I've been to several locations before. It's always been consistently decent. Decent, in today's restaurant atmosphere though, is the new excellent. Consistently decent fast casual Tex mex is not what I want to talk about though. Is actual friendly, attentive service back? The attitude that says I might even enjoy my job? The work ethic and attitude we have all noticed changed across the industry the past several years in general, and is certainly playing a role in the eventual closing of doors across America. If you ask or meet Thomas at this particular location you will absolutely know that customer service is back baby. For Thomas, maybe it never left? If your in the mood for some fast casual and in the need of feeling welcomed, cared about, or just actual want to remember what a smiling face behind the counter feels like...... come here and say hello to Thomas. read more

Tijuana Flats - Thomas and friend behind the counter. - Mexican Near Me - Pensacola, Florida

I love this place. I've come here since it opened when I was a kid and it has consistently had amazing food and staff. If they ever redo the inside a part of me will never recover. My favorites are the atoms bombs (an absolute must try), queso (of course), the ground beef burrito with all the fixings and sweet smack sauce, and the cookie dough flautas (which will change your life) read more

I would first like to start off with, i was having a bad day today and the street team employee Dominic S came in to my office with free chips and salsa and 5 coupons for chips and queso appetizers, was very outgoing to explain to me about what and why i should try or spend my time at this establishment, long story short, i know where to go next tuesday! read more

The food and service are always great. I love it when staff comes by to check on us and ask if we need anything. Love it! You guys are amazing. read more

Taco Tuesday special was 2 large tacos and chips 6.99 the sauce bar has a great selection from why bother flavor to knock your socks off flavor. The service was great. for hiring young adults they were very attentive and polite. Ambiance definitely pleasing. We will be back! read more

Awesome place. Worked in Pensacola for two weeks and ate there 5 times. It's quality food for a bargain of a price.

Mia was a great server, and our food was amazing! We loved all of the local decor and wall murals, definitely coming back again!!

Dom and Mariah gave us TOP NOTCH service! We are regulars here, usually at least 3 times a month. You can't beat the Dos Tacos Tuesday deal. 10/10 read more

I just have to brag on the employees at this location. We came in tonight (12/20/25) with 4 little kids and were greeted with smiles. Everyone we encountered was eager to help and offered to bring us kids menus, refilled our queso, and brought us everything we needed to take our leftovers home. We even had a spill before we left and they assured us it was totally fine and they'd take care of it. And I should mention -- everything was hot and delicious! We really appreciated the hospitality and will definitely visit again! read more

It was nice to get out and have a casual meal in Pensacola. Plenty of covid safe practicies were in place, thank you. The chicken tinga burrito was good and I made it wet with the verde sauce. Missed all the hot sauces but they can't be out with covid. The atmosphere is fun reminding me of Baja/southern California. read more

Tijuana Flats - Tiguana chicken tinga burrito - Mexican Near Me - Pensacola, Florida

Literally was parked next to an employee and as she opened her car door it stunk of weed. Cool who cares, except it was not a good start. I go in and one of the cashiers is talking to some disgusting dude/customer about her experience working at Taco Bell. He wasn't actively ordering but my daughter and I were trying . Again Completely ignoring me. Continuously ignoring, no social cues just talking about how she's happy to not be at Taco Bell because no one throws stuff at her here . Finally someone else came and helped me, and she was great. Food was subpar but the experience has completely ruined this place. I've been coming here for YEARS, even just by myself. Always a good vibe but now it's horrible. Will never be back read more

Dropped the Ball. Ordered Queso and tacos for dinner. The Queso was supposed to come out first, but they forgot. The tacos came out in less than 5 Minutes. They were lukewarm and seemed the meat had been sitting for a while. The sauce station was a mess and several options were plain empty. The ladies working the front were nice but the food quality was subpar. Glad we didn't get sick... Won't be back for a while and maybe if a manager had been present the food would have been better. read more

This place has been my go to for a quick spot to eat. There's always plenty of parking and is family friendly. The food always hits the spot, friendly service, and plenty of hot sauce to choose from. I highly recommend this place. read more

Been to multiple Tijuana Flats for many years. This one is the best I have been to. Staff was great. Super helpful and attentive. You could tell they really care and were all working hard the entire time we were there. Best part, the food. I have had issues at other Tijuana flats with greasy chips and messed up orders. No here. Chips were not greasy, fresh and order was perfect. Hot sauce bar is great as usual and lets you add lots of different flavors to your food. Highly recommended and better than any other Mexican restaurants in Pensacola! read more

A hankering for Tex-Mex led us here and it did not disappoint. They offer a wide variety of options: tacos, burritos, chimichangas, tostadas, quesadillas, enchiladas, salads, nachos, the list goes on... The interior is bright, clean, and colorfully decorated. The show was run by two people... TWO. Granted, the place is not very large but you'd be hard pressed to find a restaurant staff that can multitask as well as the two employees working here that night. KUDOS. *raises glass to perform a toast* I ordered the Steak Bowl, which consisted of rice, a choice of refried or black beans, lettuce, tomatoes, guacamole, and sour cream. The ingredients were really fresh and the steak was marinated well and cooked to perfection. DELISH! The only qualm I had was that I felt my steak bowl should've had a little more meat in it for the price I paid. The dish came with a side of chips and salsa. The salsa was bold, smoky, and bursting with flavor. I was really looking forward to exploring the infamous hot sauce bar, which was not set up that night. I assume they did away with it due to the pandemic. Overall, we had good food, good service, and an enjoyable experience. In addition, COVID safety precautions were in place with proper distancing in between tables, which was greatly appreciated. We will be back for more deliciousness... and I'll definitely try the cookie dough flautas. I practiced a tad bit of self-control this time, but next time IT'S ON LIKE DONKEY KONG! read more

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This place was pretty good for a Mexican restraunt. The vibe was really cool,and the food was imaginative. They have this thing called taco pizza that is a quesadilla with all this stuff on and it's really crunchy. The service was also really good. They were very fast to get your order to you and I didn't have to wait in line very long. One bad thing though is unlike most Mexican restraints you have to pay for your salsa they don't just give it to you and it is a very small portion. Other than that it was a pretty decent Mexican restraunt. read more

Staff were friendly and very nice. Menu up front was sticky and gross. They were putting peoples drinks on it is why. They didn't provide any salsa with the chips. Was for extra and it was way too expensive for just salsa. They really skimped out on the meat. There wasn't much at all in my beef burrito or the beef nachos. We were starving so didn't care at the time. Staff were awesome. Very clear the owner is being cheap on good ingredients. Lack of protein. No salsa. Ridiculous amount of lettuce on nachos and lack of cheese. We also both had the sh**s after eating here. For a $28 meal with the annoying requested tip. This isn't a good spot to go. We won't be returning. read more

It was ok / nothing special/ step above Taco Bell : staff was great / food was ok my fish taco were over cooked but the beer was cold thought it was a little expensive for what it is. read more

Food was cold and restaurant was dirty and overpriced for fast food tacos and queso that was so thick and cold chips just broke :( maybe it was just a bad day read more

We arrived to Pensacola from Seattle...we know rain, but not this kind of rain....drenched by a tornado warning with torrential rain. Seeking refuge and dinner we happened upon Tijuana Flats. Nick took our order and was just awesome all and the food was good. Plus, it stopped raining and we got to start our vacation on a higher note than it started. read more

Dined in and all of our food was served cold directly from the kitchen. Wasn't a fan of the textures- got a shrimp bowl and everything felt like a big bowl of icky mush when eating. read more

The food here is amazing and Austin is wonderful!!! Super professional and helpful! The Double Stack Cheesy Tacos are my absolute favorite.

Big ass chimichangas that look and taste delicious. Queso is really good, little bit soupier than I'm accustomed to but overall still pretty good. read more

Tijuana Flats - Megajuana Chimichanga - Mexican Near Me - Pensacola, Florida

Use see to come here all the time, around 2019/20 place really went down hill on product and the employees . So it been a couple of years. Got talked into coming today. Definitely has come around. Food was good and staff was great. read more

Had a wonderful experience tonight at Tijuana Flats, and I highly recommend this as a great family restaurant with most dishes under 10.00, fresh food, very good portion sizes, plus indoor and outdoor seating. They have a very unique hot sauce/salsa bar with many flavors to choose from. For this location, we had amazing customer service from both the person who took our order, and the server who brought us our food and checked on us. If management reads this, you are commended for training your team to be friendly, greet their guests, and do a great job all around! The two dishes we purchased include a Tijuana Blackened Chicken Burrito w/chips (kids menu, 6.49) which was huge and delicious; also a Tij Steak Bowl w/chips(7.49) which was very filling and healthy. Last thing I'll add is the chips were seasoned perfectly. Five stars. read more

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Tijuana Flats... mmm... I have only been here once but it was on point. I ordered the chimichurri steak tacos with beans and rice. Tacos were amaze balls! Beans and rice was ok. Maybe try chips and salsa instead. The best was the salsa bar... 10+ kinds of hot sauces from sweet to hot. I tried a bunch and they made my tacos insanely delicious. Go for it. read more

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The burrito was dry and way too big you couldn't eat it with a plastic fork and knife. I am used to hot plates and this is served in a plastic basket. I had to bring it home. Put some cheese on it, sauce on it. Bake it to get nice and hot and cut it up into four slices. The service was good. The people were pleasant. Guess this is just not my cup of tea. read more

I've been in Pensacola for a little over a week and have been here a few times since arriving. Reasonable prices and portion sizes. Everything tastes good but I did expect more out of the queso and the red sauce since there is a 99 cents charge to "make it wet." Other than that it's pretty good and the service is wonderful. They have soft crushed iced to go with their fountain drinks - always a plus for me. read more

Tijuana Flats - Blackened chicken flautas - Mexican Near Me - Pensacola, Florida

Burrito- very good Service - Excellent Staff - Excellent Parking - Excellent Chips with sauces - Excellent Decor- Very pleasing to the eye....follows restraunt theme.....FUN read more

The food was hot and delicious and the service was amazing. The restaurant was very clean.

I've ordered takeout three times here since pandemic started (March 2020), and in my opinion, they've gone downhill badly since before. Each time, something has been wrong with my order or missing, such as having wrong protein, order has been sitting under heat lamp in the container, or missing ingredients. Usually this wouldn't be an issue, but by being takeout many issues aren't discovered until after driving all the way home. Also, each time there haven't been napkins or utensils included-- admittedly not a big deal-- but repeatedly missing them makes me think they're plowing through orders quickly as they can to just move customers along. I used to like this place, but I'll be taking my business elsewhere going forward. read more

Second time going back to this place and the food is amazing, From Houston and love to try new places. My first visit i was really loved and felt welcomed the moment and i walked in the door. Sat down thought about what to order first. When going to new places i think choosing something from what's advertised and what is new is the best to order if you're indecisive. The Atom bombs starter was really good and was like a cream cheese Rangoon with jalapeños and bacon in it, this place also has very good wings i interesting enough, definitely get wings to share as an appetizer with whatever tacos or burrito(s) you decide to get. read more

Good food and out of this world service! Everyone works as a team to make the experience fun and comfortable. Fish tacos were great!!

Always good quality. Good speed of service. Very nice. Love trying all the sauces! I gave it 5 stars because it is always dependable. Always good. That is getting hard to find lately! read more

Great food Great service. Food is excellent Been going to TF for years and always 5 star.

I absolutely love this place!! It's my office's go to for lunch orders and they never disappoint. So yummy and great customer service.

Quite possibly the only place we frequent that has consistently and continually retained the same excellent quality of food and service. Everyone is so nice here and the food is fresh. Everything came out fast and our waiter refilled our drinks because he noticed we were low--how many places do that anymore? Guac was fresh and delicious, chicken chinga tacos were excellent, refried bean tostadas were perfect. No one has fresher jalapeños than they do! Chips were fresh and perfectly seasoned, queso was really good. The cookie dough flautas were fresh and hot, perfect for a little after-meal treat. Just an overall satisfying and excellent meal. TL;DR Fast, friendly, and a great go-to. read more

Great food, great people. Excellent place for family get to gathers. Also easy on the pocketbook!!!!

Baby Chain Review Time: Tijuana Flats It's been a while since I have been here, but I'm craving some good salsa and queso. Let's see if the service is still amazing and the food still holds up to satisfaction? This place was packed when we walked in. Line to the door, but it still moved steady to get the orders in and expedited out. I see the staff still waits on you hand and foot. You need more salsa? You need a refill? O and let's keep these tables clean. Hats off to this always exceptional staff. Salsa is still fresh and delicious along with this smooth tasty queso. I love these chips with the seasoning salt on them. Had the steak and black bean flautas with these fire grenade fresh jalapeño and rice and black beans. Also with massive beef dos tacos with refried beans and rice. I love how they have perfected keeping all of the filling in my deep fried flautas. They are always delicious and flavorful. The beef is seasoned well in the tacos with the super fresh lettuce and finely shredded cheese. I've always wondered why the rice is so dry, but has a good flavor. I always throw my delicious black beans on top of the rice and it takes care of the rice perfectly. Don't know why I gave up coming here, but it was so phenomenal today. For a chain restaurant, this place is always on top of their game. Overall review: food 4.5/5.0 (dry rice) and service and wait time 5/5 (this place can hustle even when it's super busy) read more

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Went here for dinner last night and had a great time. The employees are amazing: friendly, knowledgeable and fun. The food was great: had a vege burrito which was good and very large. Highly recommend this place ;) read more