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    Tile It

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm

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    Ibiza Pool - This picture is a pool recently completed with the Azure Mini Pebble

    Ibiza Pool

    (3 reviews)

    $$$

    Ibiza Pool attempted a resurface of our pool but the finish was not done in a professional manner…read more Some specific problems: 1. significant defects and divots; 2. corners were not well formed; 3. there are clumps of white concrete left on the blue finish; 4. the quartz was not properly finished up to the tile; 5. diamond step spotters were partially covered with quartz/cement (so they appear misshapen/not square); 6. finish on the steps is very rough; 7. tiles were installed with cut/sharp edges facing out. In addition, Ibiza's work crew was careless - they mixed chemicals on a corded off new driveway, broke sprinkler heads, left cement foot prints all over the pool deck and only cleaned up when we called them back to do so. An Ibiza rep subsequently inspected the work and indicated that they would completely redo the finish properly at no cost to us, but that was more than 2 months ago and despite a subsequent discussion, Ibiza hasn't made any good-faith effort to replace the finish as promised. Finally, despite our multiple, significant concerns, we haven't heard a single word during this process from Ibiza's CEO & Florida Licensed Pool Contractor, Mr. Attila Adam. We have been hoping that he would want to make this right, but have been disappointed thus far by his lack of involvement with our concerns.

    I'm a vacation home owner which decided to reline out private pool. After shopping around and…read moregetting 3 quotes I stopped at Ibiza quote. This one want the highest but neither the lowest for the same job I requested. They came over as soon as I called ,even was Sunday afternoon. I didn't expect someone to answer the phone, the plan was to leave a message along with others calls I had made. Balazs Csuthy show up to the door in couple of hours. For me time was important because I need it to take a decision before to return home. the next day I had all others offers on the table was easy to eliminate others and stop at them offer. He return to the house as soon as I called and he already knew that I needed at one visit all information that he can provide and samples to choose from. He had all ready for me ,making my life easier. We had set time for the job. I return to Florida for the time of the renovation. We had kind of trouble ,because he was behind with the previous job so starting my job need it to delay, not much but time was important for me because we need it to return home to our job and our life and the delay was jeopardise the plan. I entered in a panic mode even when he told me not to worry the pool will be done in time to my departure. Do you think I could sleep till I had the team start working on the pool? Noooo. They start almost 3 days later and as soon as they started ,they keep working till the pool was done. Of course was done way before my departure, but been first time reline the pool I didn't knew how long it will take. It was lots of stress ,I can say that. BUT not because of them it was because of me that's how I am...for sure next time things will be better. Now looking back 3 months since the pool was done ,I'm so proud of my pool and will pick them again with out shopping around. The pool is amazing, my guests love it ,we love it ,the price was fair the job is amazing done. If you are a local resident you will be okay with timing in case of delays, if you are owner of vacation home just don't book tide time for this just in case unexpected happened. Even with that he manage to finish in time with out compromising the job. WELL DONE Csuthy, keep up the good job and you have gain my business for next time renovation. Job completed February 11 .2017 Thank you , Gabriela

    Pinch A Penny

    Pinch A Penny

    (7 reviews)

    South Orange Blossom Trail / OBT

    Excellent service ! Weekly pool cleaning by Brett provides…read moregood quality service. In addition Frank made a visit to correct an ongoing pool heating problem . This was resolved, and explained in a very professional way.

    Overall, very disappointed! On Monday, 12/19/2014 I stop by to test my pool water and to sign up…read morefor services. I was greeted by Kenneth who was very nice and helpful. He tested my pool water and made recommendations based on the results. This is the only positive experience I had with this place! I asked about a regular cleaning / maintenance service for my pool since I barely have time to maintain it and the guy made me feel very useless questioning me as of why couldn't I do it myself and trying to talk me out of signing up for the service. Because of this I didn't sign up for the regular pool cleaning but asked him if it was possible to schedule at least a one time pool cleaning. Kenneth informed me that he scheduled my service for Tuesday afternoon. I waited and waited on Tuesday afternoon, no call and no pool cleaning guy. On the morning of Wednesday, 12/31/2014 I called to inquire as to what happen with the service since no one showed up. They informed me that they didn't know and that they will contact me back with an answer and to reschedule. At around 3pm I got tired of waiting around for a call back and attempted to contact them a few times but will always get the answering machine. I then decided to stop by the store to ask in person and to purchase the chemicals to clean the pool myself at that point... Well, little did you know that they decided to close early on that day due to New Year's eve (it was closed by 3:30pm!) even though their advertised hours are until 6pm. No wonder I didn't get a call back! At this point I decided that they were not interested in my business and decided to go to home depot to buy the cleaning tools and chemicals to maintain my pool. Who would have know that they would care so little about getting business and providing good customer service? Will not be going to this place again and would not recommend this specific store to anyone else.

    Tile It - flooring - Updated May 2026

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