We had their services in our metal building and it would just not EVER work properly. So after they'd send someone out to work on it, nothing ever got better. So when you sign up with them you have to get a contract. So I called them to figure out how to cancel services and get out of the contract since I was paying monthly for a security system that would not ever work properly. I was even offering to pay a early fee or a settlement. So therefore I was paying monthly for a service I couldn't use for 36 months! I spoke to the same girl there several separate times about this and she said she'd talk with her boss and get back to me. Anytime I wanted to speak with someone above her they weren't "available". read more