Hired for addition and kitchen/laundry room remodel.
Poor Builder could not ever recommend to anyone, not even an enemy, unless you want a careless builder who will leave 1" scratches in you brand new cabinets before you even get to use them.
We coordinated a revision to a window size at a pre-construction meeting that Tilghman could not correctly coordinate with the architect. Hence wrong size window ordered and installed. Due to ordering times, ended up with window from Tilghmans graveyard, still not the correct size. House is older and framing on sides of house would need to match width of existing home, Tilghman orders wrong size door depth (jamb) to match existing home. They said how could we know, uhh look at the existing door 20' away on the same side of the house. No attention to detail provided by builder.
Poor carpentry. Lead carpenter fails to anchor addition framing to home. Framing 90% complete when it collapses to the ground with lead carpenter on top of it.
Could not read plans and had to reframe new door in addition more than once.
Could not order proper
Not Safe - Very serious injury to lead carpenter involving a power saw. I wish that I could not have seen that!!!
Initial lead carpenter left work site a complete mess.
Most of their sub-contractors don't care and Tilghman coordination with them is minimal. Oversight and review is non-existent from Tilghman. Tilghman often left worksite long before subs were done for day leaving it up to me and my wife to clean up after them.
The siding contractor had very little to do, but it took them 3 visits to get it almost right. First crew showed up in a minivan with no front passenger seat and a had a folding chair in the back for the non-driver.
Electrician installed a kitchen outlet 1 inch lower than the rest, not noticed until after back splash installed.
No coordination or checking between mason and Tilghman resulted in concrete patio not lining up with patio roof.
Painters will wash their brushes/pans in the middle of your yard.
Tiler emptied and washed his cutting tray in the pacasandra in our back yard. We have a dog and were left to clean up the glass shards from the glass tile.
Flooring installation - Gaps between vinyl plank flooring and base trim. Overall poor installation. We indicated at the start of the project that we wanted the basement landing off the laundry room to have the same flooring as the laundry room and indicated so it would be included in the price. Tilghman indicated that it was small area and we don't need to worry about it. Flooring installer installs a piece of flooring with a 1" saw cut at the end of the plank that is not covered by base trim. When we asked to have this repaired it was never done. And that point that they "threw" this work in for "free" was thrown back at us. Quote from Bob Tilghman - "The work was done for free. I'm sorry you don't like the outcome. We can remove the flooring on the landing if you like." Is that the type of builder you want to hire and pay well into 6 figures???
When appliances were delivered Tilghman had a dump trailer (on Wheels) in the driveway. They knew when the appliances were being delivered and we requested that the trailer be moved so there would be room to get the appliances in the house and not risk damaging the appliances or landscaping. They did not move the trailer and had to sqeeze between the trailer and a large bush. The refrigerator had to be removed from the box to get it in the house. I came in the house with bush leaves and branches on top of it. They never looked and actually installed it with the debris on top of it. How careless, non-caring can you get.
We had a punch list at the end of the project that Tilghman completed with about a 50% success rate. We finally gave up asking them to come back and are living with some things that are reminders of the poor work. read more