was much more than simply magic. To put it mildly, Kozy was a total kick in the A**!!! He's smart, witty and funny, all the while maintaining an intimate "living room" feel. By the way, he's also an incredible magician. We are looking forward to bringing our friends and family when they visit. While we love living here, there are not many high quality entertainment opportunities of this caliber. We highly recommend this show whether you are a local or a visitor.

Great performance! His skill and humor gives you an evening to remember. Had a great time…read more Very limited seating (this is a good thing). Nice being so close and intimate.