The difference in Companies couldnt be more evident than what I experienced today. My 17- year-old…read morewater heater burst in the middle of the night, my son was able to shut the water off but to the whole house. I called 4 different Companies for prices and got a huge range, but more importantly the knowledge, politeness, professionalism of Merz ( Josiah) exceeded all the others, as well as having the best price. They even helped me get water to the house(without heating) for now while I wait to get my finances gathered. I will go to this Company any day of the week over others. Personality goes a very long way and you can tell when people talk down to you or try to get one over on you. I am currently waiting on financing and as soon as get it arranged I look forward having them install my new water heater.

Mertz Plumbing installed a battery powered back up sump pump in our home. They did a fantastic job…read moreat a reasonable cost. Thank you Mertz.

Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

Hayden was very knowledgeable, polite, professional and did a great job! He clearly explained the…read moretroubleshooting process and reason we were having issues with our AC (low coolant). Many of my neighbors recommended Borchelt and I can see why.

Unfortunately for me, and my pocket book the person living in my house called WC Borchelt & Sons to…read morefix a leaky tub and sink faucet. The tub was fixed without incident. Their plumber attacked an enameled color-matched faucet with a bare metal wrench and badly damaged the paint surface. He did offer to come back later and replace the faucet. I turned their offer down, as he did not specify with what quality level of faucet he would use, but more importantly not wanting anyone from their company in my house again to potentially do more damage.

Jamie was very responsive when we requested a quote for our project. He sent his electrician, Ben,…read moreout to do a general inspection & give us an in-person quote within a few days. We had quite a few things we needed done. Ben was great! Very friendly and you can tell he takes pride in his work. He spent pretty much an entire Saturday doing all of these for us & we couldn't be more thankful. Everything looks & works great. The pictures speak for themselves. He also anchored loose wiring in the attic which I am unable to get a photo of. Very reasonably priced for quality work. We will definitely be reaching out to Ben & Jamie in the future!

Great repair job for our Samsung dryer!! Thanks for the quick fix and the added vent clean.read more

Prompt, professional, and friendly. Cost is about average. You get what you pay for and it's…read moreworth it.

I filled out the form on their own website and never got a response for service. The icon is on the…read moreright side of their website and when you put the cursor on it, it says we would love to hear from you. They must not want the business. Too late now.

We needed to replace our furnace/AC system and got quotes from several companies including Gibson…read more All three quotes were for the exact same equipment and all were within ~$500 of each other ($15-16K). We requested an upgraded system with higher efficiency which cost more than the cheapest system because energy efficiency is important to us. Dave was on time for his appointment, organized and thorough in looking over our existing system and the layout of our home, vents and returns. He also suggested we increase the size of our AC even before I mentioned that on really hot summer days it would get up to 80* with the AC constantly running. He matched one aspect of another company's offer. He explained his proposal welll and we ultimately went with Gibson. The installers were very efficient and thorough and cleaned up after themselves. They made sure I was connected via the manufacturer's app and that I understood how to operate the system. Dave and the two installers displayed professionalism throughout.

Semi annual check on our hvac Brandon did an excellent job…read more Was extremely thorough as well as courteous and willing to explain everything he did to me. Gibson has always been 5 star with us 9 years in a row.

I had some ideas in mind about putting a new faucet in my master bathroom. I also had old turn…read morevalves for the water that I wanted to replace. I went in and scheduled my appointment with Steve at northside. When my technician arrived Matt who I had been here before I asked him a lot of questions because I wasn't sure if what I wanted to do would work. He guided me in the right direction and he did the best thing for me. Hats off to Matt it's great to work with him! Very personable and conscious of my home and is always very respectful. I love using Northside they are the best in town! Great job!

Working on my bathroom remodel and couldn't find hardware to match up to what was plumbed in. Chad…read moregot me hooked up with the right stuff also ordered in an additional part and called when it came in. Appreciate it you guys were the only ones in town that had what I needed!

A-1 Sewer company!!!!!!!!!!!!…read more I just want to thank you guys for running an honest and trusting company for the greater Fort Wayne Area! I had a "big name" company come and quote me $10,000 for my main to be replaced, they had to come out twice as the first tech was not as experienced, 2nd team left and didn't put my clean out cap back on. Chris from A1 came out as expected, heard my experience and went to work, not only is the flow restored he gave tips on how to help me PREVENT them from coming back out. A1 Amazing service and I will continue to sing your praises and refer you to all my friends, family and anyone else that cares about their pocketbook and hiring a trustworthy company!

This company is awful and the owner Maury is a rude, nasty man. The knowingly SEVERED our line…read morewhile doing some work for our neighbor and when we called them, not aware yet, they had notes of this and still charged us for a scope then after many questions admitted that they cut our line, asked us to pay for the work as Maury doesn't want to "eat the price". We said hell no and when asked for a refund for the scoping since this wasn't our fault, he lied and threatened to charge us for the neighbors work and said we caused some of it. It was a break in a 90+ year old pipe which is at fault of no one. Said it's a small price we have to pay, never once did Maury apologize for the mistake, call us, explain anything or come to our door. We also are told that he had to have permission to cut a line and a permit. which he would not have gotten as our line would have been deemed in use. He was going to make us sit with human waste in our basement where my kids have rooms, for a week and turned his phone off when we called to see that we get moved up as NONE of this was our fault and we were left in the dark. His manger got us on the schedule a day earlier which is the only reason I'd give less than half a star if this website didn't make me. We have yet to hear from maury or anyone at the company with an apology or even one word. Never ever ever use this crooked man for your services! Here are some photos of what he left us with!