Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

A somewhat urgent request, but we are on a routine-maintenance "subscription" plan with Summers…read more We have used Summers for the past 3 years for HVAC checkups, disposal replacement, hookup of a new gas stove, and bathroom plumbing issues. I always learn a little from their techs, although I occasionally feel a little sales pressure for system replacements. Today's call for help with outage of a fairly new water heater was answered by a technician arriving in about one hour. The problem was simple, the service call was only $59, and it was explained how to easily avoid the recurrence.

I requested a quote for my HVAC system to have it maintenanced and the ductwork cleaned. We…read morescheduled an appointment, a text message that morning was sent, he would be at my home in 10 to 30 minutes. It had been 50 min later. I sent a text inquiring if they're was a change in their schedule. I was notified the service man had been knocking at the door with no response. So he left they did not call. They did not text me to see why I did not answer the door. He went to the wrong address...that was two hours of my time that was wasted and they wanted to reschedule the appointment. The to let me speak with the owner. I would give them zero stars.

We had Brockman exchange our furnace and AC unit. I couldn't have had better service and…read moreprofessionalism. They preformed a full diagnostic to insure I got the right sized unit for our home. In addition, the unit that was installed had a faulty part in it and they came back out and fixed it without any costs to us. I would definitely use them again and recommend them to those I know. Mark A.

I used Brockman of Fort Wayne to install an iron filter and whole house filter to help with well…read morewater smell and bacterial iron. Terry and Cooper arrived on time. They used copper instead of pex to run lines from my well to the new filters and then to the softener. They had only a small space to work with, and did a beautiful job. The copper lines looks so professionally laid out and polished. No leaks and all seems to be working as it should. Both Terry and Cooper were knowledgeable and polite. It was clear they had good training and knew what they were doing. I recommend Brockman heating and air to anyone looking for above average, professional service. They were competitively priced too which was an added bonus.

Did a great job fixing my sewer line clog and getting things running again. Additionally got a…read moredislodged sewer pipe back in order with minimal disturbance to my lawn and landscaping.

We had Mr. Rooter come out to take a look at what we thought was a fairly straightforward plumbing…read moreissue. After looking things over, they quoted us around $2,800 and told us it would take two technicians most of the day to complete. They also said they would have to cut into our bathroom wall, which immediately made us nervous. Before committing to that kind of expense and disruption, we decided to get a couple of second opinions. Both plumbers we called came to the same conclusion: the repair was simply an elbow replacement under the house. Neither of them could understand why opening up the bathroom wall would be necessary. We ended up hiring one of those companies, and they had everything repaired in about an hour. The final bill came to just over $750, and the repair was completed without cutting into any walls or creating unnecessary damage. I'm glad we trusted our instincts and got other opinions. It saved us a significant amount of money and avoided a much bigger job than what was actually needed.

Great people! Great Service! Great Price! Gordon & Sloffer…read moreare problem solvers! I won't call anyone else

They put my well in 32 years ago! I've had no problems all this time! My water finally stopped…read moreworking! I called them up and they still had my records from 32 years ago! An excellent man named Greg came same day! Replaced my pump and tank and miscellaneous parts! I'm just thrilled to have my water back again! They are awesome!

My air conditioner had been struck by lightning and I didn't call to have it repaired right away…read morebecause I knew it would be expensive. I called Poorman's and the tech arrived just when he said he would. He explained which parts needed replaced and also gave me the costs so there were no surprises. He had it repaired in a few hours and the cost was hundreds less than I had anticipated. I had also called Poorman's when my heat went out a few years ago and received the same great service. I will never use anyone else besides Poorman's if I have problems again. They're the best!

Friday August 22, 2025 Sherry refused to have a service technician call me so could determine if he…read morecould come out the next morning on an emergency basis. She made me give her all the technical details of what my issue was. Then she sarcastically said she was not a technician. I explained to her that I had a contract for emergency after hours issues and that the front office said I was assured a technician would at least call and determine if I need service right away or could it wait. This is not the first time I have been mistreated by after hours personnel, but it will be the last.

Updated 9/20: Kyle the manager at Rolf Griffin compensated…read moreus 50% for the inconvenience we had with the call center. The plumbers were so incredibly kind and also hilarious. Our sewage pipe is now sealed up and no longer leaking water. Update 9/15: Now it's actually fixed. The place where they did the pipe clean out they put a new cap on. It wasn't sealed right because they came back out to seal it again. It was before the seal getting water all over our basement. So fun to clean . Luckily the gentlemen who came out both times were professional and SO kind. The manager at Rolf Griffin, who is incredibly nice, called me. He is calling me on September 18th to talk about what the company can do to make it right . I'll update the stars once we get an idea of what's being given back due to this huge stressor. 9/14 Never ever use this company. Luckily we have a 30 day warranty with them so they are coming to fix the job they did. We have water going all over our basement floor.....

Never use this company. Overpriced and dishonest. Terrible choice. Use literally anyone else.read more

We are in the process of moving into a new home and looked for an HVAC company that specialized in…read morethe Trane furnace that was installed. They came out on a maintenance call and provided a detailed review of what was right and what was not so good about our unit. That led to a second call where they installed an April Air humidifier. Jeremy and Ethan were knowledgeable, polite, thorough, and neat. They explain everything they are doing. I'm happy to be working with them.

I had a leak in my basement on my water main. My job involved digging in my lawn with an excavator…read moreto replace an old rusted out pipe. My water main was in the front center of my house under my patio so they relocated my water main so they did not have to mess with my patio. I called two other plumbing businesses so I had three estimates all together. The first two estimates were more than double what sheets estimated me to do the exact same thing. What could have caused me over $6000 had I gone with different plumbers, sheets did it for less than half the first two estimates. I highly recommend sheets!!

Searched on yelp and saw he had a good rating so I called him up Monday at 2:30 and I was so…read moresurprised when he said I can be there in 10'! He just happened to be in our area and had a few moments to spare. I felt very lucky because our bathtub in the spare bath was backed up and sitting water was in the bottom. I gave him the address and he was there within 10'. Very friendly and had his tools with him. As well as another employees who was also very friendly and courteous. He knew exactly what the issue was, how to fix it and was in and out in a very quick fashion. Paying was a breeze as I wrote him a check and he issued a receipt. Very nice man, would use again and recommend. I like to use local companies and was so happy he was available so soon! That is a rarity in itself. Thank you for great service!!

Showed up right on time and Chet and his assistant got right to work. I always get other quotes and…read morethis company was quite a bit less money. If I need plumbing work in the future, would I use them? Absolutely.