The washers are clean and well maintained. Staff are…read morefriendly and helpful. I come here for the big washers and love the service every time I come. Plenty of parking around the building.

They don't mark all machines that are out of service…read more Once you run your card and the machine does not work, the lady won't refund your payment or give you another machine at no charge. So basically my laundry for one load cost $9.00. Who needs to pay $9.00 for one load of laundry? Not me!

I always use this place to wash my bedding. I drop it off and pick up that evening and everything…read moreis always so clean and doesn't take up my day doing the bedding.

if your dryer doesn't work you should offer a free dry claiming there's no way to tell when it…read morestarted is bs when there cameras if you want to go there offering partial refund has made me never going to use this place again having to argue with the front desk lady for a full refund isn't fair for your customers or your staff. also don't use all the baskets for your drop offs customers should have priority over them. I'm mean having clothes bagged up just sitting there is again poor customer service.

They have cleaned up the Laundramat plus added a few new machines. Used to be a pit but much nicer…read morenow!

why would i want to bring my dry cleaning to these people when their laundry facility is so darned…read morefilthy? spider webs, broken benches, filthy carpet and machines, broken machines, no restroom for partons, trash was full, caked on dirt and animal hair on all washer crevices, liquid detergent spills all over machines. DISGUSTING

I come here to do laundry and every time the workers are all really friendly. The washers are 2.50…read more(thats the cheapest priced pubic laundromat out of anywhere in chelan county) and the dryers are a quarter for 7 mins i think. They keep it clean and i just really appreciate all the lady's that work the closing shift. You all are awesome and ive been really struggling personally so coming into your store to do laundry stress free really means a lot! I hope yall get a holiday bonus or a lamborghini idk lol happy holidays

Very clean Machines…read moretake coins only No credit cards or apps Bathroom in laundromat You can make change at the mini mart attached to the store. They share a door in the inside of the laundromat as well. They are under 3 miles from Leavenworth.

New, clean machines, that is good. I'm a first time laundry…read moreservice person, had more than minimum, mostly towels. Received all back when scheduled, great gal to work with.

commercial machines are full of change and I had already dry out my soap and $3.50 into machine and…read morecould not get it to continue to take money. no phone number to call. I tried a second commercial machine and same thing. lost my soap and $4 in quarters before the machine jammed up and stopped taking my quarters ($8) for a load. what a scam! complete waste of my time and money

This place is bullshit 1star is forced to leave a review I give -5star (negative 5) - department of…read morehealth should shut it down. Disgusting. Not only were washers broken not one single article of clothing or sheet was dry after spending $40 on 5 loads because we are " out of towners" living that "Van Life" and had bedding, towels, clothes , pet blankets and more to do!!!! I hate this place so much, I cried leaving there because it was so bad and so expensive and I got nothing but misery coming here and it was closing time so I couldn't dry anything and I found no other place open past 8 pm. The bar next door was great, but that's it. Shame on Empire Launderette because they are literally STEALING YOUR MONEY by false advertising, stating they have washers and dryers - none of them worked as it should! Shit machines- every single one of them! Shit! Nothing was pleasant about this experience. This garbage dumpster fire of a laundromat should burn to the ground because it's a sham and I'm not sure how this place is even open or how it ever opened in the first place. Shut it down. It's FOUL. I have never been so upset in my life over laundry. I feel rage and deep anger and frustration. Don't ever come here.

Not fancy. But clean and most machines working. No restrooms or change, but you can get both at the…read moreadjacent hotel. A soda machine and a snack machine. And magazines to read while you wait. What more do you need?

Clean and had a good number of working washers and dryers which makes it easier, with no waiting. I…read morealso liked that there was a friendly attendant present, and that there was a clean restroom.

I love that this laundromat is open 24 hours. There's a sink with running water. However you gotta…read morecome with all your gold and sell your soul to maybe get dry clothes after you wash them. I don't actually know if I'll get dry clothes here. I've put $3.25 in the dryer (4 minutes per quarter) and my clothes are STILL WET.

Not many options in town. Several machines out of order. Not real clean. Plus side is there's pizza…read morenext door!

Just brought clean laundry home. Very happy with the machines, new. Price fair, I'll be back…read more Little lint on floor No biggie! Went in at 8:00 am. Change machine worked fine.