Spencer Chase is a scammer. I wish I had read the recent reviews before paying him…read more I hired Spencer for assistance for a Chinese Visa application. Similar to other reviewers here, he initially seemed very responsive and knowledgeable, but then the delays and excuses started. Since he has had legitimate experience in this field, his excuses seemed reasonable, so I gave him the benefit of the doubt. In the end, they were all lies. Here is an incomplete list of the excuses he used: "Waiting for the pickup notification" "Should be today or tomorrow" "It will definitely be next week" "They are a little backlogged at the Consulate" "Should be any day" "Will contact you soon, at the consulate now" "Should be getting the pickup ticket tomorrow" "They are prioritizing business first, ticket applicants second, and non-ticket applicants like yours third" "This delay is not typical" "Your application was batched with a tourism order last week" "I've been using all methods to try to get this done as soon as possible and it will be completed this week" "I got the pick up date and it's for next Thursday" "I just received one for another case that was submitted shortly before yours so it looks like we're almost there" All of these excuses sounded believable and made the process sound like it was always tantalizingly close to completion, but every one of these updates was a lie. Every. Single. One. I was a fool to have believed him. I hired Spencer in July when he promised it would be done in 2-3 weeks. I had to threaten him with legal action in order to recover my passport in November (4 months later, still with no visa in hand). After getting my passport back, I went to the consulate myself. The whole process took just 40 minutes (mostly waiting in line). It makes my blood boil just thinking about how Spencer strung me along for 4 agonizing months because he couldn't have bothered to go to the consulate for a mere 40 minutes. He exploited my inexperience and took advantage of my patience. My advice for anyone applying for a Chinese visa: do it yourself. The consulate updated their online application process in October 2025 so it's much smoother. If there is anything missing in your application, they'll tell you online exactly what you need. When it's time to submit your passport to the consulate in person, you just need to drop off the passport. The processing is super fast now because they've already reviewed everything online. And you don't have to pay a penny until your actually pick up your passport with the visa. Even worse than wasting your money and time, Spencer will ruin your travel plans and your mental health. He never planned on completing the work. Please don't make the same mistake I did.

I paid for preparing documents and my citizenship application, Spencer collected money from me…read moremultiple times for same work, and promised to refund the excess amount or I can use it as credits if I need further services. However, with no work completed and no updates, Spencer ghosted me when I called, multiple times. Eventually, I submitted the application by myself in April 2024 and asked for the refund. Spencer agreed to the full amount of $5,025 in May 2024, and promised to pay me gradually, but I have only received 1 payment, in amount of $200 on 5/28/2024. Until today, Bow Joy Services still owes me $4,825. I filed complaint via BBB, the complaint was closed with no answer from the business. I am bringing Bow Joy Services to SF Small Claims Court, but the Sheriff's office couldn't serve the defendant. What kind of person ignores Sheriff's notices or a court order?? Feel free to check for court documents on SF Small Claims Case Calendar: https://webapps.sftc.org/cc/CaseCalendar.dll?=&SessionID=D5E2D70387A13C09417EA608B4977BC76FC4B29C Date: 10/28/2024 1:30 PM Case Number: CSM-24-868867 I have suffered enough with this business, I hope there will be no more victims like me.

I used BAITS for German to English certified translation of a medical document for USCIS. I've been…read moreimpressed with speed, quality, and level of responsiveness. Martin is on top of everything! I heavily rely on business reviews when choosing my providers, and I am happy to post this review to support Bay Area International Translation Team.

I had a financial document to be translated and certified. The whole process took 2 hours from the…read moremoment I said " Hello, I have to request the service". I had experience with other agency 2 years ago with similar services. It was taking about 2 days for the similar documents, and a lot of unnecessary "back and forths" to get the result. I am impressed by the speed and accuracy. Highly recommend this agency.

Koey and Kevin are great at taking care of immigration and notary type business…read more They are multi-lingual speaking English, Cantonese, and Mandarin fluently. Recommend with my utmost regard, respectfully so!

Excellent and friendly services! Help solved our complicated authentication on my son's birth…read morecertificate with China Embassy. Highly Recommended.

They are excellent and delivered the document that I needed as fast as promised. There was no back…read moreand forth communication. I gave them my request with all the details and the service was delivered in the promised timeframe. The value is good for the service that they provide. I highly recommend them.

I cannot recommend this apostille service highly enough. From start to finish, the process was…read moreswift, seamless, and incredibly professional. I was on a tight deadline with an international application and feeling pretty stressed and from the very first communication, everything was clear, responsive, and efficient. My documents were handled with care, processed quickly, and returned exactly as promised. What really stood out was how smooth and organized the entire experience was. No back-and-forth, no confusion, just straightforward expertise and follow-through. If you need an apostille and want it done correctly and quickly, this is the service to use. I'm genuinely impressed and very grateful.

I work in media production and Divergent was able to help me with some urgent…read moretranslation/interpretation requests with high quality professionalism and extreme efficiency. I contacted Divergent and within 12 hours there was an Arabic interpreter on site in our office. We were very impressed with the interpreter and the work he did for us was excellent. I will definitely hire Divergent again next time I need translation or interpretation work.

Brandon was excellent. Wonderful communication, professional deliverables, and excellent turn…read morearound time. Divergent is a wonderful resource.

Called in and it was a great experience, willing to listening and super patient and responsive…read more Really happy with the service.

Came here to get some documents notorized. Quick and simple...$10 per signature…read more They actually do alot of different services like document translation and explanation and other stuff for the Chinese community. The address is on Washington, but the entrance is on Waverly Place right after the gift shop at the corner. They are on the top floor (3rd floor). What's bad is every search site thinks this is CVS Pharmacy which they are not. They get so many phone calls asking about the pharmacy that it drives them nuts!

resolve my issues, like apply greencard for family. good value…read more my friends also go there for immigration application. also we all go there for tax filling every year.

8 MORE days till the Tax Filing DEADLINE…read more.. The last 2 years, I used Liberty Tax Service to file my taxes because it was nearby my old apartment. However, that convenience came at a cost of $75-$85 AFTER a $20 discount and I only had a W2. :/ Last month, while I was at Silk Nail Salon, I told several of the girls that I have yet to file my taxes. I mentioned that I've been using Liberty Tax Service and the cost of it and then a sudden gush of *gasps* occurred. One of the girls suggested that I go to Chinatown instead to get my taxes done. Uhhhh, Chinatown?!?!? I was very skeptical to say the least but she told me several of them got their taxes done there and it was legit. Plus, it would cost a fraction of what I pay Liberty Tax Service so it was worth a shot. On Thursday, April 7, 2011, I came to M&L Services at around 9 AM. M&L is located at the touristy part of Grant Ave in Chinatown not at some back alley which I somehow had the misconception of where it would be. Their small office shares a building with other small businesses (e.g. Travel Agency). Three employees work at M&L Services and I had to wait about 5 minutes to be seen (no appointment). Maggie helped me file my taxes. She was professional, friendly and the whole process took about 7 minutes. One of my biggest concerns was the possible langauage barrier because of my broken Canto but that wasn't a problem as 2 of the 3 employees spoke fluent English. After she was done plugging in the numbers she informed me of my Federal and State Tax Return which was going to be my largest return yet! And the best thing? It ONLY cost me $25!!! WHOOO HOOOO!!!! Normal Business Hours: Sunday-Saturday 9:30 AM - 5:30 PM Tax Season Business Hours: Sunday-Saturday 9:00 AM - 7:00 PM Other Services Offered: *Notary *Power of Attorney *Name Change *Marriage Registration *Divorce *Immigration Petition *Translation

Johanna was great! She made it so easy and simple to book her for our immigration appointment as…read moreour interpreter. She was always available to answer any questions me or my mom had at anytime of the day . Her great attitude and warm smile made us feel at ease when we were very anxious . Thank you Johanna ! I highly recommend her if you are looking for an interpreter , either you're in the Bay Area or the valley she will go where she is needed.

My wife had a interview with immigration for her green card and we needed an interpreter, so we…read morefound Johanna. We had to pay her $250 beforehand via Venmo. Our appointment was in SF and at 10:50am. We showed up around 9:45am to avoid lines and Johanna said she was on her way. We go upstairs and were waiting to get called in for our interview and Johanna still didn't show up. My wife called her and she said she was downstairs with 2 clients. First of all we paid her to help us for the time we agreed upon. We then get called 35 minutes early for our interview and my wife was nervous because she would have failed the test for our interview. Luckily the interviewee spoke english and spanish, so that helped us alot. After that we called Johanna for a refund and she said no. We paid for nothing because we didn't even see her that day. Johanna is a nice person on the phone, but make sure when you pay her, pay her after the service because we felt robbed.

I requested a lot, not only translation, but with explanations what does that everything mean…read more They did their best and document really looks more understandable then in translation i had from other place. If something still not understandable, well, they translate what they see, if shit is written, shit is going to be translated, they are translators, not a lawyers. Thanks a lot to you, guys.

Low value and poor customer service. You will be hounded on every project with emails trying to…read moresell you additional upgrades even when you ask them to stop or have indicated an urgent order. You pay one price when you upload your documents and then receive an email demanding double or triple the price. They charge per page or per word depending on whichever costs more on each project. I finally got fed up when they insisted a translation of a simple drivers license was a "complex project." I had already paid $60+ for a license that probably contained 75 words, but they refused to complete it unless I paid $180+. Pointing out that according to their own published policies it was well within the size and word count requirements didn't matter.