I was glad I was able to get an appointment quickly close to the deadline and at a decent rate…read morecompared to others. A lot of places were charging way too much. I was charged over what I was quoted, but I just paid since I don't like being difficult. I usually do my own taxes but people kept telling me that I'd get more through a professional. Come to find out, it was the same outcome, so I'll go back to doing my own taxes next year. It was worth a shot. Anyway, they were nice and straight to the point. It was easy filing as we had a simple tax return. Would I go back? Probably no, but I thought I'd give it a shot.

I inquired about tax services. They responded saying we could talk about how they work if I pay…read more$150 via Zelle or give them a credit card number. This business and the people may be trustworthy and great to work with, but I decided it was too risky to give strangers payment information. So I said I can't provide that data.

Made a random inquiry if Bow Joy could arrange a Chinese speaking tour guide for the Bay Area, with…read more24 hour notice. Great help, arranged seamlessly and was highly professional and personable. Thanks Sue and Spencer

I had a very pleasant experience with their service. They were all quick and responsive throughtout…read morethe entire process.

Ben and Sophorn have done our taxes for nearly 15 years now. And in those 15 years they've managed…read morecomplexities beautifully - from California taxes, nyc, federal and even expat taxes (fbar etc). They've kept us up with all rebates and benefits we can apply for as we married and had kids I trust Ben and his team and highly recommend him.

We have used BOL for two years and decided after last year it wasn't for us. The first year we had…read morean alright experience with Gary but weren't able to get comprehensive answers for the questions we had around real estate. The next year we were essentially assigned to someone else because who we saw previously was no longer accepting new clients...but we weren't new. Reaching whoever they assign you to work with is nearly impossible. After an initial apt weeks went by for very basic things and I was calling or emailing every few days in a panic as the deadline to file quickly approached. Eventually an extension had to be requested when all needed documents had been completed in Feb. The back and forth email and call correspondence was time consuming and ridiculous. We kept having to reach out to check the status and after weeks would get a response to schedule yet another appointment. Not personable, not friendly, poor communication. They likely take on too many clients because they care about profit over people.

Professional, knowledgeable, kind and affordable, according to your tax needs…read more I would recommend this business.

Used Rudy for a notarization on an affidavit. First visit, he flagged that my name needed to be in…read morethe body of the document, not just on the signature line. Fair point -- I went back to the attorney who drafted it, had them add my name in the body, and confirmed the document complied with California notary law . Came back later in the day with the revised document. Rudy looked at it and said "something seems off." That was the entire explanation. No identification of what was off, no specific provision he objected to, no questions about my ID or the underlying transaction. Just refused. Took the same document to another commissioned California notary that same day. They reviewed it, verified my ID, administered the oath, and notarized it without any issue. Two visits, two trips back to my attorney for revisions he requested, and ultimately a vague refusal with no actionable feedback. A notary's job is to verify identity and witness an oath. If specific concerns exist, communicate them clearly so they can be addressed. "Something seems off" after you've already made the customer revise the document once isn't professional -- it's wasting their time.

The Tax Magic team, especially Irfan, has been great to work with, caring not only about us but…read morealso providing and giving insight for every line item, checking and rechecking documents, asking questions that we did not even think of putting in, and making sure we did not miss a penny. I highly recommend working with Tax Magic who prepares efficiently as well provide guidance on best practices for tax savings.

Difficult to reach on the phone, appointment was missed. I have no idea about their efficiency and…read moretax preparation. They might be great.

I contacted this office March 1st, 2023. I spoke with the assistant who gave my information to Ms…read more Wyatt. She called me same day and was driving so she sent me her email to send my documents over. After that conversation she said she would send me some forms to sign. I contacted her March 9th because I did not receive any documents. She told me she had a March 16th deadline and Tax season was busy. She said she would send them when we got off the phone. She sent the documents March 10th, 2023 which I sent back promptly. Since she had a deadline and now had my paperwork and signed IRS document, I left her alone and did not want to further bother her. TODAY is MAY 3, 2023, I texted her and asked was there any update to my tax situation. She said she's been busy and her father was having health issues but she would turn my tax situation over to her assistant. I asked if any of my paperwork was sent in to the IRS and she said SHE DID NOT TURN ANY OF THE PAPERWORK I SENT HER ALMOST 2 months ago!!! I'm so upset right now!!

he tried to sell me a very expensive profit/loss statement that didn't have all the facts about my…read moredeductions.

I can not speak highly enough of Chris, Anthony, Norma, Robin...the whole team at…read moreFrederiksen-Crawford CPAs. Frederiksen-Crawford has been doing our taxes for 4 years now and every single year they do a fantastic job leaving us consistently pleasantly surprised at the end of tax season. Our taxes are moderately complicated with some W2 stuff, some self-employment business stuff, rental property, property sales (capital gains), etc. and while some firms I have worked with in the past struggled to get it all correct and submitted on time, Frederiksen-Crawford has been meticulous about getting it all correct, on time every single year. They are professional, informative, easy to work with, diligent, and effective and make what could be a painful tax season feel fair and relatively painless. Thank you Frederiksen-Crawford! We'll see you next year.

As a fellow financial professional, I've known Chris for over 35 years, and I can assure you that…read morehe and Tara will get the job done correctly, promptly and for the stated upfront fee. Like other high quality professionals, the firm's service structure reflects its commitment to comprehensive care and integration of both financial and tax disciplines, so clients know that their financial matters are intelligently established for their sustainable financial future. Their values and work ethic are further testimony to the team's commitment to excellence and superior client service. This CPA firm is an exemplary choice for discerning clients who appreciate the engagement of a seasoned, sensible professional team who will always maintain the commitment to serving their client's best interests.

I called this place for flight booking. They put me on hold twice. The second time they made me…read morewait for a few minutes and then hung up my call without any explanation. The actually time I talked to them was less than 1 minute. I called again. At the end of the second call I told them it's not cool to make people wait and then hang up on them. They said they have other people to help and if I don't want to wait I don't have to wait (which is not the point, the point is they dropped the call while I was waiting). And then, they hung up on me!!! Don't waste your time with this place if you want legitimate service.

For a mortgage application, I needed to translate and notarized a Chinese bank statement into…read moreEnglish and they were very helpful. They also charge a very reasonable rate for their service. Highly recommend!