They need to number half there machines and need to fix them and the bathroom door handle broke on…read morethe inside

I reviewed General Laundry two weeks ago. This weekend I'm back visiting my husband and still the…read morelaundry facilities at the Windgate by Wyndham are not fixed so I find myself at the second of three laundromat's here in Moses Lake. This one is MUCH cleaner and in better working condition than General Laundry. I will say, however, that someone should whip out the shop vac and suck up the thousands of dead bugs from the window frames (see pics) just gross. This facility is what you would expect. Kinda dingy from years of use (floors) and many scuff marks, but the walls are cheerily painted, most all of the machines are in working order and it is clear that the place is swept and at least wiped down daily. There is more and better seating, even a couple of TV's. (although some people's choice of shows and/or volume could be annoying). Prices seem about the same as General, but there is no drop off service. All in all, if you find yourself in need of a laundromat while in Moses Lake this is the one to use hands down.

They do drop off service. They got newer and older…read moremachines. The bathroom has a coin operated lock on the door. For $6-$7 you can do a load in an hour and a half. It's not the most immaculate laundromat I have been in, but it serves its purpose and there is a Mexican restaurant across the street with some good ass food. So you can grab a bite to eat while your clothes dry.

So I walk in the rain you didn't get my car broke down to do my laundry or going to general laundry…read moreget all my laundry ready to go and demand tells me oh we're sorry we're closing at 7:00 p.m. The website says 10:00 p.m. it's on the door says 10:00 p.m. but he's closed down at 7:00 a.m. 7:00 p.m. and that sees that that's what time we close down so now I had to leave again in the pouring rain didn't get to do my laundry and I got to walk another 2 mi to another laundromat but because this guy went to closed out early change your time on the internet change your time okay That's retarded My time is worth something you know I have a job working security my time for worth a lot not to be wasting it

I'm not a laundromat pro but I work and travel enough to have experienced more than my fair share…read moreof laundromats. This is the cleanest one I've been to in East Wenatchee. They have plenty of working washers and dryers. The large commercial washers and dryers are amazing. None of the machines have signs and tape saying the machines are out of order. Which is best than most! The place is constantly wiped down by staff so there isn't any trash and lint all over the place. I've seen that before at other laundromats. They've got enough TVs to keep you and the kids occupied. If you prefer reading then they have a ton of magazines available in their lounge. Need clean and warm laundry place when in Wenatchee? This is the place.

I always use this place to wash my bedding. I drop it off and pick up that evening and everything…read moreis always so clean and doesn't take up my day doing the bedding.

I normally have a great experience here, however, today was not a great experience. Typically…read morepeople put the out of order signs on the w/d's, but for some reason it was not done. I was told after I put all my soap, money, and clothes in that it was out of order. If they already knew that, I could've saved my time and money with a simple sign. Help was not provided and it was a frustrating experience. The employee Elly could have done something to help. Plus, the sign was still not put up by the time I left. It was ridiculous.

I've never had issues with PUR until today. I usually always wash my white sheets in the washer and…read morewait in my car for 30 mins til it's done....but today when i went to unload the washer there was a nasty couch cushion in with my sheets. I asked the attendant who put it in there . She replied " I did" . I came back 5 mins later and asked for a refund because she put that in there without asking and I paid for the service not her. She refused to give me the refund which was $18 She also said she didn't know who did it even though 5 mins ago she said did it. I asked to see camera footage and she looked at me like a deer in the headlights . I will be calling the owner of the mat and asking for a refund for the poor, RUDE, and disgusting service .

I wanted to love this place because it has a designated play area for young children, which…read moreinitially seemed perfect for my one-year-old. Unfortunately, the condition of that space was incredibly disappointing. The toys, books, and children's table were visibly dirty. The toy bin contained not only dusty toys, but also trash, old plastic scraps, and pieces of paper. The fabric storage bin itself looked like it hadn't been cleaned in a very long time. Concerned about my daughter playing in that environment, I spent time wiping down the toys and table, throwing away the obvious trash, and organizing the books. The paper towels were black with dirt after cleaning. Instead of appreciating the effort, a staff member (a blonde woman) confronted me, condescendingly scolded me for cleaning the play area, and warned that I could be banned if I did it again. I explained that my daughter had been sneezing repeatedly because of the dust and that some of the items mixed into the toys were not safe for children. Despite that, the bin containing the dirty toys and trash was placed right back into the play area. The lack of cleanliness was concerning enough, but the way the situation was handled by management was even more disappointing. We won't be returning, but at least we left the children's area cleaner than we found it.

Thank you for taking the time to share your feedback. We appreciate your concern for the…read morecleanliness of our children's play area and recognize that your intention was to create a more comfortable environment for your daughter. That said, we do need to clarify what occurred during your visit. While we appreciate your efforts to wipe down toys and surfaces, we cannot allow guests to discard items from our play area. During the incident, a bin containing toys that did not meet your personal standards was thrown away, and additional garbage was placed into the bin. This created the impression that all of the contents had originated from our play area, which was not an accurate representation of the situation. When our staff spoke with you, the concern was not that you were cleaning. It was that items belonging to the business had been discarded without authorization. In any business, removing or disposing of property is not acceptable, regardless of intent. You were advised that repeating this behavior could result in being asked not to return. We take cleanliness seriously and regularly maintain our facility. We also welcome guests to bring concerns to our staff so they can be addressed appropriately. We appreciate your feedback and wish you and your family the best.

Very clean, safe, and well-maintained. I'm a professional living in Ellensburg during the week…read more My micro-apartment does not have laundry facilities so I have been using the Ellensburg Laundry Center. So far, the machines all work well, and I appreciate all of the folding tables throughout. I just learned there is a drop-of service, so I will be looking into that! :)

Our clothes were extremely wet after our wash cycle..as though the spin cycle didn't work…read more We tried to dry them in one of the large dryers and had to switch after 24 minutes as they weren't drying well. The load was not large. In a different machine, with a small load, for another 24 minute cycle. We finally left with some damp clothes. It is unfortunate that there aren't any quality laundromats in Ellensburg. You are out of luck when your washer/dryer breaks at home.

The facility was clean and easy to access. They can provide change for up to a $20 bill.read more

Clean and safe. Staff (Jamie) was very helpful. Coin and mobile app payment operation. Many…read moremachines in good condition, built in benches, folding tables and vending machines. Would come here again.

Not many options in town. Several machines out of order. Not real clean. Plus side is there's pizza…read morenext door!

Just brought clean laundry home. Very happy with the machines, new. Price fair, I'll be back…read more Little lint on floor No biggie! Went in at 8:00 am. Change machine worked fine.